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Laura v Natwes - stage 1


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I've been through my bank statements for both accounts held at Natwest (one is dormant other than their blooming charges going through it).

 

Calculated some £1,227.48 in charges and have now drafted letter 1 to Borehamwood requesting a refund.

 

Will send tomorrow and keep this journal posted.

 

Only worried about a loan that I have with Natwest...I've never defaulted but scared they'll ask for repayment in retaliation. Anyone claimed who had a loan in issue?

 

Laura

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Only worried about a loan that I have with Natwest...I've never defaulted but scared they'll ask for repayment in retaliation. Anyone claimed who had a loan in issue?

 

Loan is covered by a completely separate agreement and won't be affected by a claim on your bank a/c
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Thanks Michael - thats what I thought but when having read horror stories I wanted to be sure!

 

Prelim letter going off today - ooooh how exciting!

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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laura d,

Good luck. Lots of great help available here.:)

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Thanks Parkvale!!

 

A few people have commented that it was my own fault etc etc. However, the main offending account has been 'dormant' for the last 4 years and the only thing going through it are bank charges. I'd put £100 in it but due to their charge accrual system, it would dwindle down to £0 after a few months and then debit interest would take it over the limit and the cycle starts again!

 

That 'dormant' account is responsible for about £900 of my claim which is disgusting considering the only time I'd use it was to transfer another £50 to cover their charges!!!

 

Really don't know why I've not done something about it sooner - still the payback will be better in a lump sum :D

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Those people who critised you wil be smiling on the other side of their faces soon.:o

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Just sent letter by Registered Mail - they've got 14 days....an counting :D

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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laura d,

Your up and running now .No stopping you now laughing-smiley-014.gif

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Just checked the Royal Mail website and letter was delivered this morning -- I'm nervously excited about the next weeks/months!

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Its all positive though. Its a bit like riding a roller coaster. Youre scared stiff, but the exhileration of the ride, you just cant resist. Tis just the same. Will be fine. A few pot holes in the road perhaps, but all will work out fine. Best of Luck. xxxx

NATWEST BANK CLAIM - £16,100.00 WON

ABBEY BANK - £5500.00 WON

CAPITAL ONE VISA - £1800.00 WON

HUBBYS CAPITAL ONE VISA £2012.00 WON

TOTAL WON TO DATE: £25,400

*************************************************:D :D

NATWEST BANK -CLAIM 2 PRE 6 YEARS- ONGOING

ABBEY BANK -CLAIM 2 PRE 6 YEARS - ONGOING

YORKSHIRE BANK - AT SAR STATUS

HALIFAX CREDIT CARD - AT SAR STATUS

PLENTY MORE TO START LATER.

STRENGTH IS SOMETHING YOU CHOOSE IN LIFE, ITS A CONSCIOUS CHOICE YOU MAKE, YOU ARE NOT BORN WITH IT. YOU LEARN IT.:D :D

 

STRENGTH, YOURE NOT BORN WITH IT, YOU LEARN IT :confused:DUE TO WHAT LIFE DOES TO YOU. :)

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Sincerely, best of luck, but you wont need it. You will be fine. And those who have judged you and said it was your own fault etc. will be laughing other side of their faces when you win. LOL. I will be watching your thread. But you will be fine........ another classic example of Nasty West abusing their loyal customers.

NATWEST BANK CLAIM - £16,100.00 WON

ABBEY BANK - £5500.00 WON

CAPITAL ONE VISA - £1800.00 WON

HUBBYS CAPITAL ONE VISA £2012.00 WON

TOTAL WON TO DATE: £25,400

*************************************************:D :D

NATWEST BANK -CLAIM 2 PRE 6 YEARS- ONGOING

ABBEY BANK -CLAIM 2 PRE 6 YEARS - ONGOING

YORKSHIRE BANK - AT SAR STATUS

HALIFAX CREDIT CARD - AT SAR STATUS

PLENTY MORE TO START LATER.

STRENGTH IS SOMETHING YOU CHOOSE IN LIFE, ITS A CONSCIOUS CHOICE YOU MAKE, YOU ARE NOT BORN WITH IT. YOU LEARN IT.:D :D

 

STRENGTH, YOURE NOT BORN WITH IT, YOU LEARN IT :confused:DUE TO WHAT LIFE DOES TO YOU. :)

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A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Share on other sites

Here you go:-

Customer Relations Unit

225 Shenley Road

Borehamwood

WD6 1TE

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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perhaps a really basic question here, forgive me...

 

Are people usually giving 14 working days (i.e. mon-fri) or are you including weekends.....

 

Thanks

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Thanks Michael - as I thought but just wanted to check!

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Very very interesting and exciting news.

I’m due to send the LBA on 20th March but thought I’d give Borehamwood a quick call to see where they’re at. A very lovely chap took my account number and advised that they have authorised my claim, in full, and I can expect to receive the offer letter by 28th March at the very latest. I was a bit dubious so asked the amount and he gave me the exact details so he wasn't just making it up ;o)

I’ll keep my wits about me with this one though and still send the LBA letter if I’ve had nowt from them, but seems to be very good news indeed!

By my count, that’s 10 days since they received my prelim letter!!!

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Great news laura d :D Don't bite your finger nails waiting. ;)

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Hahaha – I’ll try not too, will be fab though, want to buy a house this year so that can go straight into the ‘save for a deposit fund”.

The gent I spoke to was very helpful but I must admit it sounded like he’d been reading over the various forums – he kept advising that he wasn’t making excuses or trying to delay matters but that they’ve been overwhelmed etc etc.

I’m a very happy bunny at the moment but will be MUCH happier when the cheque arrives!!!

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Share on other sites

A donation will be made then too ;o)

Natwest Bank Plc owe me £1,227.48

06/03/07 - Prelim Sent

16/03/07 - Claim authorised, in full, via telephone...

28/03/07 - Full offer received in writing - YAY

29/03/07 - Offer accepted!

 

Bank of Scotland Mastercard owe me £497.00

11/03/07 - Complaint telephone call logged

29/03/07 - 50% offer received...

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Share on other sites

laura soon be sport-smiley-001.gifwith joy

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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