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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ME V ARGOS i WON!!!!!!!!!!!


Lyn A
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IVE WON!!!!!!!!!!!! AT LAST AND EVEN AN APOLOGY FOR THEIR DELAY!!!

I RECEIVED A LETTER JUST BEFORE I SENT OFF LBA. I WAS ACTUALLY A COUPLE DAYS LATE BUT ON THE DAY I WAS GOING TO POST IT THE MAIL ARRIVED FIRST WITH A BEAUTIFUL LETTER FROM ARGOS!!!!!! I COULDNT BELIEVE THEY ACTUALLY APOLOGISED FOR BEING LATE IN REPLYING!!!!

 

OF COURSE THEY HAVENT ADMITTED TO BE IN WRONG, STATE THEIR CHARGES ARE NOT ILLEGAL AND WILL CONTINUE TO CHARGE ANY LATE PAYMENTS BUT I DON'T CARE COS WE CLOSED ACCOUNT DUE TO RIDICULOUS INTEREST CHARGES!

 

ANYWAY, WE RECEIVED £180, WHICH IS WHAT WE CLAIMED!!!!!!!

 

THANK YOU ARGOS!!!!!!!!

 

NOT SO GOOD ABBEY.....YOU'RE NEEDING TO TAKE A LOOK AT ARGOS!!! BUT WE WILL GET ABBEY YET. GOT THEIR GOODWILL OFFER OF £180 BUT GONNA TAKE THEM TO COURT FOR THE OTHER £3000!!!!!

JUST SENT OFF LETTER TO ROYAL BANK OF SCOTLAND AND ONE FOR MY DAUGHTER TO BANK OF SCOTLAND. SO i'M GONNA BE BUSY!!

L

never say never
:cool:
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IVE WON!!!!!!!!!!!! AT LAST AND EVEN AN APOLOGY FOR THEIR DELAY!!!

I RECEIVED A LETTER JUST BEFORE I SENT OFF LBA. I WAS ACTUALLY A COUPLE DAYS LATE BUT ON THE DAY I WAS GOING TO POST IT THE MAIL ARRIVED FIRST WITH A BEAUTIFUL LETTER FROM ARGOS!!!!!! I COULDNT BELIEVE THEY ACTUALLY APOLOGISED FOR BEING LATE IN REPLYING!!!!

 

OF COURSE THEY HAVENT ADMITTED TO BE IN WRONG, STATE THEIR CHARGES ARE NOT ILLEGAL AND WILL CONTINUE TO CHARGE ANY LATE PAYMENTS BUT I DON'T CARE COS WE CLOSED ACCOUNT DUE TO RIDICULOUS INTEREST CHARGES!

 

ANYWAY, WE RECEIVED £180, WHICH IS WHAT WE CLAIMED!!!!!!!

 

THANK YOU ARGOS!!!!!!!!

 

NOT SO GOOD ABBEY.....YOU'RE NEEDING TO TAKE A LOOK AT ARGOS!!! BUT WE WILL GET ABBEY YET. GOT THEIR GOODWILL OFFER OF £180 BUT GONNA TAKE THEM TO COURT FOR THE OTHER £3000!!!!!

JUST SENT OFF LETTER TO ROYAL BANK OF SCOTLAND AND ONE FOR MY DAUGHTER TO BANK OF SCOTLAND. SO i'M GONNA BE BUSY!!

 

Just a quick question - what address did you use?

we sent ours to

Data Protection Compliance Manager

Additions Direct

Royal Avenue

Widnes

WA88 1SS

 

and we are on day 68 with NO RESPONSE. We sent a reminder and a final demand - no reply.

Lloyds TSB (C.Acc) **WON - Fully Settled**

NatWest - £1367.96 - N1 Filed - AQ Compl

Lloyds TSB - Select Loan PPI - £4629.52 - N1 Filed - Settlement rejected

Lloyds TSB Credit Card - £373.48 - N1 Filed

MBNA Credit Card - £791.52 - N1 Filed

Capital One - £746.67 - N1 Filed -** Settlement awaited **

Halifax Credit Card - £836.12 - N1 Filed

Paragon Personal Finance - S.A.R 15/12/2006

Littlewoods - £834.43 - N1 Filed

Barclaycard - £1145.00 - N1 Filed

My Wife:

Natwest Current Account - £1197.98 - N1 Filed at Court

Capital One - £1150.94 - N1 Filed - **Settlement offer rejected **

Littlewoods - £1405.48 - N1 Filed

8-) PROUD TO BE DEALING WITH MY DEBTS! 8-)

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  • 1 month later...

Hi, I have just started with Argos Card Services store card. The address I used for Sar was-

Argos Card Services,

Royal Avenue

Widnes

Cheshire

WA88 1AP

I sent it recorded delivery on 17th Apr and received statements on 21st of Apr.

Hope this helps from 76Bramble

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  • 4 months later...

Data Controller

HOME RETAIL GROUP CARD SERVICES LIMITED

489-499 AVEBURY BOULEVARD

SAXON GATE WEST

CENTRAL MILTON KEYNES

BUCKS

MK9 2NW

 

This is the address for your S.A.R - (Subject Access Request) for argos cards

I am not a legal expert and my words are my opinion only and do not constitute legal advice.

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Does it not go in the store cards section? Rather then the consumer forums?

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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