Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Breath of Fresh Air


Subtle
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6198 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

I checked my bank account today and to my shock horror had six failed transactions with a £34 charge for each all due to the fact that my monies are going to hit my main account two days late because my normal paying in date fell over a week-end. This is not the first time this has happend and I have had to suffer extortionate charges.

 

I called the bank and tried to appeal to thier better nature and guess what they dont have one surprise, surprise I was politely informed that I could write a letter and appeal the decision and in the mean time I have to suffer a loss of nearly £200 pounds :( which I can ill afford to do being a single working mother with expensive teenagers to support.

 

Anyway after stressing about how I was going to manage this month, I told my eldest daughter who no longer lives at home about the problem, and she said mum have you seen the local paper this week, I got it out and there on the front page was someone who had experienced the same sort of thing and a link to this website, I never realised I had rights and it was like a breath of fresh air reading the article, there is now a chance that I may be able reclaim a large portion of the hard earned monies the bank has extorted from me over the past few years. I haven't done anything about it yet as I want to navigate this site to find out more about my rights and how I should move forward, any advice would be appreciated :) as I am a complete novice in such areas.

 

I look forward to being an active member of this forum on a regular basis from now on :D

 

Regards to you all,

 

Subtle

Link to post
Share on other sites

Hi Subtle,

 

Looks like there's no-one about right now, so I'll welcome you to CAG. You've made the first step to "Reclaiming the Right' by signing up here.

 

Don't worry about being a complete novice; most of the peeps on here were when they made their first claims, and some of them have gone on to become extremely knowledgable about many aspects of the banks/finance/debt industry.

 

You're quite right to not 'rush in'. Your first post of call should be here: the FAQs

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

You should also read as many stickies as you can.

 

After doing this, seek out the section of the forum that deals with your bank. Start your own thread in there and before you can say "give me my money back!" you'll have people who know how to deal with that particular bank offering help and advice to you.

 

Don't be scared to ask for advice. Remember, everyone here is your friend. :)

 

HTH

 

OB

Please read the Stickies and FAQs. Your question may have been answered already.

 

Old Bear vs. NatWest - won after first letter £600

Mrs Bear vs. Studio - won after first letter £360

Old Bear vs. Abbey - won after first letter - only £50, but it's the principle

Old Bear vs. Black Horse - £117 of charges wiped off 2 loans, but more WILL follow

Mrs Bear vs. Index (Littlewoods) - SAR sent - 2/2/2007

Link to post
Share on other sites

Hi Subtle... IT WAS ME!!!!! Lol..... look out for the Luton News this week as well...

 

I'm glad someone has decided to fight back, made doing the article worthwhile...

 

Welcome.

 

Some useful links..

FAQ’s

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

How to Start a Thread

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/13182-how-make-posts.html

Letter Templates

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

Rejection of Settlement/Goodwill Gestures

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

Interest Spreadsheet

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

Contractual Spreadsheet

http://upload2.net/page/download/KH5DXXfx6GF1KzW/Copy+of+16_Throughout_cla im_with_compounded_contra ctual_interest.xls.html

Court N1 form

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

Court Bundle

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

Preparing a Court Bundle

http://www.consumeractiongroup.co.uk/forum/barclays-bank/29032-help-preparing-court-bundle.html

Bank Contact Details

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31052-contact-details-banks.html

Moneyclaim Online

https://www.moneyclaim.gov.uk/csmco2/index.jsp

AQ Guide to Completion

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionaires.html?highlight=allocation

Court Fees

http://www.hmcourts-service.gov.uk/infoabout/fees/county.htm

Data Prot Act Non Compliance

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

ERC Letter for Mortgages

http://www.consumeractiongroup.co.uk/forum/post-432747.html

Witness Statements for Court Bundle

http://www.consumeractiongroup.co.uk/forum/abbey-bank/57385-examples-witness-statements-etc.html

Banking Code website

http://www.bankingcode.org.uk/faq.htm

Limitations Act

http://www.consumeractiongroup.co.uk/forum/statutes-library/415-limitation-act-1980-a.html

A-Z Guide to stuff

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/53241-cant-find-what-youre.html

fast track costs

http://www.consumeractiongroup.co.uk/forum/general/22383-fast-track-costs.html#post174519

Scottish Procedure

http://www.consumeractiongroup.co.uk/forum/guidance-notes/11123-scottish-procedure.html

Scottish Forum

http://www.consumeractiongroup.co.uk/forum/scotland

Donate

http://www.consumeractiongroup.co.uk/sitemap.php

Link to post
Share on other sites

Hi OldBear,

 

Thank you so much for your reply I have taken the first step and requested a statement history from the Alliance and Leicester, was told there would be a standard charge of £10.00 and it could take up to 42 days due to the Data protection Issues.

 

I have also been reading the FAQ's ewtc., on the site and find it most enlightening and helpful, I feel a lot more positive now :)

 

Watch this space ;)

 

Regards,

 

Subtle.

Link to post
Share on other sites

Hi Hazzersdad,

 

Good luck I will keep my fingers crossed for you I am sure it will all work out in the end :) Right time for me to get back to some more reading ;)

 

Regards,

 

Subtle.

Link to post
Share on other sites

  • 2 months later...

Hi,

 

Its me again well I have gone through stages one and two and have received an offer from the Allance and Leicester which is less than half of the amount I am claiming, so I guess its now time to set the legal wheels in motion and decline the offer.

 

Not being a legal whiz kid I hope I do not fall at the 3rd hurdle :)

 

Infact I am at the moment trying to work out what forms I need to continue forward, there seems to be so many of them.

 

One good thing though I know how to find the local County Court :D.

 

Subtle.

Link to post
Share on other sites

Hi Jos,

 

Thanks for the guidance, I have found the form and have completed it for the most part, but I am not sure how I go about inserting the interest or how to calculate it, I have had the a/c for a lot longer than 6 years but I am only claiming for 6 at the moment. When does the interest start for the amount I am claiming and what would be the end date - now I am confused :) and I nodoubt I have confused you to :D

 

Sub :-|

Link to post
Share on other sites

Hi Subtle

 

The spreadsheet in the bank Template forum will work out the 8% interest for you from the date of when the charge was applied to you account...If you have statements going backfurther than 6 years i would suggest you claim the lot...

 

Jos

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...