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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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WARRENTUFF v BARCLAYS ***16k Win***


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Congratulations, enjoy the ride

How can I ever thank you all, if you had not all pulled me through the darkest of moments, especially yesturday, I would have given up at the 1st stage.

 

Dare I suggest that a donation would go a very long way towards the site providing the same to future users

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Well done for sticking it out, especially with the unhelpful Paul Quinn

Son v Halifax settled in full £292

Another son v Halifax settled in full £30

Bigmama59 v NatWest settled in full £4739.69:)

Son v Halifax 2nd claim settled in full £130

Bigmama v Halifax settled in full £1125

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Just to update everyone!!

 

When I got home from work, I phoned and spoke to Robert Saunders as no money had been credited. He said he will phone back the accounts and get back to me.

 

5 minutes laters he phoned - really sorry but the accounts manager is so busy and "is ready to commit suicide", however I was assured it would be in by end of business - As of 6:18 no money.

 

Will phone 1st thing tomorrow to find out where the hell it is!!!!!!. Please Barclays don't let me down now!!!!!!!

 

Warrentuff.

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Congrats to you too! Its great to have some luck for a change! I received email from Robert today saying money will be in account within 48 hours. I will have to give him a reminder if its not there by Friday (like yourself)!

 

Hope you have a great holiday, we are also going to Turkey Holiday Village on 25/6 and can't wait!

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Claire

 

Your love it, we stay with a friend in Olu deniz (The blue lagoon), He owns a small hotel. It will be the first proper family holiday, the 1st time abroad for my daughter. a well deserved break for all of us. We fly out on the 9/7 that's if Barclays cough up!!!!!!!

 

Happy days:D

 

 

Warrentuff

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I have just recieved a letter from the Woolwich (have no idea why) basically stated that they have recieved the signed acceptance from head office (barclays) and have credited the money in my Openplan current account. WHY!!!!!!!. That was transferred to Barclays back in May when the take over was finalised!!!!!!! Totally fed up, no money in my barclays a/c. Currently on hold with Barclays. I am not getting of this bloody phoned until they get their act together!!!!!!!!!!

Why on earth would they pay it into a a/c that does not exsist. do they not understand the term transferred account, and new a/c number Barclays/Woolwich your a joke.

 

Warrentuff

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Just spoke with Rob Saunders who was as flabergasted as me, He stated what account was on the acceptance letter, I stated Barclays, He said it was standard wording and apoligised, Rob said he would personally sort it out, it would be the next thing he does!!!!! Lets hope.

 

Will let you know

 

Warrentuff

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Rober Saunders phoned back, he stated that he had spoken with the Woolwich and stated that it had all been sorted, apparently the money needs to go through a migration and it could take up to 3 days!!!!!!, however he assured me that the money would be transferred within a couple of minutes. That was over an hour ago and still no money. Phoned Rob again and he stated he will phone her back.

 

When they orginally sent out the offer it does not mention the hassle you have to endure to get it!!!!!!. Let hope the next 1/2 hr is fruitful. I have had to keep calling Robert as no one on the main Barclays number has any idea what is going on, I do not have a number for Woolwich.

 

I hope all you other potential winners do not have to endure this.

 

Warrentuff. ( they say it aint over until the fat lady sings let me tell you, I aint singing).!!!!!!!!!!!!!!;)

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well done warrentuff ,sorry i have missed all the excitement recently computer poorly! I can't beleive it you should be feeling proud . I have a pre-trial date for 30th July , when do you think I should start ringing my claim is for over 18,500 will they also add my latest charges do you think ?

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Thanks Richeratlast

 

They originally told me that "THEY" would contact me 3 weeks before court date, but as you can see I did all the chasing. I'd start the beginning of July or even late next week. Go get em!!!

 

Warrentuff

 

By the way I thought I would be clean my name is not Warren nor am I Tuff. My real name is Tracy.

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Congratulations!:D :D :D

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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Tarcy,

That's fantastic news! You did good hun! I'm a lot more confident after following your thread. Gonna go to the court on Monday and find out the situation with a potential court date and then take it from there. Looking forward to sharing in your victory!

x

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WELL DONE WARRENTUFF!!!!!!!!!

Every penny brillant have a wonderful time and enjoy yourself,it's like belonging to a saving's club.

I phoned Barclay's for two day's running and only got a reply today at midday from a Roger Coote who said that he would contact the legal dept. to see what was happening with my claim no help at all really

Could you or anyone else out there lrt me have Robert Saunders email address as he seems to be the man to talk to,

WELL DONE AGAIN........

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Just been out for a celebratery meal, just me my husban and my adourable daughter, thought sod it this is on Barclays/Woolwich happy to have starter,main and SWEET with a bottle of wine thrown in!!!!!!!!!;) .

 

Also booked flights for out holiday in Turkey on the 9 July also on Barclays?Woolwich!!:D (and I mean massive grin). 1st proper family holiday since my daughter has been born - sod Brean give us some proper sun,sand and how''s your father!!!!!!!;):p :p .

You cannot comperhend how much this means to us all, we have already paid of some debt today, even though I have had to wait all day long, it was so satifying to just say "i'm phoning to pay of the arrears"!!!!!!.

I really do want to leave this site, and I do not know if I have to, maybe some MOD who may be watching can guide me further?????.

I still have a lot to give and a lot to maon about, I know my messages may be not the shortest of messages and I apoligise if I bore some people, I just feel I have alot to talk about and can only express it the way I know how to and that rabble on.

we tansferred some money into out saving today £11,000.00, did I just say £11K, un bloody beleivable. I apoligise for mu lack of spelling but I have had a few vodka's since we came back from the resturant.

I must say though from the bottom of my heart, I cannot thank you all, I might never know you by your proper name, or where you come from, but you all have been my reason for carrying on for the past 6 months. If you have ever suffered any illness brought on by these charges like I have ( I am still on medication) you will know who and what really matters to you, and you all do, no matter how big or small your claims are.

 

Tracy - Aged 37, Married for 17 years with one very important and adourable daughter. - WarrenTuff - (I know not if I am braking any CAG rules).

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