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radiatingeyes vs. Lloyds TSB


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19/12/06 S.A.R sent

22/12/06 Email reply from Lloyds acknowledging receipt of request

01/02/07 Compliance letter sent - 7 days to send all documents as requested in S.A.R.

05/02/07 Explanation from Lloyds that it would be there soon, and that they are very busy (good!)

08/02/07 Second explanation from Lloyds saying it would be there within next few days

09/02/07 Partial information received

13/02/07 Second compliance letter sent - 7 days to send the missing documents

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Hi,

 

I wouldn't worry too much - I think they're getting a bit slack with meeting deadlines. Send them the third template letter from the Data Protection Act - Non Compliance post. You'll probably find your data turns up soon.

 

Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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19/12/06 S.A.R sent

22/12/06 Email reply from Lloyds acknowledging receipt of request

01/02/07 Nothing received from them yet - what should I do now??

 

 

I am in the same boat.....sent my SAR on 18.12.06 and i havent recieved mine yet either. Phoned them this morning and aparently my request has been dealt with and was being posted today, first class. I am not holding my breath tho. They have til saturday and then i am sending LBA. You will find the letter template in the template library.

 

curlychic

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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Thanks guys, I've sent the non-compliance warning today, we'll see what happens. Anyone know of any cases whereby a bank hasn't given the information as requested? I could probably find all my statements online and give an accurate total anyway, I just thought this would be a better first step so I've got the hard evidence from them etc

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If you've got statements online that you know cover your entire charging history then use those - or at least make a start while you're waiting for your SAR to turn up. Online statements are sufficient.

 

Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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19/12/06 S.A.R sent

22/12/06 Email reply from Lloyds acknowledging receipt of request

01/02/07 Nothing received from them yet - what should I do now??

 

edit

01/02/07 Compliance letter sent - 7 days to send all documents as requested in S.A.R.

 

It would seem that Lloyds are leaving everything til the last min. As you will see by my thread 'TALLING VS LLOYDS TSB' I finally got mine threw this morning, in the nick of time as well.

As you sent your SAR the day after me, maybe....just maybe you will get your documents through tomorrow......fingers crossed x

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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  • 2 weeks later...

well the information came, but it was only for one account, so I have sent them this letter:

 

Dear Sir/Madam

 

Re. Account number: ********, Sort code: ** ** ** & linked business account (now closed)

 

I acknowledge receipt of your letter on the 9th February 2007. Unfortunately the information enclosed is incomplete as my original Subject Access Request also detailed a statement of charges for the business account linked to my personal account, in the name of ****** ***** Studios. The account was set up by me as a sole trader in order to process payment from clients for whom I worked.

 

The account was later closed by yourselves, after a fee was transferred from my personal account without informing me or having the transfer authorised. This is a separate matter which is not linked to my forthcoming litigation against Lloyds TSB regarding unlawful bank charges and is mentioned here solely as basis for reference to the business account for which I no longer have the account number.

 

My original request was sent to you on the 19th December 2007. As you are aware the Data Protection Act specifies that you must comply, in full, to my Subject Access Request within 40 days. I am willing to wait another 7 days for this information as I understand how busy your department is, but any longer than that will incur notification to the Information Commissioner of DPA protocol violation.

 

Yours faithfully

 

 

*radiatingeyes

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