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Anyone gone up against Clydesdale Bank Plc/Yorkshire Bank


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Hi, found this site after watching the BBC programme last night. My husband and I have been considering claiming our bank charges back for a couple of months now but was not aware that we could do this ourselves and believed we had to go to one of those companies who do it for you (and charge the earth for doing so!!).


I have read through the whole process on this site and have drafted my SAR to Clydesdale Bank Plc. My husband and I have a joint account with Yorkshire Bank which is a trading name of Clydesdale. This is the account we are claiming our charges back from.


I would be interested to hear if anyone has tried claiming back from Clydesdale Bank Plc so I know what to expect from them.

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First and foremost, before you start please have a thorough read of the FAQs. This is a must, no excuses. There’s a Step by Step guide here too. You should print these out to refer to later, so as to avoid having to ask basic questions.


You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily. Here’s one to start with, which you should find useful later:



There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time


This is a self-help forum and you must be prepared to put in the time and effort required. It’s your claim, your money and you cannot expect others to do all the work for you.


Then look at other threads in your bank’s forum, so as you know what you can expect to happen. At the top of each bank’s forum is a Successes forum where you can follow previous claims against your bank from start to finish.


When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help. Always stick to one thread, so people can see what you’ve done so far and therefore can give you better advice.


The FAQ’s, Step by Step Guide and all the info to get you started are here:



Finally the Moderators and Site Helpers are having to spend far too much time dealing with unnecessary and avoidable errors in claims caused by impatience, ignorance or just plain laziness. If you don’t know what to do next, ask. If you don’t understand something, ask. It might be a dumb question, but it’s a lot easier to sort out than a dumb mistake.


Good luck

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Thanks for the advice. I have found the Yorkshire Bank/Clydesdale posts and have read quite a few of the successes and found that YB tend to follow the same path (let it go to court and then settle before the hearing date).


I have read the FAQ's and the step by step procedures.


Have to discuss a few things with my husband, but feel that we will both decide to proceed with our claim.


Many thanks.

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  • 3 months later...


I am new to this site I am trying to claim back charges from Yorkshire Bank on two accounts one business and one personal.

I have got to stage 4 on the business and i am at stage 2 on the personal.

the only problem i can for see is that at the moment i am abroad and if it goes to court i am going to have to fly back?

The bank has ignored step 3 and i have re sent the letter incase they did not receive it.

i am just worrying about the time scales with being away


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Hi I've been dealing with YB since Jan this year, all I've had in the form of replies is the usual "agreed with the terms and conditions when you opened your account" ect. "We are ivestigating your claim "ect.

However I did take them to court and won by default as YB did not acknowlage or defend the claim in the time they were allowed, applied for a warrant of execution which was granted. I am just waiting for next step which unfortunatly means YB can still apply for a stay of execution so I've been told by the court bailiff.

Not much help to you but Follow through with your claim and keep to your time table not theirs. If your're not satisfied with there replys or time tables go to the next stage of claiming.

Good luck, keep the faith & May the Force Be With You.


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  • 2 weeks later...
:rolleyes: I have followed all stages so far, and have just had the AQ's for all three cases I have lodged with the Small Claims Court, return by 22/06/07, started this claim in Jan 2007, and as yet only had the usual [blah blah blah ] letter from the YB no refund given, have had their defence which states that they will be referring to the case of "Berwick Vs Lloyds" case at Birmingham, I take this as a way of trying to intimidate the claimants into not pursuing their claim any further, and hope this does not intimidate anyone out there as the money is LEGALLY yours.;)
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Hi Catmaddy, I've been trying to claim bank against the Clydesdale bank on behalf of my mum in Scotland. We've gone through the initial letter, LBA, the bank offered partial settlement (we refused & sent the cheque back). We've just recently issued a summary claims summons to the bank (claiming just under 1500 quid) to which the bank have replied stating that they intend turning up to defend & also giving their arguments. When I contacted my mum's local sheriff office (where the claim is being argued) the clerk's officer told me that they'd had quite a few of these claims at the court and the banks hadn't won any of them.


West Yorks Red

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