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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Slick v Barclays(business) ***WON***


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Hoping for help please.

 

My barclays business a/c had loads of 'account control fees' which total over £2k in the last 6 yrs. These were charged when I was overdrawn and paid out a cheque or a DD. Instead of bouncing and charging me, they paid the item and charged £12 and then £20 resulting in quaterly AC fees of £300+ at times.

 

Q. Are these account control fees reclaimable in the same way as unpaid items charge.

 

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Thanks for the link. However, it still does not clarify whether the Account Control Fees levied count as reclaimable. They were charged presumably for someone to consider if payment should clear. Is this any different to a cheque referral fee or unpaid cheque fee.

 

Opinions please.

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  • 4 weeks later...

1st claim letter sent by Recorded Del'y 7th March.

 

No reply rec'd yet so LBA will be sent on 26th March.

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Please could I have a link for a Court Bundle for business bank chgs claim. Thanks. Slick

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  • 1 month later...

No reply so LBA was sent.

Just after 14 days was up, rec'd a standard letter from Cust'r Relations saying they'll reply by end April.

Spoke to the Tel no they gave and was told no refunds made for business a/cs. Was told to speak to my branch.

Called branch out of interest and they had my claim letter back there but had to now refer it to another office. I said 'enough - I'm off to Court.

 

Filed papers at the County Court this pm (24/4/07).

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  • 2 weeks later...

In reply to my request for repayment of charges and my LBA, Barclays wrote a ltr saying looking into it and will reply by 30th April. Lucky old me rec'd reply saying Thanks for my patience while they investigate my complaint fully. And i now quote, "However, we will contact you again as soon as possible, and certainly no later than xxx."

Yes, they put xxx!

I'm so glad I was told by forum peeps to stick to my own timetable. Or barclays would have me on hold forever.

Bank has till 10th May to respond to Court papers.

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Barclays Filed Acknowledg't of Service on 8th May and have said they intend to depend all of my claim.

They now have 28 days to file their defence.

Hope the chat room is back up and running by then!

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  • 2 weeks later...

Rec'd 3 page defence from Barclays today setting out 12 points of reply.

Court has sent me AQ for completion despite telling me before this may not be nec'y. AQ to be returned to court by 7th June.

 

HELP PLEASE.

 

I've scanned Barclays defence and could send it by email if it helps.

 

Thanks, Slick

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Would appreciate a reply to my last post.

 

Worried the defence is a bit strong but maybe normal.:???:

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When I 1st wrote to Barclays dated 7th March , I claimed £48 re. chgs debited in March 2001. Court claim N1 was iss'd 24th April so will the £48 be lost now.

 

And I'd still appreciate response about Barclays defence which I mentioned in my thread above.

 

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if you have scanned the document, cant you copy and paste it into your thread.?

 

I dont understand what youre saying about £48, are you concerned about the limitations act?

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Dar£n,

 

When I 1st wrote claim to Barclays,£48 of my total claim was still in date but when the Court issued my claim, the amount which was chgd in March 2001 was over 6 yrs and Bclys have mentioned this in their defence. Will I have to drop this £48 from my total claimed from Bclys do you think.

 

I have the defence scanned as a text doct but it runs to 2 pages. Isn't this too big for my thread. I could PM it - I just wanted to know if their defence is standard . It looks daunting but I guess that's the idea - to put peeps off. Thanks, Slick

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Leave it in buddy, there is no limit to the 6yr claim anymore, you can claim right back if you have the information.

Limitations Act pfffffft yeah right.

 

they wont quibble over £48 anyhoo.

 

keep going

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I've probably still got older statements. Are you saying I should go back beyond 6yrs if I have?

 

And what about posting or PM'ing the defence. Do you think it sounds normal and nothing to worry about.

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Hey Dar£n, No.1 says.....The Defendant put the Claimant to strict proof of each charge and the date thereof.

 

I have all have nec'y statements and charge notifications.

 

Re. my last post, are you really saying I should go back beyond 6 years. I do, in fact, have statements detailing charges back to April 1997.

 

Opinions eagerly awaited.

Thanks, Slick

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Thanks Dar£n,

 

I'll stick to the 6 years for now and hope the £48 from March 2001 gets included.

 

So now I'll fill in the AQ and get that back to court.

 

And I'll keep an eye on how progress goes re charges going back beyond 6 years before I leap in.

 

Regards, Slick

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Filled in my AQ including the Draft Order for Directions and will take to court Monday 4th June with £100 fee.

 

Sending Barclays copies by recorded delivery.

 

Onwards and upwards.

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