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cmatt vs. BOS


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I am currently in the process of starting the seeming arduous task of getting my bank charges back.

However, I feel a little bemused on where to send the first letter requesting the back date of statements (which show the bank charges).

Is there a definitive answer to this?

On money savings expert one couple sent to the bank the account is registered at and I have also noticed contact details on here as a sticky.....

Letter will be sent tomorrow pm - just want to know where the best place to send it is? :)

Sorry to post yet another user vs bank thread... but I will update this as it progresses :D

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