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Lulan7 v First Direct


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Well we took the plunge and sent of my letter asking for our statements/charges going back 6 years. That was last Thursday. Today we received a letter saying that they were unable to provide this as the signature on the letter did not match the signature on their records. Absolute rubbish! It doesn't stop them paying our cheques etc etc etc.....

Is this just delaying tactics? Should I try again?

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