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HSBC said my account is closed.Today they said its not.WTF


Ian Appleby
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I phoned HSBC last week to try and sort my account out,i had been hit with £100 worth of charges.They told me that my account had been closed.I did not get given any notice and was told to go to my local branch as they couldnt give me any info.I think they have made a mistake,because they phoned me up today and were asking for a payment for my managed loan.I said to the lady that i was told my account was closed,and she said that they wouldnt close an account with a managed loan(but they did).I have the date and time recorded.Does anyone think they have messed up here?.

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