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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ready to claim!!


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Hi hope someone out there can help me. I was due to go to court last week against A&L but case was stayed. I used a letter I found on CAG to appeal against that and have stay lifted.

 

This morning I received a General Form of Judgement of Order. Basically it says that my case and several others will be heard on 12th october and 5 mins have been allowed.

 

I must file a skelton argument and copies of all relevant authorities relied on not later than 7 days before the hearing.

 

This application will be heard together with a number of similar applications at a composite hearing.

 

What does all this mean and what should I do now??

 

 

also read my thread in successes and then I will pm you later

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Had completed my bundle and forwarded to court for case to be heard on 21st August. Had a letter from the court advising that the court was going to stay the action. Used the letter from this website to appeal against the stay and received this today:

 

Ok, dont have a scanner so will have to type in the details by hand - please bear with me:

 

GENERAL FORM OF JUDGEMENT OR ORDER

 

Upon the courts own motion. The court has made this order of its own initiative without a hearing. If you object to the order, you must make an application to have it set aside, varied or stayed within 7 days of receiving it.

 

IT IS ORDERED THAT

 

1. Both sides must file a skelton argument and copies of all relevant authorities relied on not later than 7 days before the hearing.

 

2. This application will be heard together with a number of similar applications at a composite hearing.

 

Also enclosed was

 

NOTICE OF HEARING

 

Take notice that the hearing will take place on 12th october 2007 at 10 am when you should attend.

 

5 Minutes has been allowed for this hearing.

 

Please note: this case may be released to another Judge, possibly at a different court.

 

then just a bit about if you have any special needs, how delays may be avoidable etc.

 

Anyone got any ideas - what is a skeleton argument and copies of all relevant authorities?

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