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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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red71 v Barclays Please help!***WON***


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I've just quickly read T&C's from '96 it states 5.overdraft &debit int but I take it that because they don't state the actual amount they will charge on T&C, that is were we have a case, is that correct???????

Red

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There Is a email on the Nicole Rich docs that states that any copying of any attachments is prohibited then next page just has a chart can I include the chart but not the email bit.

Anyone let me know

Red

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Hi red,

The Orton letter is in this single post link http://www.consumeractiongroup.co.uk/forum/show-post/post-732094.html

claire

:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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thanks why, so even though they are referring to tsb they are ok to include in bundle for barclays? I emailed litig team hopefully they will contact me before the end of the week as i have to send bundle by fri judge did not give me very long court date 2nd july!

Red

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i think i've got everything for court bundle, library tomorrow to copy as i've ran out of ink! Rang Dino today even tho only sent email yest, but i couldnt wait till he contacted me, explained I have to send bundle this week for deadline, he then asked me to send him copy of charges, sent him SOC and he emailed me saying he wil b looking into claim 2moro, will still send bundles, can't wait till this is over, as I am suffering with migraine at moment,must be due to stress

Red

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thanks lthomp the amount of threads I've read with people saying that, sounds really good being said to me, Still don't want to think about it to much till cash in bank!

Red

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Hi dar£n, yes emailed dino kate & krysta yest, then rang dino this aft I was to impatient to wait for them to contact me, he said he got my email but was not ignoring me but that they had a few cases to deal with, he said he would be looking to settle in full, I mentioned that i will b sendng bundle of for end of week deadline, he then asked if I could send him statements, sais I would send him SOC as they are itemised. he emailed be confirmation of my mail and said he will be looking into my case 2moro. fingers xsed just have to wait am taking bundle to court thurs and will send barclays theres, as judge did not give me much time?

Red

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Hi am just about ready to post bundle to barclays do I send it to the litigations team churchill place london, I now prob a daft question, but i sent all prev docs to leicester

Red

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Hi all, just to keep u updated, faxed my acceptance letter to Dino today he sent an email to me confirming he got it and said money should take no longer than 5 working days to go into account. I'm still gonna send bundle to them 2moro and take into court, just in case (am I right in doing that?) will let you all know when/if money goes in! fingers crossed

Red

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hi all can any body let me know is there a template letter to send to the court to let them know we have settled out of court ( once the monies have been put into my account ) ta Red

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