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    • I hope you noticed that your posts have had to be restructured first of all my my site team colleague and then your second post by myself. Please can you present your posts properly spaced and punctuated. It's extreme difficult for people to follow when they are in solid blocks of text – especially when people using small screen such as telephones. Thank you. Please stand by for a fuller reply later
    • So far the declared value is confirmed and documemted the first Claim got agreed and they kept delaying saying the refund will show 5-7 days for BACS but that not true!   I VE been chaising this since 28th september, told on 2nd October I needed to send my bank details again as they seemed they got it wrong but not my fault yet they had it since 2nd October! Thats over 2 weeks! I   GET Money via bank bacs and from Europe and recently in 3 Days and in the UK its same day and instant!   They re messing me about and nothing else!   For contents its a Marshall  speaker small bleutooth one value 127.99   And 2nd parcel stollen last week and an empty bag delivered yesterday for Marshall Headphones vzlue 121.99 all sold via virifiable links and invoices and all fully covered tonits value, and payment all prooven as well as refunds.   The first claim was agreed but still no payment   2nd Claim had to file it yesterday and he re the empty bag!
    • Yes it will be straightforward – but you may as well give us better information so we can check that everything is in a row. What was in the parcels? When were they sent? Was the value correctly declared? I understand you had insurance.   Have you been formerly declined compensation? If so then what was the reason given?   Also, you need to spend some time reading up on the Hermes threads on this sub- forum so that you understand the way it goes. It is pretty well always the same. It's essential that you understand the steps and so it is essential that you do the reading. In addition to answering the questions above, please confirm that you have done the reading or the you will be doing it.
    • In order for an NTK to be compliant it has to comply with PoFA. If it is not compliant then the keeper cannot be held liable for the PCN.  I have included the wording from S8 though  s9 is identical in the part I have copied below. You will see that at the beginning  "The Notice  'must' " which in Law means the wording  is to be stictly observed (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; (c)state that a notice to driver relating to the specified period of parking has been given and repeat the information in that notice as required by paragraph 7(2)(b), (c) and (f); (d)if the unpaid parking charges specified in that notice to driver as required by paragraph 7(2)(c) have been paid in part, specify the amount that remains unpaid, as at a time which is— (i)specified in the notice to keeper, and (ii)no later than the end of the day before the day on which the notice is either sent by post or, as the case may be, handed to or left at a current address for service for the keeper (see sub-paragraph (4)); (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges; or (ii)if the keeper was not the driver of the vehicle, to notify the creditor of the name of the driver and a current address for service for the driver and to pass the notice on to the driver; (f)warn the keeper that if, at the end of the period of 28 days beginning with the day after that on which the notice to keeper is given— (i)the amount of the unpaid parking charges (as specified under paragraph (c) or (d)) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; (g)inform the keeper of any discount offered for prompt payment and the arrangements for the resolution of disputes or complaints that are available; (h)identify the creditor and specify how and to whom payment or notification to the creditor may be made; (i)specify the date on which the notice is sent (if it is sent by post) or given (in any other case).   If you compare that with the NTK you weresent you will see that your one does not include  "   (if all the applicable conditions under this Schedule are met) " Your NTK also states that if you don't pay the £100 that you will be liable for debt collection charges up to £60. this contradicts section 4 of PoFA where it covers the right of the parking crooks to pursue motorists [5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 8(2)(c) or (d) or, as the case may be, 9(2)(d) (less any payments towards the unpaid parking charges which are received after the time so specified).   So their NTK is non compliant in two places.    In any event Ambreen is wrong to declare that if they cannot pursue the keeper than they can assume that the keeper was the driver. The court will not entertain that idea -VCS need to provide strict proof that the keeper is the driver. So despite Ambreen claiming that they can proceed against the keeper she is wrong. [17,18 and !9 of her WS]. They quote Parking Eye v Beavis   [22] which is irrelevant since that was a free car park and yours is a residential parking space covered by a lease which VCS cannot overturn.    
    • I can't remember if we mentioned that Door Matt was offered a job as UN envoy to help Africa to recover from Covid.   According to several people on Twitter, the UN seem to have read the joint select committee report on the UK's handling of the pandemic and withdrawn the job offer.
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Hazy v RBS Credit cards::: (Help Please)

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Hello and I wonder if someone can give me a little advice. I have started the ball rolling with a few credit cqrd companies, ie


Nationwide credit card

Morgan stanley


and Alliance and Leicester b/society.


After bringing up 2 kids and spending what seems to be the last few years living from hand to mouth despite a full time job, I know only too well how credit card companies and banks prey on the vulnerable and stuff you at each and every opportunity.


Well now thanks to the help i am receiving on this site it is Payback Time.


The advice i require is this ::


Having sorted out a few of my other credit cards it appears they are all RBS cards albeit under a different guise, Mint etc.


Now i have left RBS to last as they are my major debtor.

Does anyone know what happens when you make a claim against them. re closing account. demanding cards to be paid up etc.

It is just that i am sure they owe me a lot of money though i am not sure i would be able to pay off the balance in one go, and obviously dont want to commit financial suicide.

Also do i send SAR request to Southend Address.


Finally. They are obviously a Scottish Company. based in Southend. Are they covered by Scottish or English law. as this may determine how many months/Years i can claim for.


I would really appreciate any help you may be able to give as i cant seem to find much on the site re RBS credit cards, only their bank accounts.


Thanks in advance


Hazy :)

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english law

and i doubt anyone will close A/C etc after A+L got fined a few weeks back.


go for it!



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Found this address for your SAR, i can't remember where i sent mine,


Data Protection Consultant

Business Risk - Retail

HBOS plc

Trinity Road




I think all requests are forwarded internally to the correct department anyway, no matter what address you use (as long as it's a valid RBS one!)


As far as closing your account they seem to treat everyone differently, though i imagine if your claim is substantial they will be keen to close you down IMO.


They are covered by English law if the branch the account is held in is English and Scottish alike! if that helps.


Good luck,

I have just sent my prelim for a Business account to the Customer relations Freepost Edinburgh address.


I've just seen dx's post to you, I didn't know that either, that's encouraging then

First Direct ** WON ** :p

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Brilliant, Thanks very much to you both for advice.

I had read on this site that A & L were closing accounts and had been fined for it. Apparently it seems they are still closing them though i have seen some recent threads on here confirming this.

The thing to do i suppose is to take them to court for closing it, althugh it wont get your account back it will get them a heavier fine each time.


I will get my SAR done now.

Thanks again and please keep in touch, let me know how your claim progresses Badmother, ( I am sure your not really ) lol

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Sorry Hazy, just reread your thread I didn't realise these are credit cards financed by RBS, and not a current account! The address I gave you may not be appropriate in your case, you would probably be better writing directly to the credit cards own address, ie Mint customer care etc, the address will be on the prepaid envelope they send along with your bill. Sorry, in my haste to help I get a bit carried away !!!!:o

First Direct ** WON ** :p

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