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    • That's a bog standard dates only reference. You're over thinking it.   If that is the real company name and job title please edit to remove them.
    • Just asking for a bit of quick advice. I would think getting some money knocked off for buying a product that doesn't do what it says on the tin seems quite reasonable to me. I'm not bothered about only 4G but (asides from the reservations I have about the safety of 5G - and that's coming from someone who spent 5 years working in Microwave Engineering) I did see "5G Ready" on the page I bought it and though "Hmmm.. no harm in having a 5G enabled tablet". I thought this is what I was getting, and I only realised after contacting Apple to confirm the device was also 4G enabled that it wasn't actually 5G enabled. I'm sure a lot of folk who buy it there will think the same, and some might not be too happy to find out it isn't.   If you look further into the specs there is another page listing all three iPad devices they sell and the information there is correct, but on the face of it (if someone didn't investigate fully) it would appear that they are selling this item as a 5G enabled tablet.   I also don't really see why this thread was moved because it's entirely relevant to the sub-forum I posted it in, and it's a consumer issue. Whatever..
    • Firstly, thank you to all who took the time to reply, we have followed your advice and come to a settlement with my daughter's employers, however, there is one issue which I would like your thoughts on.    To follow is the proposed reference.    as a Booking Coordinator from 1 October 2018 until 27 September 2021. It is the Company’s policy to provide references which only set out an individual’s dates of employment. This information should not be taken to imply any comment (either positive or negative) about an individual or their suitability for future employment with a new employer. This reference is intended solely for the use of the addressee and should only be used for the purpose for which it was requested and generally treated in accordance with data protection principles.     This reference is given in good faith and to the best of my knowledge is true and accurate. However, neither I, nor the Company, accept any responsibility for any loss or damage caused to the addressee or any third party as a consequence of any reliance upon the matters set out in this letter.   To me the line above is a  polite character assassination by implying my daughter's future employer may suffer losses or damages. Your thoughts please. 
    • Thanks DX that looks perfect, here is what I have so far, I'm not sure about the first point which I have highlighted, while I did receive something from them it certainly did not fulfil all the requirements, do I need to give dates in point 5? if I do should the first date be the date I received the claim or the date I sent off the CPR & CCA requests?   Defence   The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.   1. The Claimant has not complied with paragraph 3 of the PAPDC (Pre Action Protocol) Failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st October 2017.It is respectfully requested that the court take this into consideration pursuant to 7.1 PAPDC. 2.Paragraph 1 is noted. I have had in the past a contractual relationship with Sainsbury's Bank.The claimant has failed to state any agreement/account reference number within its particulars therefore I am unable to admit or deny the alleged debt claimed.   3.Paragraph 2 is noted but not admitted.The claimant has failed to state the actual agreement/account reference number.   4.Paragraph 3 is denied as I am unaware of any legal assignment.   5.On receipt of this claim on the ??/08/2021 I requested information pertaining to this claim by way of a CPR 31.14 request and CCA1974 Section 77 request. The claimant is yet to respond to this request. Mortimer Clarke is yet to respond in relation to the CPR 31.14 request. To date, 21/09/2021, no documentation has been received.The claimant remains in default of my section 77 request.   It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to:   (a) show how the Defendant entered into an agreement; and   (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974   (c) show how the Defendant has reached the amount claimed for; and   (d) show how the Claimant has the legal right, either under statute or equity to issue a claim;   7.As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.   8.On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974.   9.By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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kerryanna V's Woolwich/Barclays


kerryanna2
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Thanks Thailand, aprreciate your support and I know you are right.

 

How are you trooper?

 

I am gonna calculate every last penny and make sure they pay, to think positive is the best thing like you say, so I will.

 

It will all pan out in the end - Roll on payday!! :-)

 

Gonna do the calucualtions again tonight to make myself feel better :-) haha.

 

Not gonna even attempt to contact barclays until I have a date.

 

Cheers,

 

K :-)

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Thats the spirit - they won't like that your upbeat:D .

 

I'm great hun! Only thing is my Woolwich/Barclays transfer is a complete

and utter joke - so I'm out for some Barclays blood today!

 

Pins: Lost

Pins arrived: Incorect PIN

Buffer: Removed

Cheque book: still not arrived

Direct debits: 2 missing

 

Applied for Additions plus, got it at £6.99 month - without O/D, CANCELLED! (Barclays CS convinced I'd still get good value out of it!)

 

I know its off topic, but out of interest, how has your transition been?:D

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  • 1 month later...

Dear All,

 

Sorry its been a while. Just a quick update recieved letter from court today saying'

 

DISTRICT JUDGE GRAND has considered the statements of this case and allocation questionaires filed (didnt file any) and allocated the claim to the SMALL CLAIMS TRACK.

 

before this claim is listed for hearing, the judge has ordered that a preliminary hearing should take place because:-

 

secial directions are needed in this claim to prepare for the final hearing which the judge would prefer to explain to you in person.

 

The prelim hearing will take place at 14.00 hrs on the 18th October 2007 @ Dartford County Court, Court House, etc.

 

Anywaone knows what this means....? And is it worth contacting Barclays to ask for settlement?

 

Cheers All,

 

K.

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I was originally given a court date of 3rd September, as I am on holiday until 27th August I phoned Barclays and asked who would be dealing with my claim. They told me and gave me a direct number to phone on. I asked could it be sorted out before I go on holiday and they said it wouldn't be a problem. I thought I would phone again at the beginning of August if I hadn't heard anything. Then this week I got a letter from the court to say they had brought the date forward to 13th July. After an initial panic, I phoned Barclays and the outcome is..... they are paying me in full!!! Within the next 5 working days hopefully

Son v Halifax settled in full £292

Another son v Halifax settled in full £30

Bigmama59 v NatWest settled in full £4739.69:)

Son v Halifax 2nd claim settled in full £130

Bigmama v Halifax settled in full £1125

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Hi Kerry

 

Well, at a long shot, you could ring up B's Litigation and simply say in light of the fact that you now have a court date, would they be interested in settling.

 

It is a very long shot because whilst they may say yes, they may discover whilst checking figures that your court date is a long way away and since they are snowed under settling claims for court cases coming up July/August, you may still have a long wait/runaround.

 

It certainly can't hurt and you have nothing at all to lose.

 

As far as the special DIrections is concerned, I would be tempted to send a Draft Directions to the court which may just speed it all up. See Post No 2 on the following thread:

http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionnaires.html?highlight=Draft+Directions

 

If you read the thread it'll explain how this can speed up a settlement without having to wait for court date.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Thanks Mama & Welshcakes.

 

Have had a read and must say i am really confused now :-(. I havent filled in a AQ (was not required) and I just spoke to the court who says that I need to attend the Preliminary hearing in Person to get the special directions. Maybe I have missed something?

 

Also does anyone have any contact details in order for me to take a long shot with Barclays?

 

K.x

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Hi Amanda,

 

Tell me about it a total nightmare and thats just for the preliminary hearing. The lady at the court says every court does things differently and I am just wondering if this is their way of getting the banks to settle before the hearing date? What do you think?

 

K.x

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Also does anyone have any contact details in order for me to take a long shot with Barclays?

 

K.x

 

Hi Kerryanna,

 

The last letter I had was from:

 

Linda Mahoney

Customer Relations Manager

Head Office Customer Relations

1 Churchill Place

London E14 5HP

 

Freephone: 0800 282390

 

 

Hope that helps. Good Luck.

 

Simon1952

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  • 4 weeks later...

Dear All,

 

Its been a while, no success as yet although I did email Barclay direct but had no joy, also in addition the clerk I spoke to a couple of weeks ago seemed to have got my case confused with another, its all been a bit of a nightmare. In addition I have spoken to the court who advised that some cases are being stayed but you can contest it, no news on mine yet (scheduled for a pre-lim on 18/10). All I know is that I started claiming in Feb and seem no nearer to getting back what is mine!

 

Anyone know if there is any other route or whether or not cos of this Test High Court case I will just have to sit....?

 

Cheers,

 

K.x

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Hello there just been reading your thread.

 

I hate this waiting game too we are all playing!!! they are quick enough to take the money!

 

i've just receiced my AQ from High Wycombe Court and have till the 10th aug to submit it so a little way behind you. don't know yet if it's even going small claims or fast track as it's over £10,000.

 

will keep watching to see how a fellow woolwich/barclays survivor does!!!!

good luck

Druids

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Hi Guys,

 

So sorry to hear that you still dont have your money yet.

Kerryanna - we 'joined' pretty much at the same time, do you remember??!!

 

My court date is for August 23rd so only 3 weeks away - however it doesnt appear that we will get our money for a long time yet due to OFT & this damned test case.

 

I actally called the litigation team & they were going to settle in full however, they then called me back on Monday & told me that the banks are putting a hold on all cases until the outcome. He actually said..."Unfortunately for you"!!

 

With interest my claim was for £7000 & I am devastated.:(

 

I asked what would happen now & they said I should receive a letter from the court advising of a 'stay', & then a letter from them.

 

It really sucks!

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Dear Electric,

 

I remember very well. Its is very frustrating, I am going to try and get the saty lifted undre the banking codes hardship clause, as am single mommy of a disable daughter, have no choice but to work full time and even then rely on benefits to top us up, will let you know how I get on.

 

K x

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Hi kerryanne,

My case is being heard on monday the 13th I haven't heard anything from barclays and I phoned the court today and they told me the case is still on and to turn up and noone from barclays shows to ask for judgement.

dylon.

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Hello again

we had a letter from barclays this morning saying they are going to ask the court for a stay.

Kerryanna, whats this hardship clause you mention and how can i find out about it? Do you think i might be able to use it too as we are on a debt management program (trying to catch up with everything after hubby was out of work for 6 months last year!) and 4 kids

Filing my AQ still in morning tho!

 

druids x

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Hi Druids

 

An example of a Stay being refused by the judge can be found on one of vbmenu_register("postmenu_1067619", true); skintcumbrian's threads:

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/109797-urgent-help-now-pls-2.html?highlight=hardship+Stay

 

 

The FSA and the Ombudsman have agreed a clause which is hardship under the banking code.

 

If you can prove financial hardship the bank MUST progress the complaint.

 

 

 

Trying to locate the Clause now, unless someone hopefully has it to hand and can post immediately :)

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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