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I'm with Powergen and we was on pre payment meters until 07/12/06...

then we changed to normal meters..... On our latest bills it said 111 days standing charge from 07/11/06 to 24/02/07....

 

I thought you only got charged standing charges when you had a pre payment metre, so should'nt the standing charge be for the peirod of 07/11/06 to 07/12/06 and not for the period that we have a normal meter in?

 

Are am i wrong?

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You are 100% correct. Phone them and they will change your tariff backdating it to the 07/12/06.

  • Haha 1

I am a consumer helping other consumers. Together we can and will make a differance. Please double check any information or advise I may give as I like yourself am learning as I go along in life.

1) give a small donation to this site to keep it going because without this forum I would know nothing.

2) Use your experience to help somone else on another thread.

 

Please do not PM me, my mail address is my username at this site address . I will not under any circumstances give out advise or help through mail, only on the open forum, however feel free to mail me to point me towards your thread and general talk etc.

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You are 100% correct. Phone them and they will change your tariff backdating it to the 07/12/06.

 

Thanks for the advice, just phoned them, spoke to a really nice guy who explained it all to me, and now he's reworking the bill.

 

Thanks for your help.

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Ha I bet you spoke to me lol :D

I am a consumer helping other consumers. Together we can and will make a differance. Please double check any information or advise I may give as I like yourself am learning as I go along in life.

1) give a small donation to this site to keep it going because without this forum I would know nothing.

2) Use your experience to help somone else on another thread.

 

Please do not PM me, my mail address is my username at this site address . I will not under any circumstances give out advise or help through mail, only on the open forum, however feel free to mail me to point me towards your thread and general talk etc.

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They have refunded £1.66 to the account.....Total Standing order charges was 111 days at 18.05p from 8th november 06 to 24 february 07, yet the standing charges should only be from 8th november 06 to 7th december 07 a total of 30 days....

 

Am i wrong to think i should get credited with alittle more than £1.66, rang them back up and now they say i have to ring up pre payment department....

 

Any help on how to get this problem fixed would be very grateful as powergen seem to keep messing up.

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This does seem about right, the difference between the two tariffs is standing charge but also on prepayment the PPU (price per unit) is a little less so the more you use the less difference there is, Some people actually pay less on prepay meter tarrif. Really does depend on usage and area you live in.

I am a consumer helping other consumers. Together we can and will make a differance. Please double check any information or advise I may give as I like yourself am learning as I go along in life.

1) give a small donation to this site to keep it going because without this forum I would know nothing.

2) Use your experience to help somone else on another thread.

 

Please do not PM me, my mail address is my username at this site address . I will not under any circumstances give out advise or help through mail, only on the open forum, however feel free to mail me to point me towards your thread and general talk etc.

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Oh right, well in that case i'll not phone them and get paying the bill, lol.

 

Thanks for your help.

 

Should be all plain sailing from now on, i think it just had a few hiccups whilst changing metres.

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