Jump to content


claim for sister- Help needed


shazza26
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6256 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

I have started a claim for my sister against capital one I sent the prem letter of and she recieved a letter back of capital one saying they would only refund £96 as this is the difference since she opened the account when she was charged orginally £20 and the figure they charge now of £12.00 on late payment fees.

 

Im now about to send her LBA but am not sure what to put do I need to quote anything about the OFT statement and how the £12 is only guidline and no a certainty.

 

Can anyone please help with regards to the LBA thanks

Link to post
Share on other sites

Hi Shazza

 

There is an LBA letter here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

 

If you follow the tried and tested procedure here you will get it all back

 

Ukaviator..

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

Link to post
Share on other sites

thank yu very much

 

I thought i would be using the LBA just wasnt sure as they had made that payment of £96 whether I would have to write something different.

 

I will send of LBA and rejection letter then

 

thanks once again

Link to post
Share on other sites

Yes that's what you should do now. Rejection letter is in the same place, in the Bank Templates Library. You should accept the £96 as part settlement only, and that you will pursue them for the rest.

 

Your welcome

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...