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capital one-what charges can i claim


shelbel1
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  • 1 month later...

can anyone help on my next stage after receiving an offer from capital one (VISA) .

here is the letter i have recieved :-

"when we opened your acc' , we sent you a credit agreem' BLAH BLAH BLAH.which i signed & agreed to etc.

as youre prob' aware the OFT havent challenged the right of banks to charge default fees, but merely the level of those fees.

although we feel £20 is just a fee , we've reduced our fees to £12 so that we're inline with our competitors.

i appreciate that you've incurred previous fees at the higher rate & would like to address this.

i've reviewed your account & as a matter of goodwill i'd like to reduce the fees we've added to your account to £12 each.

i've refunded £264.00 & you'll see this on youre APRIL statement.

if i dont hear from you in 4 weeks i will consider this matter closed."

 

i am claiming more than £800.00 - this includes % added on each charge.

plus i have only got 5 x £12 recent charges in the £800+.

please help ,any template letters or advice PLEASE

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IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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i am claiming more than £800.00 - this includes % added on each charge.

plus i have only got 5 x £12 recent charges in the £800+.

please help ,any template letters or advice PLEASE

 

I hope you're claiming back those £12 charges also :D

Just hate every DCA out there

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Hi There

Yes I Am Claiming The £12 Charges Aswell, I Just Wasnt Sure What To Put Exactly In A Rejection Letter!

They Have Sent Me The Offer Pretty Quickly( Couple Of Weeks After Asking For Stat' And Money Back) So Do You Think If I Send A Rejection Letter Back They Will Then Settle Or Make Me A Sustantially Higher Offer As Quickly.:-|

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