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    • Just ignore it.  Despite their bluster G24 haven't dared take any of the "six of you" on CAG to court.
    • Jack Wilkinson  His address is one of those virtual offices, ie the actual business doesn’t operate from there and nobody seems to know where his garage is. However it’s 3 The Drive, Jubilee House, Brentwood, Essex, CM13 3FR I have paid him £5000 to date He’s place is about 2.5 hours away from me, but I currently live most of the year in France. I’ll attach the only piece of written evidence that I have from him. This was supposed to have been a report on the condition of the vehicle for my court case against Yew Tree Cars, but is pretty useless to be honest. He telephoned me last week to say that he was ill with Covid, but would be back at work the following Monday and the car would be returned tomorrow (4th December 2021). I sent him a text with information that I required from him before I would accept delivery of the vehicle (£175 each way). Text is added as an image below. This morning I had a phone call from his wife, with no caller id, who said that he was very ill in hospital with Covid, but he should be out on Monday. she said that they were going to take  the car to be MOT’d (it did have a 12 month MOT on it when it was collected last January) but apparently one of the 2 turbos has gone. She said Jack was going to source a replacement (obviously from a breakers yard) and fit it for free. Then it was discovered that the entire engine has to come out to fit it, which is going to cost in the region of £2000! Obviously I have no intention of paying anymore money to this person. The call ended with her telling me that Jack would telephone me next week to discuss it. Under normal circumstances one would imagine that him getting Covid is credible, but with his track record, I just see it as another delaying tactic. The forum that I found this information on is https://www.vwt4forum.co.uk/threads/ecu-solutions-brentwood-essex-any-reviews.1776159/page-4   I’m in the situation of not knowing what work he has actually done. I have no idea whether he is telling me the truth or anything. A thought that crossed my mind, after reading people’s posts on the VW site, is that he uses his customers vehicles to take parts from for other cars and then waits until a similar car comes in to replace them. I just can’t figure out the scam here, but there definitely is one! TEXT SENT ON 26/12/2021 Dear Jack, Further to our telephone conversation yesterday, I request the following from you please: 1. A full breakdown, including receipts, for the payment made to you by bank transfer to your account named 169UK for the amount of £3000 paid on the 14/01/2021. 2. A full breakdown, including receipts, for the payment made to you by bank transfer to your account named 169UK for the amount of £2000 paid on 05/02/2021. 3. Your VAT number and address of your business premises. The car wash centre where customers are requested to deliver/collect their vehicles from is not acceptable. Neither is the ‘dummy’ office that you use at Jubilee House, Brentwood, Essex. This is not your business premises. Under UK law, it is a legal requirement for you to provide this. You advised me yesterday that my vehicle will be returned to me by the end of next week, being 03/12/21. Before accepting receipt of the vehicle, the following is required: The documents requested in points 1-3, to be sent by email to **************@gmail.com  A photograph of the current mileage. A video of the exterior and interior of the vehicle. Evidence that the vehicle is running as it should be. 12 months MOT certificate. Warranty documentation for the replacement gearbox dated from 03/12/2021, again to be sent by email, before receipt of the vehicle will be accepted. Yours sincerely,   Trying to upload the photo of the document  that he sent to me by text (jpeg) but it won’t let me.  
    • Overall, the cost of the energy market failures could cost households more than £3bn, according to research from wealth management group InvestecView the full article
    • Is this the same car you bought for £4500 in December 2020 and then spent a further £7k on including a new gearbox?   And now you've spent another £5k on it (including a second replacement gearbox?) with somebody who has had the car for the last 11 months and you've had no use of it in all that time?   (I wondered if perhaps UK169 had carried out the original work and repairs after you had first bought the car last year, but you said on your other thread that you'd spent £7k on repairs, not £5k.  It's a bit confusing... )   EDIT:  Reading again, UK169 did carry out the original repairs etc after you bought it from Yew Tree although you did say on the other thread £7k not £5k.  So in the 11 months since you bought the car, it's only been in your physical possession for a couple of weeks and the rest of the time it's been with UK169?  Did you get any money back from Yew Tree?
    • Jack Wilkinson  His address is one of those virtual offices, ie the actual business doesn’t operate from there and nobody seems to know where his garage is. However it’s 3 The Drive, Jubilee House, Brentwood, Essex, CM13 3FR I have paid him £5000 to date He’s place is about 2.5 hours away from me, but I currently live most of the year in France. I’ll attach the only piece of written evidence that I have from him. This was supposed to have been a report on the condition of the vehicle for my court case against Yew Tree Cars, but is pretty useless to be honest. He telephoned me last week to say that he was ill with Covid, but would be back at work the following Monday and the car would be returned tomorrow (4th December 2021). I sent him a text with information that I required from him before I would accept delivery of the vehicle (£175 each way). Text is added as an image below. This morning I had a phone call from his wife, with no caller id, who said that he was very ill in hospital with Covid, but he should be out on Monday. she said that they were going to take  the car to be MOT’d (it did have a 12 month MOT on it when it was collected last January) but apparently one of the 2 turbos has gone. She said Jack was going to source a replacement (obviously from a breakers yard) and fit it for free. Then it was discovered that the entire engine has to come out to fit it, which is going to cost in the region of £2000! Obviously I have no intention of paying anymore money to this person. The call ended with her telling me that Jack would telephone me next week to discuss it. Under normal circumstances one would imagine that him getting Covid is credible, but with his track record, I just see it as another delaying tactic. The forum that I found this information on is https://www.vwt4forum.co.uk/threads/ecu-solutions-brentwood-essex-any-reviews.1776159/page-4   I’m in the situation of not knowing what work he has actually done. I have no idea whether he is telling me the truth or anything. A thought that crossed my mind, after reading people’s posts on the VW site, is that he uses his customers vehicles to take parts from for other cars and then waits until a similar car comes in to replace them. I just can’t figure out the scam here, but there definitely is one! TEXT SENT ON 26/12/2021 Dear Jack, Further to our telephone conversation yesterday, I request the following from you please: 1. A full breakdown, including receipts, for the payment made to you by bank transfer to your account named 169UK for the amount of £3000 paid on the 14/01/2021. 2. A full breakdown, including receipts, for the payment made to you by bank transfer to your account named 169UK for the amount of £2000 paid on 05/02/2021. 3. Your VAT number and address of your business premises. The car wash centre where customers are requested to deliver/collect their vehicles from is not acceptable. Neither is the ‘dummy’ office that you use at Jubilee House, Brentwood, Essex. This is not your business premises. Under UK law, it is a legal requirement for you to provide this. You advised me yesterday that my vehicle will be returned to me by the end of next week, being 03/12/21. Before accepting receipt of the vehicle, the following is required: The documents requested in points 1-3, to be sent by email to **************@gmail.com  A photograph of the current mileage. A video of the exterior and interior of the vehicle. Evidence that the vehicle is running as it should be. 12 months MOT certificate. Warranty documentation for the replacement gearbox dated from 03/12/2021, again to be sent by email, before receipt of the vehicle will be accepted. Yours sincerely,   Trying to upload the photo of the document  that he sent to me by text (jpeg) but it won’t let me.  
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Halifax DPA charge appears to be £5


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the mrs sent a dpa letter 3 weeks ago authorising £10 to be taken from her account, they wrote back 2 days ago stating it is £5. she has had to send another letter in!

 

quite clever of them employing these 3 week delaying tactics.

 

maybe if others have found this to be the case then a small amendment to the dpa letter is needed for halifax customers

 

c'mon halifax, you owe us....!

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It does appear to be common for them to charge £5 - that's what they charged me.

 

However, your deadline stands!!! You authorised payment (effectively up to £10) and they must proceed with the request from the date submitted. Don't let them derail you.

 

If you wish, write back and tell them this.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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