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Refund of difference??


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Hi, recently recieved a reply from Barclays who are offering me the difference between the £12 charge they say is 'recommended' by the OFT and the amount they charged me, although they say they disagree with my 'legal analysis' of the situation. Should i accept that as they are entitled to charge me £12 anyway?

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Hello and welcome,


Barclays are talking waffle, read all the F.A.Q.s and Step-By Step Guides. Have a look in your Banks forum, read a few threads then start one yourself. The bank will do everything possible to put you off claiming. Continue with your claim, you will get the lot.






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Barclays are tell you a lie. I suggest that in addition to claiming back 100% of your money that you also send a copy of their offer to the OFT with a complaint and also complain to the Ombudsman that they are breaching the banking code by lying to you.


The bank is only entitled to charge you their actual losses - probably less than £1.00 per time.

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Thanks Guys, was just a bit confused as banks are allowed to charge up to £12 now. Going through with the next stage, might complain as well now! Thanks again.

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