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Claiming on a Business account? Lets join forces?

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Im claiming back charges for two business bank accounts, 1 with the RBS who are now ignoring my letters and reduced my £2000 overdraft to nil, which I paid £100 for the period of 12 months and is not due for review until april this year, this happened after I sent them A REQUEST FOR REPAYMENT OF CHARGES, and they have since returned my DD and charged me £35, Im finding them very petty and they are telling me fibs on the phone, the ammount im claiming from them is around £1500. the other claim is a bit more complicated, Its with the unco-operative and goes back 10 years, ive got all my statements and 10 years ago they charged £30 for a returned item and £15 for the letter to tell me they were returning the item so £45 back then, They have written in reply to my repayment request and told me they are not refunding any charges as they not obliged to consider any refunds longer than 6 years ago in line with the recent changes in consumer regulations and business accounts are not included in these changes, I wrote back to them quoting s32 (b) of the act aand am yet to recieve a reply, I wrote a LBA 3 weeks ago and they ignored that aswell, so im just in the process of doing my spread sheet ( the interest is scary) and that is from the 26-11-96 until 03-08-02 toalal before interest £1907, I think they will fight me all theway on this one but im about ready for the fight

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I was 'advised' to take a £5000 loan over 5 years to clear our business overdraft that had got out of hand.

Even though our turn-over is approx £10k per month, we still only have an overdraft of £2.5k, and then the bank manager wanders why we have a problem with cashflow!

Incidently, our business is a LTD company, will that make any difference to our claim?

I am definately going to claim on the joint account. From what I have read, Lloyds don't seem to be closing down accounts - Yet - fingers crossed!

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I knew the BOS were going to be difficult so I opened another business account just in case and my instintcs were right, so by moving to another bank im saving aswell as I have a 18 month free banking period and a £2000 overdraft that didnt cost me a £100 per year, so the BOS can stuff their account, :D

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i have been trying to get coppies of statements i held with the bank of scotland from 1996 til 1999 in which they charged me a pretty penny in these charges, i unfortunatelly have lost the bank account stuff while moving house ( possibly thrown out) have tried asking the bank for copies but they claim to require the account number and sort code first to find the account, but i cannot remember these. even going to the bank which held the account proved fruitless, the claimed to not be able to find the account even with the account name, address, and postcode, sounds like they know what im upto as i have already claimed for my personnel account. can anyone help as to how i can get copies of my statements to my buisiness account, please please.

Did you make any Direct debit or standing order payments to any supliers? On their statements it should specify something like "Payment from account 1234567"? You might even fid that someone like your phone (land or mobile) bills specified something like, "payment will be taken from account 1234567 on x date" Check bills, or Ring them, and see if they could find out? Maybe even had some insurance premiums going out, or a loan, and they would have details of your account number on any agreements? Otherwise, if you provide positive ID to your banks head office they would be obliged to provide you the account details I'm sure? As for the sort code, that would be easy to get just by ringing either your branch or head office.


---------------------------

ARE YOU A BUSINESS CLAIMANT?

CAG NOW HAVE A BUSINESS CLAIMS FORUM !

GO HERE !

 

CAN'T FIND WHAT YOUR LOOKING FOR?

Look here.

Got your old T&C's ?

Visit this thread to help others.

 

-----------------------------

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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....even a customer that paid you by BACS or transfer at some point, and have a record of the destination account on their own statements ? Try ringing around some old suppliers and customers to see?


---------------------------

ARE YOU A BUSINESS CLAIMANT?

CAG NOW HAVE A BUSINESS CLAIMS FORUM !

GO HERE !

 

CAN'T FIND WHAT YOUR LOOKING FOR?

Look here.

Got your old T&C's ?

Visit this thread to help others.

 

-----------------------------

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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....even a customer that paid you by BACS or transfer at some point, and have a record of the destination account on their own statements ? Try ringing around some old suppliers and customers to see?

 

Photoman, you beat me to it!

 

Or, what about an accountant?

 

I have a business claim with RBS for my hubby's business current a/c. I don't have a thread going for it yet as so far it's been pretty uneventful, also maybe quite close to conclusion depending on what advice I get here! :confused:

 

Timeline is: Prelim sent on 22nd Jan, signed for on 23rd outlining charges, debit interest and CCI (I hope I got the correct rate as I could only find one unauth rate on RBS w/s!) LBA sent on 8th Feb, signed for on 9th. No response to either letter until 26th Feb (day I WAS going to file, :-x ) received a full offer of charges & debit interest only.

 

Any thoughts on whether I should accept? I asked for CCI from the outset, but this is a FULL refund of chgs & debit int. Hubby wants to proceeed to court for CCI as recompense for denial of benefit, and in principle, I have to agree with him, but it's probably going to be me that has to convince a Sherriff of this (see next question) are there any specific legals pertaining to business accounts and CCI that differ from regular accounts?

 

My next question- I am a signatory on this a/c and although I have so far dealt with all the letter writing, it's only my hubby's signature that appears on the letters as I thought they would get funny if I signed them, after all, it's not my a/c. Now though, he's working away and if it were to end up in court it would be a hassle for him to get back (not impossible though). Also, he has not read up on this at all, sort of pretends to be listening to me reading various posts out to him but is really watching Top Gear! Can I do a letter of authority from him in my favour so that I can deal with it myself from now on, even at this late stage?

 

This is going on the same timeline as our joint Royalties Gold a/c (biggy)and has been somewhat neglected in favour of the larger and therefore more complicated claim.

 

Any advice on this will be gratefully received:D

SM:p


Paying interest on a loan caused by penalty charges? Read this!!

 

Very useful A-Z here:

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html?highlight=can%27t+find+what+you%27re+looking+for%3F

 

New strategy for Scots claims here:

http://www.consumeractiongroup.co.uk/forum/scotland/71013-urgent-attention-please-read.html

 

Scottish procedure:

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/42620-scottish-procedure.html

I am a layperson not a legal expert, my advice is offered without prejudice or liability, it is purely my opinion based on personal experience and should be treated as such. If in any doubt seek the advice of a qualified professional.

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Just signing up to thread, which incidentally makes great reading. I am following up on my personal account at the moment sending out LBA today and we'll go from there. My next project will be the business accounts. I have a similar situation to tiaposy where that bank asked us to set up a loan account to pay off the overdraft. I take it that if successful getting back the charges of one, then maybe there would be a case to answer with the bank advising us to take out this loan???

 

Could anyone advise?

 

best regards

 

Kim


'I'm Tyrannosaurus Gally, and I'll have any financial institution for breakfast!'

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Just signing up to thread, which incidentally makes great reading. I am following up on my personal account at the moment sending out LBA today and we'll go from there. My next project will be the business accounts. I have a similar situation to tiaposy where that bank asked us to set up a loan account to pay off the overdraft. I take it that if successful getting back the charges of one, then maybe there would be a case to answer with the bank advising us to take out this loan???

 

Could anyone advise?

 

best regards

 

Kim

 

I agree with you. Provided it can be seen that at the time you took out the loan, that charges you had incurred on that account (and I would say that is regardless of any limitations or time) were equivalent or pretty near the amount of the loan. But remember, it would only be the interest on the loan in that scenario, as you would have already claimed the charges, if you understand what I mean. Also you would be able to claim interest on the interest on the loan you had paid.

I intend to look into this myself also, once my initial cliam is settled.


---------------------------

ARE YOU A BUSINESS CLAIMANT?

CAG NOW HAVE A BUSINESS CLAIMS FORUM !

GO HERE !

 

CAN'T FIND WHAT YOUR LOOKING FOR?

Look here.

Got your old T&C's ?

Visit this thread to help others.

 

-----------------------------

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Great I have tried to start a thread on this twice before to no avail

 

I have just started proceedings against BOS for £ 9,300 , on an account closed 16 months ago, we were lucky as they tried to put the boot in and almost lost everything. Lucky to move Banks and survived.

 

It is a Limited comapny account and could really do with advice on the following:

 

  1. Amount of claim being over £ 5k
  2. Proceedure
  3. Scottish Banks - as I understand it the law is very different but BoS is governed by scottish law

Thanks

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If you look for the full details of case against RBS including pleadings posted by justwon you will find loads of information there, and educate yourself with the mistakes made regarding contracted interest which cost the claiment £2000. The laws for small claims are different in scotland as they are only up to £750 i think, however not sure about yours as its a lot more than that amount, even if you claimed in england its only up to £5000 in the small claims court, you would have to file through the fast track or the multi track depending on the amount of your claim, also it depends where you want your case to be heard, if you live in englane but bank with one of the scottish banks, its up to you as the claiment where you want your claim to be heard, the BOS and the RBS have head offices in england so im starting my claim against the BOS in my local county court and will object if they attempt to move my case to scotland. You will find loads of information if you look at the BOS and the RBS forum....hope this helps .GC

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Great I have tried to start a thread on this twice before to no avail

 

I have just started proceedings against BOS for £ 9,300 , on an account closed 16 months ago, we were lucky as they tried to put the boot in and almost lost everything. Lucky to move Banks and survived.

 

It is a Limited comapny account and could really do with advice on the following:

  1. Amount of claim being over £ 5k
  2. Proceedure
  3. Scottish Banks - as I understand it the law is very different but BoS is governed by scottish law

The BOS are the worst bank ive dealt with, they have resorted to dirty tricks after I sent a letter requesting they refund my charges, 1st they claimed they were aware of the media coverage regarding claiming bank charges and claimed that as I had made a personal claim (I dont have a Personal account with them) that they were not refunding me any sums of money, I made my request on my company letterhead and was carefull not to call myself the consumer, then the reduced my OD from £2000 to £600 without telling me and started to return my DD and added more charges, and now then they attempted to charge me £15 per month for having less than £5k in my account (new rules) they said, my account is now nil and ive opened a new account, dont want to be charged £15 a month for having no cash in the account, They are now ignoring me and wont speak to me when ive called them. Daft Sods:lol:

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So were are you up to, other than them trying to close you down

 

Any advice??

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Hi - Thanks for the invite to join this thread submitted a question under Lloyds TSB re the best place to send the LBA to. Have decided on a belt and braces approach and sent copy to regional branch office and Birmingham (recorded).Once things heat up I am sure I will need some help and assistance but I am already grateful to all those that have taken "them" on and set the precedent for us that follow . Hijinkx

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Hi all,

just doing this post so it comes up as a subscribed thread for me, as I will check my business account to see what HSBC have charged me. Then will set the ball rolling, will also close the account and open a personal one for my business (sole trader) should work out cheaper on the day to day banking charges.

Good luck to all of you in your pursuit of justice, will catch up soon.

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Hi all.....

 

Just signing on the dotted line to join this thread.

 

I have a Natwest Business a/c and overdraft with them as well.

Usual concerns about them calling the o/d in etc and closing the account but have got in place an alternative business account.

 

Still missing a few statements but looking in the region of £3500 before interest.

 

Couple of Q's

  1. Do we send the request to the same address as normal or is there a special Business Dealings address ?
  2. Any readers or subscribers gone the whole way yet and had a result on the business side - just for moral support !

Now fired up and ready to go ..........

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Hi all.....

 

Just signing on the dotted line to join this thread.

 

I have a Natwest Business a/c and overdraft with them as well.

Usual concerns about them calling the o/d in etc and closing the account but have got in place an alternative business account.

 

Still missing a few statements but looking in the region of £3500 before interest.

 

Couple of Q's

  1. Do we send the request to the same address as normal or is there a special Business Dealings address ?
  2. Any readers or subscribers gone the whole way yet and had a result on the business side - just for moral support !

Now fired up and ready to go ..........

 

 

In future, any business dealings I do will be through a personal account.

I would advise anyone to do the same.

Forget opening another Business account, just run everything through a personal account, until such time as the Bank cottons on and asks you to switch to a Business account.

I would then just be inclined to show them your middle digit and go bank elsewhere !!

I do not believe you are actually obliged by any regulations or laws (as a sole trader, that is, don't know about Limited companies etc) to run a business through a Business account.

It's just that it's more to the Banks benefit because they can make more money from you, (they try to justify this by to kicking up a fuss about the number of increased transactions on a Business account, and so subsequently feel they can charge you all kinds of additional monthly fees, item fees etc).

It sucks that not only do they screw more money out of Business accounts, you are then not protected by Consumer laws either !!

 

So what benefits do we get in return for using a Business account?:

 

a/ A more fancy chequebook

b/ Possibly a higher overdraft facility (but even then at Business rates which are often higher anyway)

wow........bargain, sign me up,.... and would you like my first born too ?? !!!

 

Anyhow in response to your 2 questions>

 

1/ Re address, Will be same address as Personal accounts, If you send to the Registered office address ( find it on Natwest Forum) it will get to relevent department. Once they start responding to you, if you notice a different address, then you can post there instead if prefer.

 

2/ Regards successful Business claims...yeah loads of em ! Just try the search facility on here and look them out.


---------------------------

ARE YOU A BUSINESS CLAIMANT?

CAG NOW HAVE A BUSINESS CLAIMS FORUM !

GO HERE !

 

CAN'T FIND WHAT YOUR LOOKING FOR?

Look here.

Got your old T&C's ?

Visit this thread to help others.

 

-----------------------------

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Agreed Photoman.......

 

 

And indeed "Shelty" vs Natwest WON today!!!!!!

 

 

 

Innocent :D


:D CLICK MY SCALES IF I HAVE BEEN USEFUL :D

*

BARCLAYCARD WON £307

*

CAPITAL ONE WON £2.1k

*

NATWEST WON £3.4k

*

LLOYDS TSB CURRENT

Start 26/4 LBA 7/6 conLBA 22/1 N1 12/3 AQ 3/5/07ONHOLD

MORE THAN/ LLOYDS MCARD

Start 2/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

MONUMENT VISA

Start 1/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

NATWEST BUSINESS

RESEARCHING

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hi all

 

im Claiming £37000 from nat west (business account) so ill join this thread as well

 

can anyone tell me if it will make any difference as i have sent my MCOL with the template from a private account rather than a business account

 

i.e. consumer law has been mentioned

 

thanks for any advice u can give

 

regards scott

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37 Grand

 

and u are still in business

 

Good luck with the claim and keep me posted

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37 Grand

 

and u are still in business

 

Good luck with the claim and keep me posted

 

 

lol yes and doing very well ( nat west are totaly crap at helping new business's . they are only interested in taking as much money as possible)

 

there reason not to lend me money was I GREW TO BIG TO QUICKLY!!!!!

 

unreal

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Scott

How have you arrived at that figure?

Is it just charges for returned items?

Have you been careful not to include any legit charges such as arrangement fees for agreeing overdrafts etc (still outrageousley high....but unfortunately not covered by this action)

ALSO....does your £37k include the interest you are charging them?

If so, what rate are you using? Statutory (8%), or Contractual (ie authorised or unauthorised lending rates equivalent to their own) ?

 

ALSO.

Yes, you could encounter problems with having used the Personal account particulars in your claim, Consumer regulations do not apply to Business accounts. I would suggest (also bearing in mind with a claim of this size ) that you should file at a court on an N1. It gives you much more room to put in details. I think you can withdraw your MCOL and resubmit it as an N1. Alternatively, I think you can amend or resubmit particulars on your current MCOL. I do not know the procedure for either, but maybe PM one of the site helpers or Moderators, and they should be able to tell you the process.


---------------------------

ARE YOU A BUSINESS CLAIMANT?

CAG NOW HAVE A BUSINESS CLAIMS FORUM !

GO HERE !

 

CAN'T FIND WHAT YOUR LOOKING FOR?

Look here.

Got your old T&C's ?

Visit this thread to help others.

 

-----------------------------

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Agreed Photoman.......

 

 

And indeed "Shelty" vs Natwest WON today!!!!!!

 

 

 

Innocent :D

 

Why the delay on your Business Claim

 

You seem to know what you are doing - Can you provide any tips

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AJG

Was that question directed to me?

If so, here's my answer.

Slowly, slowly catch a tiger !!!

I've been online a couple of months, at first overawed, but slowly as I've got more submerged into this site, and read around elsewhere, my plan of action has become a passion. My realisation of the effect the banks behaviour has had on my life has slowly dawned upon me, and I've become determined that they will not get away with it.

I've spent my time productively; researching, reading, posting, gleaning all the info I can, and making sure I know as much in advance about each and every step. If I find something interesting here or elsewhere, I look into it further. I copy and paste interesting bits into sectioned folders on my PC, do library or google searches on anything I'm not sure on, look up legislation, case laws, new angles and arguments, and have built up a resource of info that will hopefully have me prepared for every step before it occurs.

Do not leap into this action lightly, or be misled into thinking the Banks will be a rollover. Yes, they have not yet gone into court yet. Yes, they won't admit to things, yet seemingly cave in every time? But they will test you every step, and are looking for any flaw in your claim.

As it happens my steady approach is working to my benefit. At first my claim although significant, was not really adequate at redressing the balance. Now as my confidence and knowledge have grown, so has my claim. I now know about lots of various regulations, statutes and case law based upon Business claims, I know about the arguments for and against Contractual interest, about section 32 of statute of limitations and lots of other issues. More importantly I feel I understand them sufficiently to be confident to use them, and even more importantly I feel I know how to deal with any counter arguments.

For the record, my claim is in full swing. I have recently re-issued a new LBA, now based upon over 20 years of abuse, and with CCI, and will be issuing my N1 next week. In the meantime I am not just going to sit back and wait for a reaction. I plan to always be one step ahead all the way, and already have stuff prepared for my AQ, my court bundle, responses to their defenses, and whatever they throw at me.


---------------------------

ARE YOU A BUSINESS CLAIMANT?

CAG NOW HAVE A BUSINESS CLAIMS FORUM !

GO HERE !

 

CAN'T FIND WHAT YOUR LOOKING FOR?

Look here.

Got your old T&C's ?

Visit this thread to help others.

 

-----------------------------

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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I think the question was directed at me.....(my signature :grin: )

 

I totally totally agree with photoman again....

 

Previously.... I had also a large personal claim going on with Natwest too (now won) and I was (probably unnecessarily) nervous about a business and personal claim running together....

 

I was nervous about filing for an ex limited company; albeit the ex business bank account now seems to of been set up as a sole trader account by accident....

 

And back in September; the discussion was all about "Contractual Interest"..... another delay, whilst I learnt....

 

And of course I had 3 claims running together without any wins..... now 3 wins

 

NOW.... three statuatory wins under my increasiing money belt and I have recently posted:

innocent vs monument (barclays)

innocent vs lloyds tsb mastercard

innocent vs lloyds current

 

All 3 are at the N1 ready to file stage!

*I think Im ready to start innocent vs lloyds current next week, :)

*Monument have sent me an offer :rolleyes: which will delay me somewhat

*Lloyds Mastercard.... I have some converns about some contractual rates I sent in the LBA which may have been incorrect :x

 

 

I will kick these 3 off next before I re-examine my business LBA again.... (can't wait really Natwest is sooooo much easier I believe than lloyds or barclays)

 

 

Like Photoman says..... slowly slowly catch ur monkey....

 

I am older, wiser, more knowledgable, more confident, richer, more relaxed, and undoubtedly will ultimately put in a larger claim than I would of done....

 

Watch this space eh :D

 

Innocent

  • Haha 1

:D CLICK MY SCALES IF I HAVE BEEN USEFUL :D

*

BARCLAYCARD WON £307

*

CAPITAL ONE WON £2.1k

*

NATWEST WON £3.4k

*

LLOYDS TSB CURRENT

Start 26/4 LBA 7/6 conLBA 22/1 N1 12/3 AQ 3/5/07ONHOLD

MORE THAN/ LLOYDS MCARD

Start 2/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

MONUMENT VISA

Start 1/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

NATWEST BUSINESS

RESEARCHING

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Hi guys I am watching this thread with much interest! We have a small-medium sized business and I am looking at preparing for claims at a later date. So at the moment I am watching this thread and supporting you all.

 

Good luck guys

 

darling

 

PS A further update on my situation in the near future.

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