Jump to content


  • Tweets

  • Posts

    • Giffgaff works on O2's network.   If there was a mast down then O2 would have been down too (though O2's customer services may have handled things differently.....   In my experience though, giffgaff's C/S is way better than O2's ......... (Might the issue may have been O2 telling giffgaff the mast wasn't down, when it was?)
    • I am on o2 pay as you go and have been for years, never had a problem, I only have a basic phone with no camera or internet, costs me £5 a month lol, also get rewards every 3 months
    • Use the cerdit for a goodybag, put off moving for a month ... think of it as getting a month's worth out of giffgaff that you otherwise wouldn't have?
    • I'm definitely looking for monthly only. Giffgaff has been great, but recently a mast was broken in my area and they spent over two weeks telling me there was nothing wrong and eventually agreed that there was. Although mast seems now to have been repaired, I wasn't happy about the way they dealt with it. That doesn't mean that other companies aren't exactly the same but I checked and Lebara has got just as good coverage in my area also has 5G whereas the O2 5G coverage is very poor. Also free international calls is pretty attractive but I have to say that I do feel a bit concerned about making the jump. Also I've got about 13 quid locked up in credit which apparently they simply keep if you leave them and I can't see any way to transfer to some other account
    • I haven't, (moved giffgaff to Lebara)  but can offer some points to consider (and that those who have moved can comment on .....)   Firstly, does O2 (Giffgaff) cover where you need your phone most? Does Vodafone (Lebara)?. No network will cover everywhere you MIGHT need to use it, but you can check for where you know you'll use it most : No point in having a magnificent and cheaper inclusive package if it doesn't work where you need it most ......   Secondly,. how good is Lebara's customer service?. Much of giffgaff's CS is provided by giffgaff's users, but is does lead to a good knowledge base, and giffgaff has an excellent reputation for customer service (I know you already know to keep e-mail trails and recording of calls, but it is way better to not have to get into that level of discussion if they'll instead sort any issues ab initio).   Thirdly, are you looking for a 30-day rolling contract or a longer SIM-only deal? you'll likely get better value with a SIM-only, but are 'locked in' to a minimum term. (is where you'll need it most likely to change within the minimum term? if so, 30-day rolling may be a better option than a 12-month or longer SIM-only).   Are any network features a) essential? b) desirable. I'm thinking  of features such as call diversion, 3-way calling, and wi-fi calling...... (not that these may be available on either of giffgaff or lebara - I'd have to check) For example .... Voxi doesn't do call diversion, and many of the features are available on the host network but not the MNVO's, but knowing what features are essential and if any are desirable might be the deciding factor all else being equal.   Then (and probably only then): what sort of package are you looking for? Calls? texts? data?? International calling? (to international? from abroad??). Video streaming? Music streaming?? Cost is a major factor, but a cheaper deal that doesn't meet your needs re: coverage, features and customer service can turn out to be false economy. If you do masses of streaming, then Voxi (also on Voda's network) might be a good option over Lebara if it is Voda's network that is your prime motivation for moving.
  • Recommended Topics

  • Our picks

  • Recommended Topics

angie v cap one


angela1606
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5359 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Angela

congratulations!!! If you remember we issued MCOL at around the same time - mine was issued on 25/4 - against cap one - i'm only claiming charges plus the 8% int - what a wimp I am!? I'm hoping I will hear from them soon - all I've had so far is another letter offering me the difference between the charges and the OFT's £12!!

 

Well done!!

Link to post
Share on other sites

OMG OMG OMG i have just got off the phone from cap one they have issued a cheque yesterday for the sum total of £778.26 wooohooo i have won they say as i have the cheque already for £166.00 for me to cash it so the 2 cheques come to £944.26 woohoo this is a complete win that includes cci at 26.48%

 

Well done Ange, that makes two of today. :grin: I got home to find a letter saying I'll get my cheque for £1399.82 in 14 days.

'Fortune favours the brave.'

 

 

 

 

 

 

 

Any advice given is purely on the basis of my own views and opinions and offered in good faith.

Link to post
Share on other sites

i havent recieved letter yet help i phoned them and the guy said aletter was sent out yesterday so yours is prob on way to wooohooooo

and yes i will pm the claim no over hun noprobs

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

Link to post
Share on other sites

Congratulations .. well done..

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

Link to post
Share on other sites

hiya just a note to say recieved cheque yesterday woooohoooooo if a mod see's this can they change it to won please

also i tried to email a mod this afternoon regarding a nastyish pm i got today no guessess needed as to where it came from all i can say is GROW UP lol its not needed i have enough to deal with in my life than do deal with idiots like you taking a personal swipe at me when ive done nothing wrong im not in this for financial gain only what was mine in the first place i didnt ask the bank for more than my charges go get off your flip high horse please and leave me alone

right rant over with

moda again if you see this please can one of you delete some of ya mail so i can forward this pm to you im not a happy bunny

 

ang xxx

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...