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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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Mick V Capital One


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Just hold fire Mick... they will pay up any day now.. do you know who the solicitors are?..

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Hi UK dont know who the sols are but on the acknowledgment of service there is a part where it says "address to which documents about this claim should be sent (including ref if appropriate)

 

The address is

 

Legal Dept

Loxley House

Station Street

Nottingham

NG2 3HX

 

and it was signed by Wendy Starr Legal Specialist

 

I thought that after sending off your 2 copies of charges to MCOL once you recieved the acknowledgement you had to send a copy off to these.

 

Thanks for any help again

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Ok. . . send off your copies to them. You are close to getting your refund. They may file the standard defence, then they pay up.

 

Uk

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OK sent off my letter and another list of charges to cap 1 legal dept today having recieved letter of acknowledgement a few days ago.

 

What do I do now just sit and wait, seems as though I should be doing something, how likely is it I will get a Allocation Questionaire, bit worried about that and the things that go after it.

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Hi MK - with me, and as far as I know many others too, they selected the "we will defend the whole claim" and then I didn't hear anything until the day before the deadline for submission of their defence. Then MCOL changed to 'defended'. I got a letter from Cap One saying while they don't accept liability they'll refund the charges in full anyway. Then Cap One wrtote to the court (who sent the letter on to me) saying their defence was basically that they'd paid in full. I didn't do anything in between filing the MCOL claim and receiving the letter - just let the process run its course.

 

You'll get there

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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There are a few of us around the same timetable so try not to worry too much, my cap one claim was deemed served on 6 April - went down the N1 route as I have claimed compound contractual interest :eek: - keep posting, good luck.

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It's in that time frame. They may enter a defence first, then pay up a few days later. Check online if you can every day from now on..

 

Uk

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Received another letter from them taday saying

 

Thanks for your letter writing back to me about my offer to refund £392 of the fees we have added. Im sorry to hear that you feel my offer is unacceptable and would like me to refer the matter to our legal dept.

 

As i have already explained we are confident our fees are both fair and legal and i am dissapointed to hear your considering court action (I did they recieved my MCOL on the 3rd April). The office of fair trading have not told us that we are obliged to refund any fees and we've offered refunds as a gesture of goodwill. Im afraid i wont be refunding all of the fees you have asked for.

 

This offer is still open to you I wont be increasing this, as it is my final offer, I have included another settlement form (the 3rd now) for you to sign and return.

 

It goes on with all the normal rubbish about me keeping my account upto date.

 

Is this a normal letter, i am starting to get impatient, i know all good things come to those who wait.

 

Good luck everyone

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They are way behind with their correspondance... just the wait now Mick

 

Uk

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Most of us have had one. It is fairly straight forward. Have a read about the AQ's in the library. I'll leave some links below.

 

Uk

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