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im new to this, and confused, please help!


claire500
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hi all, ive been told by my dad that I should try to claim back the hundreds of pounds ive paid out over the last few years in unauthorized overdraft fees and failed direct debits, but im not sure if my case is different to the people that have claimed back their money so far. i was not just a bit over my overdraft limit when the charges were made i was actually about £300 over so i was wondering if anyone out there could tell me wether nationwide were actually right to take these fees month after month? i really dont understand any of this i dont even know why they charge you for being over your limit. when i went so far over i was 18 and although the overdraft was unauthorized my card still worked and i stupidly kept using it, but i feel really angry now that no-one at nationwide told me about these charges or helped me by setting up some kind of repayment scheme. if anyone out there can help me by saying wether i am within my rights to try to claim this money back or not please reply, thanks :-)

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Hello Claire500!

 

Yes U can Re-claim your unlawfully debited Bank Charges.

It doesn't matter if U were always in Credit when U were Charged, or always beyond your O/D limit.

 

If U have kept ALL your previous Bank Statements U can get crackimg straight away.

If U haven't, U will need to send off a Subject Access Request (S.A.R).

 

I would advise U to take a week or so, to read through threads on this website so that U get a general gist of the WHOLE Re-claiming process before U start.

 

Make NO mistake, Banks will NOT make it easy for U.

At every stage they will try to confuse U and put U off by insisting that they are right and U aren't entitled to any money back.

Just follow the advice given on here and post regulary and U should be ok.

The whole process from start to finish should take approx. 2-3 months.

 

Here are a few links to help U get started:

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/24031-frequently-asked-questions.html

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31575-important-things-you-really.html

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

I sent MY S.A.R. to the address given in the link below (#1).

Don't forget to send your letter Recorded Delivery, and enclose a £10 Cheque or P.O. made payable to Nationwide Building Society.

 

http://www.consumeractiongroup.co.uk/forum/nationwide/2780-nationwide-data-protection-team.html

 

Nationwide have 40 days to send U your details, so use the time whilst U are waiting to research the next stage (PRELIMINARY LETTER) and beyond.

 

It is also worth stating that U must be prepared to eventually File your Claim @ Court.

Nationwide will NOT pay out until U after U have got to this stage of your Claim.

 

They will also seek to CLOSE your Flexaccount in retaliation for U Re-claiming YOUR unlawfully debited money from them.

U will need to open a 'parachute' current account with another Bank asap.

This will cause the least inconvenience for U when Nationwide gives U short notice of its intentions to CLOSE you Flexaccount.

 

Best of Luck!...:)

 

 

 

Dads know about one or two things...Don't they eh??!...lol...;)

The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men.

Blessed is he who in the name of charity and goodwill shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children.

And I will strike down upon thee with great vengeance and furious anger those who attempt to poison and destroy my brothers.

And you will know my name is the Lord when I lay my vengeance upon thee.

(Jules Winnfield)

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I have actually registered for online banking where i can view all of my statements and have already calculated how much nationwide have charged me for unauthorized overdraft fees and direct debits, so im not sure wether I need to send off for the statements but I will anyway I want to do everything properly, thanks so much for your help! :)

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Hello claire500!

 

If U are sure that U have got ALL your Statements from the Opening of your Flexaccount until the present day, then there is NO need to send off your S.A.R.

 

Here is a link for a template Preliminary Letter:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-2-letter-preliminary-approach.html

 

Take time out to consider whether U will wish to eventually Claim s69 Statutory Interest @ 8%

...Or Daily Compounded Unauthorised O/D Contractual Interest @ 24.9% APR.

 

Try downloading this user friendly spreadsheet (...courtesy of Mindzai) and enter your personal data into it (v1.9), to help U decide:

 

http://www.consumeractiongroup.co.uk/forum/general/51736-excel-contractual-interest-spreadsheet.html

 

The spreadsheet will enable U to make a direct monetary comparison, as it will work out both types of interest @ the same time for U.

 

If U need a simple guide to help U understand the basics of Contractual Interest read (#19) of the following thread:

 

http://www.consumeractiongroup.co.uk/forum/general/54212-do-i-have-accept.html?highlight=sm4423

 

There are many more threads concerning this issue, so I would advise U to have a good look around before U decide.

 

If U think that U will want to only Claim s69 S.I. @ 8%, then U don't mention it in your Preliminary Letter.

(...U ONLY mention it when U File your Claim @ Court)

 

However, if U decide that U want to Claim C.I. on your unlawfully debited Bank Charges and their associated Interest, then U MUST mention it in your Preliminary Letter.

 

A printed copy of the details in your spreadsheet should be sent with your Preliminary Letter.

The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men.

Blessed is he who in the name of charity and goodwill shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children.

And I will strike down upon thee with great vengeance and furious anger those who attempt to poison and destroy my brothers.

And you will know my name is the Lord when I lay my vengeance upon thee.

(Jules Winnfield)

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