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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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burnsandi Vs Lloyds tsb


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HI Burnsandi,

 

Just stick to the timetables on this site, don't let the bank fob you off with their delaying tactics. Hang in there and you'll get the lot.

 

Best wishes with your claim.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 3 weeks later...

As i have heard nothing from tsb i am getting ready to send my lba, will give them till Wednesday. The only thing i am worried about is that when i sent my prelim request i did not send it recorded delivery, should i include another copy of this along with my lba,(by recorded dely)

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Hi,

 

BOS ignored a lot of letters I sent them, I just stuck to my timetable and they got in touch on my court return date, I think a lot of the banks hope if they dont reply you will eventually give up. I dont think it will do any harm sending a copy of your prelim letter. I am currently using Summary Cause against BOS and they have totaly ignored me. My court return date is tomorrow(tuesday 13th March). Bet I hear from them soon.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi, Burnsandi.

 

I phoned the court on my return date and no response from BOS. Handed in form for decree. Have to wait 14days after my hearing date (2oth march) Then instruct Sheriff's Officers to get my cash, I'll keep you posted.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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unexpected result from Halifax, i was on the phone to their call centre a couple of days ago regarding some d/d's, the guy on phone asked if he could do anything else for me, without thinking i asked him about a charge of £39 i had just been notified of for a returned d/d of £3.50 saying to him that it was quite a nice profit they were making, considering that due to 4 such charges this month my account was overdrawn by £156, He said he could not help but would get someone to phone me, No such phone call but in todays post a letter saying they would reverse all my charges for March 07 and the latest one along with overdrawn fee.....

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Hi there

 

Like you I'm kinda new to all this and I to am with Lloyds TSB, my query though is regarding how I claim... you see my account was opened in England while I lived there but I now live in Scotland... does this mean I have to go through the Scottish procedure or can I follow the english procedure and fill in the money claim form online... I have already sent them my LBA so getting close to the point where I'll be filing with the county court.

 

Please Help as my charges are in the region of £1500 and I dont want to end up losing half due to the Scottish law.

 

:( :( :( Jules

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