robbo666 Vs Halifax (Current Account)

[robbo666]

DPSAR Sent First Class Recorded delivery, With a Postal Order of £10.

 

Can't wait for the reply. Yay!

[robbo666]

My other claim.

robbo666 Vs Halifax (Visa/Credit Card)

[robbo666]

DPSAR Sent First Class Recorded delivery, With a Postal Order of £10.

 

Can't wait for the reply. Yay!

 

Your item with reference DL02501****GB was delivered from our HALIFAX Delivery Office on 07/03/07 .

 

 

So they got it then.

 

The clock is ticking.

[robbo666]

Ok I sent a postal order (For the SAR), Can we track postal orders to see if they have been cashed in?

[sea-sidelady]

I dont think there is any way to track a postal order, but you can more or less gaurentee that it has been cashed. And you have the confirmation that they recieved it.

[gargoil]

Some people have even received there £10 back with their statements for HBOS so I wouldn't worry too much if its cashed or not yet!!!

 

Will

[robbo666]

I just wondered if they had started the process thats all.

 

It's not like they are keeping me updated.

[robbo666]

If I'm right in thinking I'm on day 36 for my SAR??

 

[robbo666]

Ok, Now that my 40 days have passed, I figure that I need to send a letter giving them 7 days to reply, Is there a template for this?

 

Also would you suggest that I phone the bank?

[Jazz0867]

You want the non-compliance template:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[robbo666]

Cheers mate, I will get template 3 sent in the morning.

[robbo666]

Cheers mate, I will get template 3 sent in the morning.

 

Template 3 Sent Today Recorded Delivery

[muggins73]

Good that you've sent the non-compliance template.

 

But in response to your question about phoning, in my experience with Halifax, and in all honesty they are all a bunch of dimwits, it certainly didn't hurt.

 

I got through to a lovely lady called Linda whom works in the DPA dept, not only did she return my calls (on several occasions) she actually chased my requests directly. The number is 01422 326398. Simply leave your name, account and telephone number and someone will get back to you.

 

I also, on collecting the same useless batch of info they'd sent me from my local branch, sat down with one of their customer service chappies who but in a manual request via their sysem direct to the powers at be and low and behold more useless information came through...but we're getting there!!!!!!

[robbo666]

Ok, I'm worried now, I haven't heard a word at all from the Halifax.

 

I sent the non compliance letter a week ago, Where do I go from here?

[sea-sidelady]

You could give them a ring to see where the statements are. And if they havnt sent them then you can file at court.

 

Here is the poc for the N1...

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

 

It normally costs about £63 but it is refundable.

[robbo666]

Thanks for the reply, I will have to have a good read of it when I get in from work, But I still think that it's totally shocking how they haven't even replied to one letter.

[muggins73]

The poor loves are snowed under. Altogether now....aaahhhhh:rolleyes:

 

What can I say, oh yeah, bunch of dimwits just about sums it up:D!!!!! Don't hold your breathe, but I'm sure you'll get them...eventually!!!!

[robbo666]

I just phoned them again today, They said that they will get a list of bank charges sent to me within the next 5 working days.

 

But the first 2 phone calls this morning, they gave me the following numbers to ring.

 

08456 124 1330 (Dead number)

 

0845 128 1385 (Fax Number)

 

I think that they were trying to be funny.

[robbo666]

Good morning folks,

 

Ok this morning I recieved a list of bank charges dating back 6 years, I have added it up at it comes to £944.00, I suppose that I have to send another letter asking for it back.

[robbo666]

Ok guys I'm stuck, I have found the Pelim template, But it mentions interest on the overdraft.

 

I have never had an overdraft with this account so how is this interest worked out? and where do I claim my SAR £10?

 

Thanks guys.

[muggins73]

Hi robbo and I'm glad to see that you've finally got the statements you requested.

Good morning folks,

 

Ok this morning I recieved a list of bank charges dating back 6 years, I have added it up at it comes to £944.00, I suppose that I have to send another letter asking for it back.

 

That would be a yep, I'm afraid:)

 

Ok guys I'm stuck, I have found the Pelim template, But it mentions interest on the overdraft.

 

I have never had an overdraft with this account so how is this interest worked out? and where do I claim my S.A.R - (Subject Access Request) £10?

 

Thanks guys.

 

Basically, what interest calculation spreadsheet have you used?

If you've used the simple excel spreadsheet to tally up your charges, this calculates the statutory 8% interest automatically, but this amount is only added to your figures once you begin court proceedings. (simply change the black text in the 8% column to white prior to printing). This spreadshheet doesn't tally up any other form of interest and is usually used by those whom are not confident with excel, or simply do not have a large amount of interest and hose not to bother with it.

 

If you've used the advanced excel spreadsheet and you've never had an overdraft then simply put 0.00 into the interest free o/d column, again the spreadshhet does all the maths for you. It will still work out what interest they've made from you going into the red. It also works out the statutory 8%, but again you do not need to worry about this until you begin court proceedings.

 

On your prelim you enter the total amount of charges (£944.00) then the total amount of interest they've earned on your penalties. These figures are found in the yellow columns.

 

The SAR fee is not included on your schedule until you begin court proceedings.

 

Hope this helps.

[robbo666]

Alright there, Thanks for the fast reply, I have just used a calculator that my friend reccomended at "money saving expert"

 

Charges value £944 Interest £316.35 Total £1260.35

 

I will get this letter sent today recorded delivery, The letter I recieved from the Halifax was funny, on one day I had £120 charge, totally shocking.

 

Fingers crossed they will get back to me in 14 days lol and pay me everything.

[muggins73]

Alright there, Thanks for the fast reply, I have just used a calculator that my friend reccomended at "money saving expert"

 

Charges value £944 Interest £316.35 Total £1260.35

 

I will get this letter sent today recorded delivery, The letter I recieved from the Halifax was funny, on one day I had £120 charge, totally shocking.

 

Fingers crossed they will get back to me in 14 days lol and pay me everything.

 

Now probs, that's what we're here for:)

 

If you are truely commited to reclaiming your bank charges then please di take time out to enter everything onto one of the spreadshets supplied on this forum. Trust me, in the long run it saves a lot of time and hassle further down the line.

 

Although the banks in some cases paying out sooner rather than later, a lot more aren't until you actually commence court proceedings....so the moral is...don't hold your breathe, or indded count your chickens;)

 

If you need any more assistance then do not hesitate to post, and if you feel that I've helped in anyway, shape or form then pls click on the scales (bottom left hand corner of each thread)

Oh, good luck.

[robbo666]

 

If you need any more assistance then do not hesitate to post, and if you feel that I've helped in anyway, shape or form then pls click on the scales (bottom left hand corner of each thread)

Oh, good luck.

 

Done that already

[muggins73]

Not showing on my reps, but I thank you for the gesture:)