Announcements
-
-
Tweets
-
-
Posts
-
By notpayingapenny · Posted
I have twice renewed my broadband contract with virginmedia. Each time it was at the end I called them up to cancel as they were moving the price to almost double. But in order to retain me they kept the price just about where it was before. This January, a month after I had renewed my contract and assured of a fixed price for the rest of the duration of my contract, they sent a letter to say they would be increasing the cost from £29 to £32.50. I ignored it since I knew we had a separate agreement. Today I have seen a direct debit presented to deduct from my account on Monday. Today I rung them up and challenged them. They say I have lost my right to dispute it because they gave me 3 months to exit without any charge and now I would be legally obliged to stay according to my terms and conditions of contract with them.T I told them I would not pay any termination fees or any costs whatsoever and that I want the contract ended forthwith. They said that if I do not pay then they would be handing my account to collection agencies and it would affect my credit rating. I told them that I would not pay them a penny and would fight them till I die and would stand up to them in any court! Any ideas where I could be headed with this? -
When I was added as a linked member I had to register my membership through the app to enable me to join. When signing up I’m sure there was a small button you had to click to agree to membership terms. -
By BankFodder · Posted
Thank you very much. Very much appreciated. -
Can you tell us any more about what you say above - I may have agreed to membership terms when signing up on the app. Meanwhile, just ignore demands for now and don't respond to them. -
Hi Rich, I'd focus on finding a new gym asap. As DX says, contact your bank and ask for a refund of DD's taken recently that equate with the amount taken by DD over the months for any whole month you were unable to use the gym due to Covid closure. I wouldn't bother explaning anything to the gym for now. We can deal with this later. Let us know what amount you'll reclaim using the DDGS and the way in which you calculate the amount.
-
-
Recommended Topics
-
-
Our picks
-
Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
-
-
Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile.
-
-
Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
-
***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
-
-
Recommended Topics
-
-
Recommended Topics
-
style="text-align: center;">
Thread Locked
because no one has posted on it for the last 5162 days.
If you need to add something to this thread then
Please click the "Report " link
at the bottom of one of the posts.
If you want to post a new story then
Please
Start your own new thread
That way you will attract more attention to your story and get more visitors and more help
Thanks
-
Recently Browsing 0 Caggers
No registered users viewing this page.
-
Have we helped you ...?
Recommended Posts