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Closing Account?

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I have heard that some people have their accounts closed upon final settlement of reclaimed charges, but despite looking at a number of threads where the case has been settled, I can see no mention of it. Do the Halifax do this ever? I'm asking as I am trying to talk my parents into claiming back their charges but they are concerned that they will have their account closed and will then have difficulty opening another account with a different bank as they have an adverse crdit history.

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