Jump to content


  • Tweets

  • Posts

  • Our picks

    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
        • Like
      • 0 replies
CuldeSac

13 years of hell from Rbs yet little progress !!!!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4495 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Had own business 1980/93; accounts and loans with RBS.

RBS banking malpractices from 1992 incl:

errors in processing cheques/overpayments and duplication of Standing Orders.

Overcharging on accounts.

Dishonouring loan agreements.

Had Business Insurance to cover loans and finances with RBS; policies held by RBS as security and no copy ever given to self. Policies in place for 12 years.

Finances disturbances created by RBS made it impossible for me to continue to trade and sold business in 1993. RBS took all proceedes and:

 

a. RBS dishonoured Insurance policies and even refused to acknowledge their existance until 2002.

b. took my wife's 50% share of our former house and without her affidavit or signed consent. (RBS admit no such affidavit or agreement).

 

Have never received from RBS audit to accoujt for the disposal of our funds.

 

RBS do admit in writing to us their errors, even their CEO admits, but still after 13 years they refuse to compensate despite our vigourous efforts direct to RBS and through many official UK systems.

 

Exposed to extremely cruel bullying over the years from many in RBS when trying to sort this out.

 

WE keep fighting. WE have to because RBS have ruined our finances, took our home, mis-sold and failed to honour insurance policcies and we have been exposed to himan distress and suffering for over 13 years by and because of RBS.

Share this post


Link to post
Share on other sites

Welcome to the site.

So looks like they hit you big time.

You have lots of issues here but the info to address this is all here within the site.

For advice on the limitation side there is also some good advice / on going claims and even temp letters and claims partics now for this.

You may well have contributed to the 3 million quid that their top dog has just picked up.....you should maybe now have the chance to claim some of the other 3 million that he DIDNT get.

Makes your blood boil ...I know I suffered too !!


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Share this post


Link to post
Share on other sites

More information to the new News that we posted on 31 Jan. 2007 about our case of 13 years against RBS.

 

In our efforts to resolve the case, not only direct to RBS, we have been to many Official UK systems, including Ombudsman ("beyond our remit" - "do'nt trouble us"), PM's Office, Chancellor of Exchequer (no reply), Treasury, Trade and Industry (seven different replies all passing the ball from one to another with no action); Even the law has let us down - a rogue Solicitor mishandled the case and allowed it to run out of laegal time without registering action. The Solicitor has been struck off from Legal practice bty the LawSociety to whom we claimed against but they refuse to compensate us.

 

WE appealed to our MP, Michael Howard as RBS is the Conservative Party Banker but to no avail. We also appealed to David Cameron. Nobody wants to get involved.

 

Ongoinginly we write to the RBS CEO, Sir Fred Goodwin and ovver the years we have had little reponse except one letter saying they admit the problems - but do nothing about it. On one occasion, in 2005, RBS wrote and said that any further correspondence from us would be "returned unopened". We then contactred our MP who wrote to RBS to get them to reply to us - which they did via the MP! - but agian, doing nothing.

 

Desperately, in 2003 when my wife's friend, a mother figure abroad, was dying and my wife would have wanted to be there for her, we appealed to Sir Fred/RBS to settle the case, he did not respond.

 

I am English and my wife is Finnish.

 

RBS has a case to answer for - they even admit in writing their errors - but they do nothing about it. We will not drop the case until we get there.

Share this post


Link to post
Share on other sites

I dont think you should either.

I have found your other post and will move them to the RBS threads hopefully you will get support there from others who have suffered to albeit not to this extent.:eek:


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...