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mrincredible v Halifax


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Hi everyone,

 

Wish me luck - I've just taken my first step into hopefully reclaiming my charges. I registered on here a while back, but have taken the advice offered and am doing it slowly (but surely).

 

I've made sure I've read up on general advice and, rather than going down the quick route - am going to do it by the book - to hopefully maximise my chances of success.

 

I've written to Lloyds TSB data controller, to request copies of the last 6 years of my statements. I have no idea how much I've been charged over the last years - so it could be quite frightening when I add it all up! I do know I got charged £100 in December for a bounced Direct Debit though! That's what prompted me to reclaim my money.

 

I've also popped into my local Halifax branch and asked for 6 years of statements. They 'only' charged me a fiver for this, which I thought was fair (as the maximum is obviously £10). The lady behind the counter did ask me why I needed them, so I duly told her. She gave me a leaflet on 'customer complaints' and advised me to speak to head office before processing any claim.

 

When I find out how much I'm out of pocket - I'll be taking the next step in reclaiming my money.

 

Wish me luck!

:)

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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  • 1 month later...

Thanks for the nice welcome. Been on here a while now, and have made some (albeit slow) progress.

 

Lloyds TSB

I've had a reply to my SAR sent to Lloyds TSB on 3rd Feb. I've been told I'll get my statements within the next 5 working days. Keep track of my progress here.

 

Halifax

I've had a reply to my preliminary letter, offering me £391.00 (my claim was for £520). Find out what happens next here.

 

I'd just like to say, even at this early stage, thanks for all the advice I've had from other users of this site, and the MODS. You've all been very supportive and very friendly.

 

Subscribe to my posts and keep a tab on my progress!

:)

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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hi everyone.ive sent my first letter to the halifax a week ago now.still waiting for a reply.

When you say 'first letter', do you mean your SAR?

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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SAR is a Subject Access Request. Basically the first step into reclaiming your charges, when you ask the bank for copies of your statements. Of course, if you already have your statements, then you don't need to ask for them, and can go to the next stage.

 

See the Step By Step Instructions link on this site. Very useful indeed.

 

Hope that helps.

 

:)

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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Nice one! Why not start your own thread in the Halifax section, so we can all see how you get on?

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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Hello. GOOD LUCK! Don't give up. Never give up. I'm at the court part of the process (took me months after original letter....kept running out of money!).

 

KEEP ON TOP OF IT HONEY.

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Good luck Sharon! Let us know how you get on!

:)

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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Sorry - Did use it as an introduction initially, and then was just trying to be helpful!

:o

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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Hi i'm so glad that you have gone into your local halifax and got your 6yrs of statements.

 

I myself have just don the same but with the barclays bank, they also just charged £5 for 6yrs, well i hope they work for us as they have worked for others.

 

bye bye

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I think someone changed the title of this thread and moved it, and it confused me as it was intended to be in the welcome section. I already have a post in the Halifax section detailing my progress with Halifax. You can find it here

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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