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    • An update:  Letter dated 17th May 2022   Reference:  Parking Charge Notice - xxxx   Dear Sir/Madam   We are writing in relation to the Parking Charge incurred on 4 August 2020 at 15.08 at Asda Clapham car park.     We would like to confirm that this charge has now been cancelled and there is no outstanding payment due.   Yours faithfully   Parkingeye Team   So it worked your letter from Zimbabwe - see below:   TO WHOM IT MAY CONCERN   DCBL REFERENCE NO.  INCIDENT DATE:  4th August 2020 PARKING CHARGE NOTICE NO:  VEHICLE REGISTRATION xxxxxxxx   Please note the car with Registration xxxxxxx was scrapped  and taken off the road in August 2020 when I left the country.   My brother rented the flat:  xxxxx, Battersea, London xxxxx for 2020 but has since moved to a new address.  The address you have used in Battersea, is not my address and no family member lives at that address.  It has been tenanted to someone I do not know.  Please only contact me at my Zimbabwe address, where I have been living for the last two years.   It has taken 3 months for me to receive a Final Reminder from DCLB due to the fact they sent the Final Reminder to the wrong address.   I have written to the CEO of ASDA explaining that I forgot to collect my free parking ticket whilst shopping at ASDA and that I am a loyal customer.     I do not intend to pay your charge as you are already charging over the new code of practice issued by parliament, which states you can charge £100 only otherwise any amount over that is considered a “rip off”. You are supposed to observe the law according to your agreement with BPA, furthermore it is likely you have not applied for planning permission with is also defined in the new CoP.   I suggest you drop this unnecessary case.   Please note that I live in Zimbabwe and any letters addressed to Battersea will no doubt be binned.  If you want to continue to pursue this case, then you will have to contact me at my address in Zimbabwe, but I warn you letters do take a rather lengthy time on occasion.   I look forward to hearing from you regarding the above appeal.   Yours sincerely      
    • I have done but it mentions computer typing and I don’t have one or access to one so if Its handwritten do I have to sign it or still just print my name the same 
    • My second son (not the 3rd one we have helped in the past!) was having a stag do and parked at the Saunton Sands hotel for roughly 2 hours to get to the beach.  They went through the hotel but have no proof of any purchase, even though they argued this in their appeal.  The appeal was rejected and then he went to Zimbabwe for a period of time as he has been suffering from severe anxiety.  He needed to come home and be treated.  He arrived back in the UK 10 days ago and received a "Letter Before Claim" from CST Law on 11th May 2022.   The total outstanding is £170.  Can you make any recommendations?   Smart Parking Charge Notice was dated 3 July 2021 Location:  Saunton Sands Hotel, Braunton   The Parking Charge Notice:   "Smart Parking Ltd have the right to seek payment of the parking charge for unauthorised parking of the vehicle on the land on the relevant date as owner of the land, on the basis of a contractual right to occupy or to have possession of the land, or acting as agent of the landowner.   A Parking Charge Notice (PCN) is payable with respect to the vehicle registration mark ...... for the alleged breach of advertised terms and conditions within Saunton Sands Hotel, Braunton on 3/7/21.   The signage, which is clearly displayed at he entrance to and throughout the car park, states that this is private land and the car park is managed by Smart Parking Ltd.   A Parking charge Notice of £100 is now due for payment and must b e paid before the end of the 28 days from with the date of the notice.  If the parking charge notice is paid before 28 Jul 2021the amount of the parking charge notice will be reduced to £60.  If you were not the driver of the vehicle and you wish to provide the driver details, lodge a dispute appeal or query this must be made on line or in writing.  Please follow the instructions overleaf.   Following the landmark Supreme Court ruling of Parking Eye v Beavis, it has now been established that a Parking Charge Notice issued on Private Land is enforceable.  The Court rejected claims that such charges are extravagant, exorbitant or unconscionable and advised that such charges Acta necessary deterrent of breach of contract.  A full copy of the Supreme Court Judgement can be found on line at https://wwwlsupremecourt.uk/cases/docs/uksc-2013-0280-judgement.pdf.  If you feel you have sufficient grounds to appeal this notice you will find full details of the appeals process overleaf.  If you pay the PCN you are therefore accepting full liability for the charge, and are no longer eligible to appeal this notice. Yours  Smart Parking Limited  
    • Purchased a corner unit sette a LazyBoy brand from Scs in horwich for 5 thousand pound.  Yet on Scs website much cheaper. Furthermore salesman told me made in usa.  I discovered sette are made in far east, with massive complaints from review websites nearly all claiming that qualitu doesnt match Scs showroom quality. Have not yet had sette delivered but told by Scs i will lose 25% if I cancelled now before delivery date. I just want Full refund and not to lose 1250 pounds from my 25% loss for cancelling. I hope any advive can help.
    • do you really expect us to understand things from that 2 line block of text..   explain your story properly with sentences,  punctuation and a bit more detail with dates etc please   dx  
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I have found charges listed on the website for my account.

Sent letter to hsbc to recover charges. they have acknowledged my request and passed it to their customer service department, in the letter they have said it will take upto 8 weeks to respond. Ihave given them a couple of follow up phone calls since. They have 4 weeks left to respond.

On the phone they have said that they are very busy so can not give a precise time it will take to repond.


Any thing more i can do?

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You need to check out the rest of the information on the process. Do not let them make you dance to the 8 week tune. You send them letter 1 (request for refund) and then 2 weeks later you send your letter before action, then you issue the MCOL (Moneyclaim form, AKA the bit that takes them to court).


All is not lost though, if you sent the first letter correctly you should be able to send them the letter before action, and maybe jimmy them along a little bit.


My advice would be to do some more reading on this site, get more of an understanding as to how the process works, and go from there.

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Thanks all for your help. The matter has now been resolved.

To summarise gained statement from internet site, sent the letter to request charges back, HSBC wrote back within a week to say they will look into it, could take upto 8 weeks to come back to me with a answer.

I then phoned the service centre to check on progress 3 times in total.


Then i received an offer for almost all the charges, which i have accepted.

It was only a few pounds short.


The whole process took 4 weeks, got a big buzz from getting money back.


Thanks all and good luck with you claims.

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