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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hedgey v NatWest **WON**


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Given that we're off topic at the mo............. I may as well share with you that I've worked from 9.30 to 5.45 today in the peeing down rain and hail............ and I've now lost the will to live!

 

If I fall asleep at the pc ............. give me a nudge please!! ;)

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Who's off topic?

 

ps what were you doing that for? (working in the rain, that is)

 

Steven

 

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Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

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Community event.............. over in Boothstown. :eek:

 

The wine is now open!! ;)

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Boothstown - you were quite near us then

 

Steven

 

If this post is helpful, please click the scales

Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

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Certainly was!!!

 

Did you see the size of the hailstones........... and the constant hammering rain today??? Yours truly was stuck outside during the whole episode!

 

I CAN FEEL A CAREER CHANGE COMING ON!!!!!!!!!! x ;)

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hedgey about time you moved job,make it your mid yr resolution!!!

any news yet???

:D

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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Hi archer - long time no chat!!!

 

No news yet hun........... hope you're enjoying your winnings!! xx :D

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Hi Loonychoons!

 

Listen hun, at the rate my claim's going.................. you'll all be blo*dy finished before me............ let alone catch me up!! :D

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aww hedgey it does seem like that after you file at court but dont worry itll be over soon now! xx

yea my winnings are dwindling but ive had a great time decorating and treating kids :D

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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Hi Hedgey, I got my AQ, I should've got it the same time as you but apparantly it was a trainee that sent out my stuff!!

So do I tick the box that says settlement? Also will I have to pay £100 as they gave me remittence to actually file the claim in the first place???

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choc u dont have to pay the fee if youre on benefits.or if its under £1500 (i think thats what it is!)

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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goodness me hedgey whats going on with ur case?? have you phoned the court to see if a dates been set?? its taking aaaaaaaaaggggggeeeesss!!!

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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Tell me about it archer................. I'm gettting seeeeeeeeeeeeeeriously fed up of waiting!!! But according to the lovely young lady at the court............. "these things take time"!!! Take time???? Blimey, they're not joking!!! xxx ;)

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Well well well.................... guess what I've just got!!!

 

Special delivery from Cobbetts.......... their client is prepared to settle.................. with a cheque attached for just under £1,600!!!

 

I'VE DONE IT................... I'VE WON!!!!!!!!

Big, big, huge thanks to CAG - because without this website I never would have known what to do.......... and I'd still be sat on my ass like a lemon accepting their stupid charges!!!!

 

And massive thanks to everyone who's helped me along the way.......... especially Nattie, Steven, Parkie, BobM, Enaid, Archer, Wendy............ and if I've missed anybody off it's not because I've forgotten, it's because I'm all excited and giddy!!!!!!!

 

Thank you so much everyone...................................... you've all helped me win!!!!!

 

Lots of love, hedgey xxxxxxxxxxxxxxxxxxx

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I'm not.......... I've done it enaid.............. I've blinking well won!!!!!!!!! Wooooooooooooooooooohoooooooooooooooooooooo!!!!!!!!!!! xxxxxxxxxx

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All that waiting eh you thought it was never going to happen, spose watching peeps keep getting theirs as well doesn't help lol

Delighted for you, don't forget we still have a date, see you then keep in touch Enaid xx

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Oh enaid................. it feels FAN-BLINKIN'-TASTIC!!!!!!!!!!! I feel like dancing naked on Salford Precinct................. but obviously I won't go that far (could get arrested!!!!!)

 

It's deffo a yabbbbba-dabbbbbba-doooooooooooo moment!!!!!!!!!!!!!

 

And you're too right............ the date's well and truly on honey!!!!!! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Awwwwww................ thanks Wendy!!!!!!!!!!!!!!

 

I'm all shaky-wakey................ and I can't stop smiling (even with me rotten tootache)!!!!!!!!! I can afford to get me filling sorted out now!!!!!!!!!!! Woooooooooooooo-hoooooooooooooooooooo!!!! xxxxxxxxxxxxxxx

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S'funny cos I got toothache as well, gonna have to go and have it ripped out I s'pose. Cost of dentists these days you'll have no money left lol! You'll have to put another claim in if you want a scale and polish as well!!

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Lol............ I'd sooner crunch paracetomol up and stick it on my poorly teeth than give me cash to those sharks!!!!!!!!!!!

 

Well, soz peeps, but think I'll be about as much use to everyone today as a chocolate teapot or an ashtray on a motorbike!!!! I'ev always been a bit potty............. but now I've won I'm double potty!!!!! xxxxxxxxxx :D :D :D :D :D

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