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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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First Trust Bank


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yes send rejection of offer letter in templates section and issue proceedings for your money most times you will see that the only way these banks seem to take notice of us is when they receive our court papers !

if my advice has been of any help to you then please click the scales ! Thank you :D

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I know of at least 2 people who have been successful against First Trust, they settled out of court but the people had to sign confidentiality agreements my claim was due to be heard on the 8th of the month but was adjourned as the Judge wants to wait for report from OFT at end of March. Hopefully when the claims in the merchantile court are heard in February a precedent will be set and they will start to settle.

 

Eratu13

Issued my court papers am just awaiting on the next steps - any advise

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they had no difficulty cashing my cheque lol. what does the rest of the letter say? does it say they have acknowledged your request and are processing it? If they havnt send again by recorded delivery make it a postal order (date of issue is on it) keep postal order stub and record of recorded delivery if they still refuse to comply, you need to put in a breech of data protection act letter. you can find guidance regarding this in FAQ's.

 

hope this helps

 

Eratu13

Data protection act letter sent ,received partial info with 2 days to spare.

 

Preliminary Approach for refund sent 19/08/06 standard delaying letter received 25/08/06

 

Posted Letter before action 06/09/06

 

NI Small Claims Online 22/09/06 filed claim for£1977 with interest and charges comes to around £2800.

Return Date 26/10/06

 

Court Date Adjourned at direction of Judge awaiting OFT/Competition Commision report due March

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The fence people, do as much reading as possible as the saying goes "Fail to prepare,prepare to fail". I have pmed you some more details as others have said these forums are read by the banks so its sometimes best to keep you powder dry and not always let them know what you are thinking or your next course of action.

 

But stay the course dont be put off the longer they delay the more interest you get. Whatever time you think it will take treble it and if it ends sooner its a nice surprise.

 

Good Luck

Eratu13

Data protection act letter sent ,received partial info with 2 days to spare.

 

Preliminary Approach for refund sent 19/08/06 standard delaying letter received 25/08/06

 

Posted Letter before action 06/09/06

 

NI Small Claims Online 22/09/06 filed claim for£1977 with interest and charges comes to around £2800.

Return Date 26/10/06

 

Court Date Adjourned at direction of Judge awaiting OFT/Competition Commision report due March

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eratu13

 

Wasnt even a letter chq was sent back with a compliment slip hand written note:- WE HAVE RECEIVED THIS CHEQ FROM YOUR CUSTOMER (chq out of abbey account as have already changed banks) HOWEVER THERE IS NO ACCOUNT NUMBER PROVIDED TO LODGE IT TO. PERHAPS YOU COULD RETURN THIS CHQ TO THE CUSTOMER ASKING THEM TO UPDATE THESE DETAILS. Chq was returned to abbey to be forwarded onto me. Will be re sending chq tomorrow, and try again, cheers.

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Sadie, I assume that this is cheque for S.A.R - (Subject Access Request). How the hell would you know what account number it should be lodged to?

I would remind them of their mistake and that 40 days are still ticking.

Fair enough it might be some wee 17 year old who couldnt figure it out but more likely as they are fond of reminding me an "experienced member of staff, who would have followed procedure".

I would call and ask who was dealing with your request at branch level.The cheque has then probably gone to cashier to process with no corresponding entry.

But in the name of all thats holy, ye would think that person would have had the gumption to have asked around the branch to see if anyone remembered the letter

Then again probably not since they are getting so many of these at present.

What actually gladdens my wee heart that it will cost the bank more than £10.00 for this "service" in postage alone.

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eratu13,

 

Yip, that's what the cheque was for and the letter that was sent along with the cheque explained everything. First Trust were never the sharpest tool in the box anyway. Second letter sent today reminding them that the clock is still ticking, so we will wait and see. They have got until the 13th Feb to respond.

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Had the standard reply abut only refunding default charges, and that they will only consider my claim for these (I had included letter charges).

How can they argue that because letter fees are not default chrages, that they are justified.

 

It does not cost £11.00 to write a letter.These are standard letters whereby the account number is typed in at top and information relating to that account appears eg address, balance etc(it may be even more automated now, since these are no longer done at branch).

Usually has scanned signature at bottom.

 

Can I claim for these as well?

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  • 4 weeks later...

Hi

 

Just an update. Received notification last week that First Trust where looking into my request and would furnish me with the requested information within 40 days. I replied to this letter detailing that the 40 days had started from the date of my first request and gave them 7 days from the date of the letter to comply. Before the week was up the details of my charges had arrived. Just over £1500, however, I have noticed that this figure does not include the quarterly charges imposed on the account for using my authorised overdraft. So will be checking these out and adding the total to the amount already calculated.

 

Sadie

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hello, i have sent preliminary letter - about to send letter before action next week - on 2 accounts with the FT - had response today that "the matter is receiving our attention" and detailing the bank's complaints procedure and that it will take 8 weeks... i know from reading here that i should stick to the 14 day timetable but does anyone know any more about whether small claims actions are being put off until the outcome of the oft report? eratu13 mentioned this, does anyone know exactly when it is coming out?

btw sadie i didn't add quarterly charges/fees - just interest - to my total, i thought these were for agreed services (like the £8 packaged a/c fee) and not reclaimable - is this right?

and sorry if i have posted in the wrong place, haven't done this before!

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Right have received response to my lBA , TO fIRST rUST TELLING ME THAT THE SITUATION IS UNDER INVESTIGATION AND THAT THEY WILL BE IN A POSITION TO RESPOND TO ME WITHIN 4 WEEKS.

Do I write back and respond that the deadline I set would give them until next Wed before filing for court, or just go ahead , wait until next Wed and file?

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Hello

 

The quarterly charges that I am referring to are the ones which If you use your authorised overdraft by even £1.00 at any time in the quarter First Trust charged for ever transaction that was made within that quarter on the account, amounting to as much as £40-00 to £60-00 pounds each quarter. I had already paid an arrangement fee for the overdraft at the being of the year and this was a yearly charge so why should I pay twice. Going down the unreasonable route, see where is takes me. In for a penny in for a pound.

 

Sadie

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Dear Sir/Madam

Further to your response dated 06/03/07, I would remind you that time limit which I set is 14 days from date of my last letter.

I fail to understand how it will take another four weeks to investigate this matter.

I have already stated the reasons why I believe that penalty charges you applied to our account are unlawful and believe that the bank are using delaying tactics , in responding to this matter.

To this end please be advised that should I not receive a final response to the above complaint by 14/03/07, I will immediately issue court proceedings which will incur further costs to the bank, since interest is further accruing on the charges which you have unlawfully debited from the above account.

I look forward to hearing from you

Bally

 

Am just about to fax this off, comments etc welcome

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first trust charges transaction fees quarterly but only if you go overdrawn, if you stay in credit there are no charges. therefore i think it would be classed as a penalty charge and i included them in my claim, will find out early april if i'm right

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i have a date with the first trust and a judge in craigavon court on 19th april. i had heard of other cases being delayed until april. i have a civil suit against another individual, not a bank which i processed at the same time. the court date for it was about 3 weeks earlier so i believe the bank case was held off until beyond this deadline. even if there is a reccomendation for a max of £12 i will contest the charges as unfair as they are above the banks costs. i have already paid the court fee so will fight them in the courtroom no matter what ruling appears.

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