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I handed my first letter claiming my charges into my local branch of the Natwest. It has now been 3 weeks and I have had no reply at all. I am about to sent my letter before action and I am wondering what the official address I need to post it to as I am unsure that my first letter was ever passed on to anyone. Can anyone advise me. Thanks.

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Hi florencemelly, I only noticed your post as I was about to log off! You need to start a thread in the Nat West bank forum - or get a moderator to move this one over.


The advice on this site is brilliant - tons of support from some really experienced people in the Nat West forum. The address to send your LBA is on the forum too - Customer Relations based in Borehamwood.


Good luck with your claim!


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