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shellvnatwest

? Mr Higley's address

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I originally started my claim last year and have got all my statments but with Christmas and one thing and another, I had put my claim to one side. I am now ready to claim back my charges (£1123). Is there a specific address I need to send my prelim letter to or do I just send it to my branch. I have read a lot of threads that mention Mr Higley.... is this the guy I should be writing to, if so, does anyone have the address please? Thanks.

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Stuart Higley

Ground Floor

National Westminster House

225 Shenley Road

Borehamwood

WD6 1TE

 

Good luck - I got all my data last year and they kept fobbing me off but with Xmas I had to just leave it. Got a very suprising letter 10 days ago offering me full amount without me even chasing past the prelim letter.


NatWest Bank charges

01/10/06 S.A.R - (Subject Access Request) sent

06/10/06 Statements arrived

17/10/06 Prelim letter sent claiming £929

23/10/06 Bog off letter received

25/10/06 LBA sent

01/11/06 Second bog off letter received

 

MBNA Credit Card

17/10/06 S.A.R - (Subject Access Request) + £10 cheque sent

26/10/06 Letter telling me they will respond by Nov 16th

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Good for you, I just hope i have as good a response. Cant wait to get rid of my account with Natwest, and my overdraft of course, which they charge me horrendous interest rates on. It's my monthly interest charge (£26 this month) that has spurned me on to claiming back my charges. I shall keep you posted. Thanks for the info.

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No probs - good luck :)) Just starting on my next claim against them for the charges on my credit card now as they seem to be paying out at the moment......


NatWest Bank charges

01/10/06 S.A.R - (Subject Access Request) sent

06/10/06 Statements arrived

17/10/06 Prelim letter sent claiming £929

23/10/06 Bog off letter received

25/10/06 LBA sent

01/11/06 Second bog off letter received

 

MBNA Credit Card

17/10/06 S.A.R - (Subject Access Request) + £10 cheque sent

26/10/06 Letter telling me they will respond by Nov 16th

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Well sent off my prelim letter, 14 days was up yesterday (Monday) and not heard anything, is that the norm:-? . Just about to send off my LBA, do I send it to Mr Higley (as I did my prelim letter) or head office address. Thanks.:)

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By the way didnt send my prelim letter recorded delivery. As I have not had any acknowledgement from Natwest that they received this, should I start again doing everything recorded delivery? Starting to panic now!!

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Guest NATTIE

shelby you will be fine and please start a thread of you own to update us, sorry if you have done so already

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