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    • I hope you noticed that your posts have had to be restructured first of all my my site team colleague and then your second post by myself. Please can you present your posts properly spaced and punctuated. It's extreme difficult for people to follow when they are in solid blocks of text – especially when people using small screen such as telephones. Thank you. Please stand by for a fuller reply later
    • So far the declared value is confirmed and documemted the first Claim got agreed and they kept delaying saying the refund will show 5-7 days for BACS but that not true!   I VE been chaising this since 28th september, told on 2nd October I needed to send my bank details again as they seemed they got it wrong but not my fault yet they had it since 2nd October! Thats over 2 weeks! I   GET Money via bank bacs and from Europe and recently in 3 Days and in the UK its same day and instant!   They re messing me about and nothing else!   For contents its a Marshall  speaker small Bluetooth one value 127.99   And 2nd parcel stolen last week and an empty bag delivered yesterday for Marshall Headphones value 121.99 all sold via verifiable links and invoices and all fully covered to its value, and payment all proven as well as refunds.   The first claim was agreed but still no payment   2nd Claim had to file it yesterday and he re the empty bag!
    • Yes it will be straightforward – but you may as well give us better information so we can check that everything is in a row. What was in the parcels? When were they sent? Was the value correctly declared? I understand you had insurance.   Have you been formerly declined compensation? If so then what was the reason given?   Also, you need to spend some time reading up on the Hermes threads on this sub- forum so that you understand the way it goes. It is pretty well always the same. It's essential that you understand the steps and so it is essential that you do the reading. In addition to answering the questions above, please confirm that you have done the reading or the you will be doing it.
    • In order for an NTK to be compliant it has to comply with PoFA. If it is not compliant then the keeper cannot be held liable for the PCN.  I have included the wording from S8 though  s9 is identical in the part I have copied below. You will see that at the beginning  "The Notice  'must' " which in Law means the wording  is to be stictly observed (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; (c)state that a notice to driver relating to the specified period of parking has been given and repeat the information in that notice as required by paragraph 7(2)(b), (c) and (f); (d)if the unpaid parking charges specified in that notice to driver as required by paragraph 7(2)(c) have been paid in part, specify the amount that remains unpaid, as at a time which is— (i)specified in the notice to keeper, and (ii)no later than the end of the day before the day on which the notice is either sent by post or, as the case may be, handed to or left at a current address for service for the keeper (see sub-paragraph (4)); (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges; or (ii)if the keeper was not the driver of the vehicle, to notify the creditor of the name of the driver and a current address for service for the driver and to pass the notice on to the driver; (f)warn the keeper that if, at the end of the period of 28 days beginning with the day after that on which the notice to keeper is given— (i)the amount of the unpaid parking charges (as specified under paragraph (c) or (d)) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; (g)inform the keeper of any discount offered for prompt payment and the arrangements for the resolution of disputes or complaints that are available; (h)identify the creditor and specify how and to whom payment or notification to the creditor may be made; (i)specify the date on which the notice is sent (if it is sent by post) or given (in any other case).   If you compare that with the NTK you weresent you will see that your one does not include  "   (if all the applicable conditions under this Schedule are met) " Your NTK also states that if you don't pay the £100 that you will be liable for debt collection charges up to £60. this contradicts section 4 of PoFA where it covers the right of the parking crooks to pursue motorists [5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 8(2)(c) or (d) or, as the case may be, 9(2)(d) (less any payments towards the unpaid parking charges which are received after the time so specified).   So their NTK is non compliant in two places.    In any event Ambreen is wrong to declare that if they cannot pursue the keeper than they can assume that the keeper was the driver. The court will not entertain that idea -VCS need to provide strict proof that the keeper is the driver. So despite Ambreen claiming that they can proceed against the keeper she is wrong. [17,18 and !9 of her WS]. They quote Parking Eye v Beavis   [22] which is irrelevant since that was a free car park and yours is a residential parking space covered by a lease which VCS cannot overturn.    
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laalfella v hsbc


laalfella
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hi laalfella

welcome to the forum. take your time and look at as many threads and faq's as you can. help is at hand should you need it and somebody will always be around to answer any questions - fire away!

good luck

If i've been helpful in any way....then tip my scales over there!

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yep, as netty so rightly says, read up as much as possible, I have links in my signature.

netty here has just won against hsbc... you will too.

 

Crusher :-D

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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lol :-D

 

dont do it again!

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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You can speed things up a bit by viewing your statements on HSBC's online banking if you have access. Use this to calculate your charges for the period you are interested in and then fill them in on the spreadsheet to work out the total you are owed. You can then continue with the Prelim letter etc. You still need to get the statements however in the unlikely event that you end up in court so don't let that slip.

:)

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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tell you what netty..give you 10% and a slap up meal :) ..untill i get statement i guess its just read up on things..more you read more sounds like hell

 

not hell at all, as long as you know what your'e doing each step of the way, you'll be fine. if i can do it - ANYONE can!! trust me

If i've been helpful in any way....then tip my scales over there!

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posted data protection letter sat 3rd march..just checked royal mail site..letter delivered 6th march..but electronic proof of delivery says please allow 72 hrs..is this normal ...or is something a foot

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posted data protection letter sat 3rd march..just checked royal mail site..letter delivered 6th march..but electronic proof of delivery says please allow 72 hrs..is this normal ...or is something a foot

 

 

Not sure about that,

But just start the countdown from the date you sent your letter (calender days lol). This applies to all your letters you send. So when you send your prelim letter after 14 days you would proceed to the next stage and so on.

As netty says it is an absolute doddle getting your cash back.

Just keep on reading and asking. KNOWLEDGE IS POWER ;) .

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been looking at prelim letter template...sorry if this sounds silly letter says put charges in..what if statements dont come in time..do u still send premlim letter without charges ??

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yes when you get all the information from your statements and enter them onto a list, you'll have your charges figures. you've got 40 days to do this unless you've got all your statements already from internet banking.

the prelim letter is 'asking for your money back', so it only stands to reason that you ask them for the amount you want back.

If i've been helpful in any way....then tip my scales over there!

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still waiting for electronic proof of delivery from royal mail ref..data proctection letter..something going on i feel... maybe i`m reading to much at once and getting crossed wires with all different things to do and which letters contain what..divorce much easier....just take everything bitch..giggle

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don't worry too much about the electronic proof of delivery.. the site says its been delivered so that's all you need to know!

If i've been helpful in any way....then tip my scales over there!

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