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jdp vs hsbc LETTER RECEIVED


jdp001
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Hi Could anyone help?

 

I have just received a letter stating that they are looking into the charges and will respond when they have done so.

 

I sent the original letter on 19th Jan and received one back last week.

 

Can anyone help with what my next step should be? Should I send a l.b.a or await a further response from the bank?

 

Kind regards:|

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as i say - their resonse comes in three forms - the no response, the sod off response (our charges are perfect -so go away) and the one you received - the fob off response - we are looking into it - please hold your breathe until we get back to you.

just follow the schedule.

and just send the lba template letter inserting the word positive (have received no positive response.....)

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