B'card finally respond.....

[oscar52]

..... on day 77 (yes, thats not a typo, seventy seven is what you see)

 

Apparently, they have provided the micro fiche statements "as a gesture of goodwill" as "the fall outside the realm of the DPA" - really? Havnt they already lost on this point?

 

Anyway, quick skim revelas £150 charges - however, should I point out the errors (or lies i should really say) on their letter, and should I add compensation (say £50) for having to chase them due to their TOTAL disregard of the timescales (i didnt complain to the IOC after day 40, but assuming I did they are still 9 days late)

 

Think this letter will be going off quick smart Thursday morning (once i have had time to take a detailed look at the statements)

[paulpb123]

Oscar,

Make sure that you make a complaint to the ICO. Their breach of the DPA is a serious matter and this will help you in the later stages of your claim.

Paul

[oscar52]

thanks paul, think what i will do is, when I reply to claim my charges, I will add a paragraph at the end stating my disgust at the shear disregard of the DPA - and forward a copy to the ICO.

 

Do you think it is reasonable to suggest that B'card pay me compensation for this breach.