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Pablo v Halifax - Please advise/

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Hi have completed spreadsheet as had all statements, so I intend to send off the PRELIM LETTER this week.

I keep seeing the term MANUEL INTERVENTION what does this mean?

Should I include something in this letter as I am bypassing the SAR?

Please help.

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  • 2 weeks later...

Hi just opened a new parachute account, so I'm ready to roll


Quick question - have coped the prelim letter from the library, should I add in the fact that I have copies of all the complaint letters, I have sent over the years also their "sorry you are unhappy letters" to add some strength to my request?

Any advice will be appreciated

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Hi there,


I sent my prelim and schedule a week ago by recorded guaranteed next day delivery, Halifax haven't replied yet, should I just go ahead with letter before action next week?


I'm fired up now so I now intend to help my mother and father in law get there charges back from the Abbey, is it possible for me to act on their behalf??? rather than them send the letters theirselves, they are pensioners and cannot grasp the procedure nor would they want to represent thierselves in court should it come to that.

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First of all yes send the next letter. Keep tp your timescales.


I am helping my family with theirs. Just make sure they sign the letters and you will be fine. And as for court, if it is a straight forward claim, there is no reason to worry about court.



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