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    • have you any record of when the £279 was first 'claimed' that you owed it, as that might give a good indication upon it's statute barring date. the fact that you remained with them till late 2021 makes no odds. i cant see how this has grown to +£3k mind. something is not right here. when was the court claim and how much was it for please? and if they didn't issue a notice of discontinuance, N279, how do you know the claim was 'discontinued'? what written evidence have you from EON that states this? as that could dictate SB date too. as for today, you ignore DRA, i suspect a default was registered years ago and with an existing stayed? court claim - it's going nowhere. thread title updated.
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    • ROFL - says a minister of the government that lets its politicians promote their agendas unchallenged and well paid on the UK's version of Russia Today translated UK deputy PM launches global push to mask their election rigging "The UK is following Russia and China on a government minister and MP led process to get paid vast sums to put our message out to the plebs unchallenged, funded via right wing billionaires, AI from foreign states, and misuse of taxpayer money.   reuters.com WWW.REUTERS.COM  
    • Yes, but the process starts here... https://ico.org.uk/make-a-complaint/data-protection-complaints/what-to-expect/ This involves making a complaint to GS first before approaching ICO. However, at the time of the complaint, I beleive we'd advise the complainant to ask for some compensation and take it from there. @FTMDave?? No, I meant this forum, The Consumer Action Group, where you're posting right now.😄 (We're in the slow process of rebranding as The National Consumer Service.)
    • Thank you. The npower debt was from 2019/2020 until EON took over the account late 2021. npower had set a DCA on me even though I owed them nothing. I spoke to a customer service agent, following up by email, who confirmed I was in credit . I made a complaint to head office who sent a barrage of emails, changing the amounts each time. According to them, I owed £279. The debt grew to what it is now as first npower and then EON subsequently failed to put a payment arrangement and direct debit in place to pay off this supposed sum and my ongoing bills. I was very ill with Covid, struggling in lockdown with a disabled child and informed them of all this. EON stopped their legal action when I took them to the ombudsman as this was part of my complaint and requested remedy but I have not received a notice of discontinuance.  I would like to set up my own dd to pay them off but am concerned they could still take legal action. I am on a low income and can’t afford to pay them more than a token amount each month.  And yes, they state their client is EON and that they can return the debt to EON who can either register a default or take me to court. 
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nunu V's HSBC


nunu1
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Thanks

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Hi i am getting ready to send my LBA as i've had no reply. Do i have to copy and attach the statment s which the charges are on? Or do i just need to type up a list of charges and dates?

Please help as i really want to get started on sending this letter out.

THANK YOU

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hi nunu

no you don't sent the statements at all. either a list of charges at this point or a spreadsheet would be fine.

 

take your time and please read the faq's and as many threads as you can. familiarise yourself with the process as mistakes early on could be costly later on.

 

FAQs :::::::::::::::::::::::::- PLEASE READ THESE FIRST!!!

also read the step by step instructions, haven't got the link here - at work so i can send you them later if nobody else does (i'm sure they will)

good luck

If i've been helpful in any way....then tip my scales over there!

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What did you send with your first letter? So that they knew what you were claiming for, it would have been helpful if you had sent them a list of charges, amounts and dates.

 

The same list will do for your LBA. However, you'll need to get it on a spreadsheet for going to court so that you can work out the 8% interest you want to claim.

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they will most probably send it back with a "we can't possibly deal with your letter in this form - please send a list of the charges your are querying" along those lines - so, be prepared - get your list or preferably the spreadsheet ready to go with the lba.

the simple spreadsheet will calculate the 8% interest that you will need to file your claim - and if you just cut off the 8% column - you have a lovely list of charges to send with the lba - and the one with the interest will be done so 14 days later - you will be ready to file your claim with the court - and that is the first time you mention the interest.

6. Interest calculation spreadsheets. use the simple one - just enter all your charges - oldest through to the latest - calling each one just what the bank calls it.

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hi on the spreadsheet when i put the date and amount do i put what the charge was for?

Sorry may sound a bit thick but im not very confident at this sort of thing and i don't want to screw it up!

Thanks nunu1

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hi thanks again. I've got everything ready now, Do you think i should send a copy of the LBA to my branch and another to Canada sq to make sure they get it? As i never got a reply for my first letter when i sent it to canada sq:confused:

 

thanks cristy

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  • 3 weeks later...

hi still not heared anything of hsbc do i count the weekends in the 14 days? They didn't reply to my first letter now their ignoring my LBA . I m starting to worry that the letters haven't been recieved and i'm unsure what to do. Should i send another one in hope that they may reply or just get on with the next stage?

thanks nunu1

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  • 1 month later...

hi i'm in a bit of a pickle at the moment my computer has broken so i'm having to use the public library(i was trying to post this reply when it broke 2 weeks ago), I still haven't got any further then when i sent my LBA, i have had a reply saying they are looking into it but i know the outcome won't be for the full amount and i want £2416.00 as that is what they owe me. Any way i have been looking at the N1 form and i am a bit confused, Do i fill it in and print it out my self or do i have to go to the small claims court to get one. I know you probably think i'm really dump and lazy, but i have read the FAQ's and tried to look at as much as possible but i'm just not confident enough to do this on my own as i know i will just make mistakes and mess it up. My computer will be fixed by may 8th so i should be able to get things rolling again. As i have left so long since i sent my LBA , do you think i should send a letter saying that i was giving them extra time before taking action, so they don't think i'm not prepared to follow it through. Any way i must go my time is up , i will come back tomorrow and relpy to any sent messages

Thanks for your patience and time , A very confused claimer

nunu1:o

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ok, i know, i tried it and they are slow....

persevere- you'll get there - here's an N1 form link...

http://www.hmcourts-service.gov.uk/c...ms/n1_0102.pdf

 

and the step by step to filling it in:http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-particulars-claim-hard-copy.html

 

 

and here's a link to the particulars of claim for the n1 4. Particulars of claim - N1 - hard copy version

 

i hope that all helps you get your n1 ready and then you can take it and the fee plus 2 copies of your breakdown to the local court.

 

don't send the bank any more letters - delay or no delay - just file when you are able.

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