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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Should i advise my previous?


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Hi, i have been lookin at the martin lewis site and following his template letter (for a change) I have sent 1st warning and recvd letter deniying unlawfull etc and on lewis' site it says send another letter just to say you belive they r unlawfull an you will start court action in 7 days. Do you think i should put in it that i have previously won 4K from Natwest so they know i no its unlawfull?

 

I thought maybe its worth a shot to save goin thru the court process..

 

 

Any thoughts????

 

Steph X

NatWest - £3702.94 - Won.. Done and Dusted!!

Lloyds - £771.52 - Nearly there...

 

The Daily Mirror, GMTV, Granada Reports........

Hollywood Next!

 

Check out how I re-claimed my unlawfull bank charges:

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/4797-stephanie-NatWest-i-i.html

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Hi Steph,

 

The next letter you need to send is a Letter Before Action - not sure whether this is what it is called on the Martin Lewis site as I haven't even seen those letters - but if it isn't then I think you should use the template from this site (Letter Before Action). It won't cause any problems to and ideally you should give them 14 days before you begin action - it shows the court you're giving them a chance to settle. :)

 

I don't want to seem like I'm being really negative but there's no point in referring to any claims against other banks previously as it becomes irrelevant when you're dealing with a different bank, and they won't pay any attention anyway. It certainly won't make any difference to your claim.

 

Just proceed as normal and you will get there. Good luck.

 

Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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Ok thanks, ill stick to the point ha ha.

 

I have already sent the LBA that was my 1st cus i had charges up on internet bankin so didnt need to request em.

 

The martin lewis site says you can send a 2nd letter b4 u start court action just as a final warning i spose to attempt to settle b4 you have to start court stuff.

NatWest - £3702.94 - Won.. Done and Dusted!!

Lloyds - £771.52 - Nearly there...

 

The Daily Mirror, GMTV, Granada Reports........

Hollywood Next!

 

Check out how I re-claimed my unlawfull bank charges:

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/4797-stephanie-NatWest-i-i.html

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The first letter should be a preliminary approach to the bank to refund the charges giving them 14 days to do so.

 

If after that they have not responded or not responded favourably you then need to send an LBA giving them another 14 days notice of your intention to file a claim with the court.

 

If they do not respond or do not respond favourably to that then you file a claim.

 

You may want to read the help sections and library where there are many posts to help you along your way as well as templates for most of the letters you will be sending to the bank, court and [problem]

All my posts are made without prejudice and may not be reused or reproduced without my express permission (or the permission of the forums owners)!

 

17/10/2006 Recieve claim against me from lloyds TSB for £312.82

18/10/06 S.A.R - (Subject Access Request) sent

03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges

15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice

29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go

19/06/07 Letter from court stating Lloyds have made a cheque payment to court

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Hi , I think before you do anything else you need to read the FAQ's here .

 

You also need to work out if you will be following another sites advice or this sites advice and stick with your choice , as you say another site is giving you different time scales .We advise 14 days for your prelim letter and 14 days for your LBA letter this is because you have to show that you have tried to settle your claim and court action was the last resort .A court will look at 28 days being a reasonable time .

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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