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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Drowningindebt v Halifax II


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I have started a thread under my Halifax bank forum-

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/66868-drowningindebt-halifax.html

 

and didnt reliase it was different in Scotland. Having read other's threads it seems the limit for this is £750-1500. I havent received my statements back, but I am almost certain it will be more than that amount!

 

Has others in Scotlands claimed more than this and how did they go about it?

 

I have relatives in England that I can use their address and I'm prepared to travel to England for a court case if this makes things eaiser.

 

Any advice would be greatfully be received.

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read this thread:

 

http://www.consumeractiongroup.co.uk/forum/nationwide/30855-debt_mountain-nationwide.html?highlight=morpeth.

 

This poster was based in Scotland but took an English based institution to court in England. he used the Court (Morpeth) nearest to him over the border.

 

If you do this, it means you can use the 6 year rule and the limit is £5 grand. :D

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Fantastic help and if my claim is big enough I will go down this route as well,I'm just hoping others who have done the same can give me a bit of advice. I suppose it all depends when I get my statements! I will keep you all up to date

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i was pretty lucky , i was ready to do 2 or 3 claims thru court but it didnt get to that stage thankfully.

 

good luck which ever way you proceed :D

16th Jan - initial letter sent

31st Jan- lba and copy of 1st letter emailed

1st Feb - email read by sarah worboys, but not ackowledged nor replied

15th Feb- emailed a courtesay letter reminding them of pending court action

19th Feb- missed phone call from hbos

20th feb - recvd offer for 1423, rejected by phone and offered full 2751

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  • 1 month later...

Got my statements through today and I have a few questions-

 

When can I claim from?

I am going to be claiming for the six years (despite staying in Scotland), at what stage will they need to know I will be going through the courts in England if need be?

Will I highlight the charges I am claiming back and send them all my statements back or just the ones with the charges I am claiming?

Will I send the orgional statements and should I photocopy them?

Also on the statements it only states "Charges as notified" how do I know what it is for, or does this not matter?

 

 

Many thanks in advance.

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