Me V's Halifax

[mattie457]

Well was on duty (paramedic) and popped into my branch and on the off chance asked for last 6 years of statements no problem sir!

Didnt get charged or anything.

 

Anyway had phone call this morning to say the statements where in and went down there. Asked the lady to point out what code denotes a charge and she didnt know and had to ask for help turns out 94D is the charge code.

 

have gone home and say down searching for the 94D code the problem i have had is there is diffrent amounts £ wise most are the £39 charge but some are £28 £60 even one for £118 now does this sound like i am reading it wrong and should i go down to my branch and ask them to go with it with me??

 

Any suggestments would be brilliant

 

Cheers Peeps!

[sea-sidelady]

Hi Mattie,

That sounds fine. Mine were all over the place like that.

 

When you do your spread sheets just put what it says on your statement....

 

Charges as notified...........amount...........date

[mattie457]

Hi Mattie,

That sounds fine. Mine were all over the place like that.

 

When you do your spread sheets just put what it says on your statement....

 

Charges as notified...........amount...........date

 

 

Just thought that £116 £188 where very high charged was under the impression that is was a standard £39 is that not the way it works?

 

Do u think i need to go down and speak to them and ask them to explain the charges?

 

Cheers for your help bit daunting

[sea-sidelady]

Some of mine were clumped together. I had some at £39, £28 £90

[mattie457]

Thanks to help of sea side lady have worked my total charges out as £1393.80 have typed out the letter and will send it off on monday will let you know what happens!

 

Cheers SSL!

 

Mattie

[raytraci]

Hiya!! a lot of my charges were clumped together too (a lot of £70's) so just list them as they are, even i cant explain why they do this??

Regards

TRaci

[mattie457]

Cheers mate most of the charges where clumped so to speak will be interesting to see what they come back with!

[docannie]

Hi mattie457,

A lot of my charges were clumped together...at 1 time the charges were just put on at the end of the month so I have 1 charge of £330.00!!

My claim has just been filed with MCOL 9Court) as I haven't received any offers.

Everyone's very helpful here so just ask if you need help!! & Good Luck!!

[jaxads]

Hi Mattie457

Where they've clumped your charges together, clump them right back!!!!!!

 

Just put on your spreadsheet exactly what they've charged you. Those charges must have been from when they used to make charges at the end of the month and put all the charges as one debit. Now they charge after 7 days!!!

 

I was successful with the Halifax earlier this year, have a read of my thread to see how I got on :D

 

Remember this is YOUR claim, so stick to YOUR timescales and don't take notice of the stalling letters you will receive!!

 

If you've any queries or need help or advice, just post a message and someone will get back to you.

 

Best wishes.

 

jaxads xx

[mattie457]

Right just sent 1st letter off with list of charges and spread sheet so will give it from 14 days tommorow and see what happens figers crossed!!!

[MR2Phil]

Good luck!! Mine went off on 19th Feb and I got the "We'll look into this in 4 weeks" crap back. No you won't!!

[mattie457]

So they have 2 weeks to give you a reply? is that in writing or a phone call?

[sea-sidelady]

They dont have to reply, and chances are they wont.

 

But in 14 days send the next one regardless.

[Jaxontm]

Just to say that you must keep going no matter how much they try to put you off. I've just got £1,138 back. Now I'm going after the others.

[mattie457]

Afternoon ppl!

 

Right woke up today and there was letter from Halifax saying.

 

"The finician sevices authority gives us 8 weeks to investigate and respond to complaints

our commitment to you is that we will respond to your concerns at the earliest opportunity. However we want to ensure that the issues you have raised are thoroughly investigated. If for any reason we are unable to respond fully to your concerns within the next 4 weeks we will write to you and update you on progress"

 

Now do i send the second letter and give them another 14 days or something diffeerent?

 

Matt

[barbershop0]

Hi

 

That is a standard letter, now you need to send your LBA.

 

Many thanks.

[mattie457]

is it worth ringing them to tell them or just send the letter?

[sea-sidelady]

No need to phone, just send.

[mattie457]

Right after help from SSL bless your cottons! I have sent off the LBA today so will give them 14 days to reply then see what happens!

 

You would of thought that with all the people claiming they would of come up with a better standard letter!!

 

Will keep u updated!!

[sea-sidelady]

[mattie457]

Right LBA was sent off on the 9th registard post still hadnt heard anything since so rang them today and spoke to some chap.

 

Was told that they have 4 weeks to address the complaint and due to them having so many of the charge complaints they are snowed under.

 

Told the chap i had given them 2 weeks from the 9th then would be starting the small claims court proccess. He asked for my phone number as they were operating a "pilot" scheme where people might a get a phone call to sort this out.

 

So......we shall see.

 

Any advice SSl x

 

Matt

[sea-sidelady]

You were right to tell them they only had 2 weeks. They are trying to fob off as many people as they can now.

 

It sounds like they might be phoning you with an offer. Remember if they offer you less than your full amount you can haggle and most of the time they will give in.

 

If you dont get the amount you hope for tell them you have the court papers ready and will be filing on the 24th March and they will then incur the interest and fees.

That normally does the trick

 

If not then file on the 24th.

[mattie457]

Once again SSL you are a angel!

 

Will keep u updated!!

 

M

x

[mattie457]

Right the 14 days expire tommorow was going to ring Halifax today and let them know i am going to be filing a claim in court against them give them a chance to settle. Any advice welcomed!!

 

Cheers Peeps! & SSL!

 

Mattie

[sea-sidelady]

No advice needed..! You are spot on...

 

Let us know how you get on with your phone call. Good luck