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    • No to mediation 1 wit you  Rest is obv     did you send cpr 31.14?   Can we have date of the  claim form and incident location   I notice you've filled out the debt claim form questionnaire ???? Why.....please use the correct one on the home page of this private parking forum.   Dx      
    • Please don't use hosting sites. Read upload and use  pdf dx          
    • Just read the terms and conditions, Interesting read.   My contract is with Parcels 2 go, and not DPD.   15. ADDITIONAL PROTECTION For goods Transported within the United Kingdom and Internationally, if we cause the physical loss of or physical damage to any goods while we are Transporting them, and storage other than storage under Condition 11(c), we will pay you as follows:- a) Where you have paid or agree to pay our charge for Additional Protection and we have agreed to the this: - i) The most we will pay is £5000 per Consignment. We work this out by referring to the actual value of the Consignment as set out in Condition 15(b). ii) Where "Additional Protection" is taken out and a Consignment is partially lost or damaged, we will only pay for the part, which is lost or damaged. Depending on Condition 15(b) nothing in this Condition will limit our liability for damages below £50 for any one Consignment. iii) We will work out the actual value of any goods lost or damaged by referring to their repair, replacement, resale or market cost at the time and place of collection, whichever is less. The value we work out will not be more than the original cost of the item you have actually paid for, plus 10%. b) If you ask for "Additional Protection", you must tell us the nature of goods to be carried. We will decide in our discretion whether "Additional Protection" will apply to any Consignment.   I paid an additional fee of £2.50 ex VAT, for protection to the full value £100. However in the terms above, it states above that the most they will pay is £5000, as i've paid the additional protection yet it doesn't actually detail the service price paid. They will set the price regardless of how much additional protection you pay for, is the way i am reading this.   So, i say the value is £100, and i pay £2.50 ex VAT. The above means i'm covered for £5000 irrespectively of what sum of money was paid. I gave them a value (Not disclosed as Inc or Ex VAT), yet they will decide the value worth. However, how will they know what 'plastic electronics' value is worth!?    
    • 1st Post,   So i needed to send back some goods to a ManF in the UK. Bit time conscience so decided to go with DPD Local as it's a fair price based upon 24hr delivery.   Sent 3 items within the same box, wrapped up in a Cardboard box, decided to use digital label (Retailer sticks a thin self adhesive Barcode on the box!) knowing from previous experience, i decided to print out a letter inside with Address of Sender and Receiver,  plus another sellotaped within a transparent wallet on the outside of the box, with receiver address shown.   All 3 items are actually faulty, so i declared them as 'Plastic Electronics' which they are, PCBs housed in plastic. Due to the fact they were faulty, DPD standard is £50 cover, so i boosted this to £100 only. In reality, 1x Good is worth £400 working, 2x Goods no longer manufactured but can be repaired which was the desired outcome est £1000. Plus insurance is 10% of the items declared sum, meaning £1000 is £100 fee inc the 20% VAT, expensive gamble either way.   DPD tracking stopped, so made a phone call and played dumb that i couldn't find my tracking number (Only given at point of drop off) and gave them my online DPD Reference number, Operator said this is useless. Only then i gave them my tracking number, then they asked me to repeated everything i have declared verbally, to start an investigation.  Operator said they started an investigation and i should call back in 5 days...5 working day? No reference numbers, no nothing...take there word for it!   I can't seem to understand why we fill out paperwork, have to repeat ourselves, I packaged the box perfectly suitably including adding postage addresses in and outside the box. Gave it to DPD to delivery, yet they have no clue of the parcels whereabouts once collected.   Why would they ask me for the contents? Does this mean they have the authority to open any box within there possession? Feels like i've sold DPD my package, and i have to do all the legwork to get a service which is now late/delayed, written and verbal chasing and potentially filling out claim form. Doesn't make sense when we are told what our side of the contact is, wrap, stick, drop off..   What can i do now?    I called Monday 20th Sept, and have to wait 5 days before chasing, again i chose DPD for trust and time..  
    • @BankFodder just a quick update I have been informed by my sister in law her husband was arrested by the police tonight after being circulated as wanted, she rang me threatening on the phone etc this has been logged with the police. Also need to write a letter to the independent assessor by 8th October im really sorry im really struggling with this x
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Scottish small claims procedures


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well another twist.. On Sat just received another offer letter (very overdue) of £270 which is obviously still short of the full amount, is the standard thing to write to say we accept this as an interim payment but will pursue you for the rest? or do we just straightforward decline, dont want to lose this money obviously??
Just repeat the same letter as before and fill in the claim form for the court. The fact that they've made an offer means that there's little chance of them suddenly changing their minds and defending it.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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  • 1 month later...

ok... i am still pursuing this but I have been side tracked lately (see my other thread!)

 

.. i have just completed forms for HBOS.. just wondering where i put the interest figure on the form 1 and 1b?? Do i attach separate tables to the forms with details of the total charges and charges with interest .. ??

 

there does not seem to be place to put total sum of claim (inluding interest) on the form apart from box 4 where you specify the amount and simply say you want the 8% on that.. should i actually just put the amount including interest or not bother at all..

 

hope this makes sense..

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also where has the interest calculator gone on the site.. could do with some guidance on the interest malarky...i might just have to give up otherwise. Also do you know where you put specify the expenses for the action on the court forms...

 

so many questions..... help much appreciated, thanks! x

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Sarrahk,

Noticed Your Location: east london -If your boyfriend lives with you (even some of the time) it may be easier to claim through moneyclaim using your address.Believe some Scots are doing it this way with friends address etc.

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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yeahi did consider this but he lives in edinburgh (although visits a lot and is moving down in next couple months!) and his account is registered to his address in scotland.

 

I have pretty much cracked the scottish forms and managed to complete, just a few wee points with interest etc as above but actually i had a look at the useful small claims guide and i think i know how to do rest of it now..

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is the legislation to be quoted in my small claims form for scotland same as in england.. i.e. unfair contract terms act etc?? (as in scotia's template??)

 

would appreciate quick reply on this one as planning to send forms off today...

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Sarrahk,

Take a look at Scotias post Scottish Procedure.

The schedule of claim I used (mainly from the Govan law centre but bits from Scottias ,is in my CharlieHo V Nationwide post).Vampiress has a spreadsheet to attach which you can find in the templates library

 

charlie

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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wow! thats an impressive statement of claim! i have just done mine as Scotia has to keep it simple.. i think i will just leave it like that for now. With the interest i looked up in the small claims guide and it just says you can only claim 8% annually from date of service (judicial rate) so i have just written that in the claim. I have just attached basic spreadsheet listing the charges and dates they were applied.. fingers crossed that will be ok. I have also specified amount of expenses £49 for court fee and data protection request..

 

what do you think will happen once forms served?? do you think they will pay up or go all way to court.. scary stuff!

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Did mine as Scotia and filed on Tuesday. Nothing yet, but if you keep an eye on my thread, it'll be posted about things.

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

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Hi Sarrahk,

I copied Scotias claim almost to the letter, against BoS. In Scotland they give you a return date then a prel hearing date about 7 days apart. My return date was 18/8/06, BOS waited till 11 days before return date then s##t themselves and paid up. lol

Mairi

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Sarah, I don't think you can claim for the DPA request, as it is a 'service'... Not sure though. I'm sure the court will keep you right.

Abbey - 547.00 settled in full.

Second claim: £204 WON.

Barclaycard - 142.88 incl interest due WON BY DEFAULT as they didn't even bother entering a defence. Barclaycard paid up £184.88.

 

MBNA - Concluded £634.31

Capital One Concluded £148

Kinda disappointed I've no more banks to go after now...

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Hi Sarrahk,

I copied Scotias claim almost to the letter, against BoS. In Scotland they give you a return date then a prel hearing date about 7 days apart. My return date was 18/8/06, BOS waited till 11 days before return date then s##t themselves and paid up. lol

Mairi

 

Ha ok! thanks! Well fingers crossed thouugh i have to say we are not backing down on this one, am ready for a court battle if needs be,they have had enough time!

 

I am down as my boyfriends "authorised lay representative", I am actually a trainee solicitor but for crime in England & Wales, but i am just down as a lay rep so all the paperwork will come to me (& i checked with the court & even if he has a lay rep they will still arrange the service) so lets see what happens..

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Sarah, I don't think you can claim for the Data Protection Act request, as it is a 'service'... Not sure though. I'm sure the court will keep you right.

 

thanks for this, well lets see if i can get away with it or not.. i should have also added all the special delivery costs and postage on too as thats probably cost me over a fiver!

 

I will keep an eye on your post givemeitback!

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Doesn't the SAR template state that you're claiming back the statutory fee if they charge it? From what I've read on here, everyone claiming seems to have included their SAR fee of £10.

Royal Bank of Scotland - settled

 

seaweasel is not a lawyer

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It does.. that's a new addition though... muct remember that when claiming! Thanks for pointing it out.

Abbey - 547.00 settled in full.

Second claim: £204 WON.

Barclaycard - 142.88 incl interest due WON BY DEFAULT as they didn't even bother entering a defence. Barclaycard paid up £184.88.

 

MBNA - Concluded £634.31

Capital One Concluded £148

Kinda disappointed I've no more banks to go after now...

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  • 12 years later...

This topic was closed on 10 March 2019.

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