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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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B of S mortgage **won**


gerih
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Do it all again. there is one linked in the library which allows you to type on it and then print it out.

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Another letter from Sean Cooney - cust service officer - failing to justify their charges, so claim submitted:

 

Bury St Edmunds court

Claim 6bv00492

Defendant Bank of Scotland

Value £130 plus £30 court fee plus interest.

 

 

They have to 30th March to reply.

 

Please could a moderator add this to the litigation thread.

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  • 2 weeks later...

I`ve been away for a few days so maybe missed something,but there seem to be no threads in the bos/rbs forum pre 4/4/06.

BOS had until 4pm on 30 mar to enter a defence and did not,so i applied for default.Now,i have a letter dated 30/mar from Ian Brown Cust Service Officer stating "We would advise that we will defend any claim in respect of charges as we feel these were justified and must advise that if we are required to instruct our solicitors in defence of this claim then you may be liable for their costs and subsequent court costs as well."

As they did not reply to the court by the deadline,can they still defend?

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What was the answer?

BOS - Prelim letter del 19/5/06 LBA del. no response - filed 12/06

Clydesdale Financial Services - Gave them their chances off to court we go!

HSBC - Watch out I'm coming after you next!

 

If you like anything I say click the scales!

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I just spoke to Shirley King at RBS.They are claiming that they never received the papers from the court.Haven`t we heard this one before?She said that she will get their solicitors to phone me.

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Shirley King still saying that they have never seen the court papers and asked me to fax them.Not my problem.Can they still try to contest this?Judgement was filed for 7 days ago.When can I send the baliffs in? That would be so sweet.

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Scottish Statutory Instrument 2002 No. 133

 

Act of Sederunt (Small Claim Rules) 2002

 

 

 

CHAPTER 8

 

Undefended claim

 

Undefended claim

 

8.1. — (1) Where the defender has not lodged a form of response on or before the return day, the claim shall not require to call in court.

 

(2) Where paragraph (1) applies, the pursuer must lodge a minute in Form 11 before the sheriff clerk's office closes for business on the second day before the date set for the hearing.

 

(3) Where the pursuer has lodged a minute in accordance with paragraph (2), the sheriff may grant decree or other competent order sought in terms of that minute.

 

(4) Where the pursuer has not lodged a minute in accordance with paragraph (2), the sheriff must dismiss the claim.

goven law centre

1)wintermare vs abbey

SETTLED £1901

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Thanks for the reply.I claimed at the London branch of BOS where I had an account once.Just `phoned the county court.Although I filed for judgement on 31/3,they are still working on 29/3 and so have done nothing with the judgement yet.Yesterday,BOS asked the court for a fax of the claim,which they sent.As at 4pm,BOS have not acknowledged the claim.

Judgement seems to be in limbo at the moment.

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BOS claim that they can`t find where the claim forms went and are now out of time so have paid in full."It is paid without any admission that your claim had merit and would have succeeded had it been defended." etc etc.

I don`t believe them of course.

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CONGRATULATIONS on getting your money back .

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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  • 12 years later...

This topic was closed on 03/05/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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