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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is this normal?


wendyandkeith
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We received a letter today saying that we have a case management conference taking place on 5th April and we have to attend. Its also been transfered to a different court! x

Wendy and Keith v The Woolwich- Data Protection Act sent 3/10/06

Signed for 4/10/06.

List of charges received 13/10/06.

Prelim request sent 14/10/06. Claiming for £1800 (and a bit)

Signed for 17/10/06.

Deadline for 1st response: 31/10/06

2/11/06- LBA Action sent. Signed for 3/11/06.

Deadline for 2nd Response: 17/11/06

 

 

Wendy and Keith v Capital one- Data Protection Act sent 17/10/06

Signed for 19/10/06.

Deadline for List of charges: 28/11/06

 

Wendy and Keith v Blackhorse- .... DPA still to be sent...

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Yeah, thats it.... what is it? do you know? x

Wendy and Keith v The Woolwich- Data Protection Act sent 3/10/06

Signed for 4/10/06.

List of charges received 13/10/06.

Prelim request sent 14/10/06. Claiming for £1800 (and a bit)

Signed for 17/10/06.

Deadline for 1st response: 31/10/06

2/11/06- LBA Action sent. Signed for 3/11/06.

Deadline for 2nd Response: 17/11/06

 

 

Wendy and Keith v Capital one- Data Protection Act sent 17/10/06

Signed for 19/10/06.

Deadline for List of charges: 28/11/06

 

Wendy and Keith v Blackhorse- .... DPA still to be sent...

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Here you go.... from someone who has already met Judge Dudley

 

Re: Tigs33 v Abbey Case Management hearing - Southend CC. 13th December 2006

well well well.... that was certainly interesting.

 

Got to the court at 9.30, got myself seated in the waiting area and had a look at the other cases being heard, there was 5 case management hearings against the banks, 2 Abbey 2 Barclays and one other (I think it was the Halifax)

 

I was the only one sitting in the waiting area at this point, and then it slowly started to fill up. One man asked me if I was from the Abbey :shock: I said "no but I am claiming agains the Abbey" it seems that his case was an insolvency brought by Abbey :sad:

 

I was called at about 10.30 to see Judge Dudley, and there was only two other people waiting for their hearings, as I entered the room I noticed that there was only him and me in the room, no sign of Abbey :rolleyes:

 

He said hello and asked me to take a seat. He said that he had received a letter (by fax) from the Abbey dated 11th December stating that they were doing to settle my claim in full and that they are not intending to defend the claim (he did say “no surprise there” :shock: ) I said that I had not received that letter but that when I left this morning it was before the post had been delivered and perhaps it was waiting for me on my return. He said he would adjourn the case for one month, and that I was to write and let him know when Abbey had PAID the money into my account, he said he wanted to make sure they paid within the month, he would not be satisfied with their intention to pay. I thanked him for his help and time and left the room.

 

From what he said to me he wasn’t very happy that obviously Abbey had left it to the last minute to let him and me know that they had settled. He was utterly charming and helpful and I would strongly urge anybody who is worried about meeting a judge not to be, I could tell that this Judge was definately on our side.

 

I am happy that they have said that they are going to settle, pleased I went to the Court to see what it was all about and to meet the Judge (I could have kissed him when he told me that they weren’t going to defend – but I didn’t think kissing a judge would be very appropriate!!! :grin: ) but also quite disappointed that I wont be the one that perhaps will take these claims any further now.

 

When I got home there was no letter from the Abbey.:grin:

What time does your letter say? Mine is 10:00am.

24 hours in a day... 24 in a case... co-incidence???

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So have they settled yet then? x

Wendy and Keith v The Woolwich- Data Protection Act sent 3/10/06

Signed for 4/10/06.

List of charges received 13/10/06.

Prelim request sent 14/10/06. Claiming for £1800 (and a bit)

Signed for 17/10/06.

Deadline for 1st response: 31/10/06

2/11/06- LBA Action sent. Signed for 3/11/06.

Deadline for 2nd Response: 17/11/06

 

 

Wendy and Keith v Capital one- Data Protection Act sent 17/10/06

Signed for 19/10/06.

Deadline for List of charges: 28/11/06

 

Wendy and Keith v Blackhorse- .... DPA still to be sent...

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Yes in that case, it wasn't me though.... the thread is here if you want to read through it... http://www.consumeractiongroup.co.uk/forum/abbey-cahoot-successes/26638-tigs33-abbey.html

 

What time are you at the court on the 5th? Not that I expect us to get there! Mine is also against Barclays... well the Woolwich originally!

24 hours in a day... 24 in a case... co-incidence???

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10am, you?

Wendy and Keith v The Woolwich- Data Protection Act sent 3/10/06

Signed for 4/10/06.

List of charges received 13/10/06.

Prelim request sent 14/10/06. Claiming for £1800 (and a bit)

Signed for 17/10/06.

Deadline for 1st response: 31/10/06

2/11/06- LBA Action sent. Signed for 3/11/06.

Deadline for 2nd Response: 17/11/06

 

 

Wendy and Keith v Capital one- Data Protection Act sent 17/10/06

Signed for 19/10/06.

Deadline for List of charges: 28/11/06

 

Wendy and Keith v Blackhorse- .... DPA still to be sent...

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