thespaceshanty vs Barclays

[thespaceshanty]

Hey guys,

 

Here’s an update on how my claim is going with Barclays Bank…

 

5 December 2006 –

Sent first letter requesting 6 years worth of charges/statements

7 December 2006 –

Received standard letter informing me statements had been ordered, free of charge

12 December 2006 –

Received all 6 years worth of statements

28 December 2006 –

Sent first letter asking for debited money back minus interest, 14 day deadline - £2800.00

9 January 2007 –

Letter of refusal from Barclays stating charges are lawful, but £1000.00 offered as ‘good will’ payment

15 January 2007 –

Sent letter before action refusing ‘good will’ offer and requesting full amount plus interest totaling £3443.39

29 January 2007 –

One day before 14 day deadline, called Barclays to enquire into status of my complaint, told by Customer Service Manager, Andrew Walker that the complaint had been closed and no further action was needed on their part. I requested that the complaint be re-opened and properly addressed, he also looked forward to hearing from me via the courts!

30 January 2007 –

Claim filed with Money Claim Online for £3443.39 plus £120 court fee

5 March 2007 -

Claim defended by Barclays

8 March 2007 -

Allocation questionnaire arrived, completed and sent back

25 March 2007 –

Payment and AQ processed, court also received Barclays AQ

18 April 2007 –

Received notice of Preliminary Hearing set for 18 July at Croydon County Court

 

Long road still ahead with my date so far away - fingers crossed, I will call Barclays just before my hearing for a settlement...

 

[CAZKATJOE]

That is a long road, i will be watching with interest, hope all goes well, keep us informed;

[bigem27]

I have a preliminary hearing on July 24th with Barclays, I will watch this thread with bated breath.

Good luck!!

[glamorgeous]

I have a preliminary hearing on 17th July (Central London court), against Barclays. Having originally been told (on Tuesday) that they'd be writing to me this week to settle, they are now saying that they are sending a barrister to the preliminary hearing. IEven though not requested, I've just finished the court bundle and anm sending that in today. I'm only claiming £605.

 

Am dealing with Thomas Hickey.

[bigem27]

I shall keep an eye on this Glamorgeous, emailed Dino a few weeks ago and just got a response back saying send him all paperwork as he would be dealing with it. No offer at mo. Should I try again does anyone think??

[slick132]

Bigem, Rec'd today offer letter from Barclays for my full claim in response to my Prelim Hearing on 11th July - see here http://www.consumeractiongroup.co.uk/forum/barclays-bank/70074-slick-barclays-business.html

 

I'd email Dino again politely confirming Court case number, the hearing date with an updated SOC (schedule of charges). He's been very quick to reply but you may have to wait another week or so.

 

They do seem to be quite busy at the moment!

 

Good luck, Slick

[oneofakind]

Bigem, I also received (yesterday) offer of full settlement, before my hearing on the 11th. You should be at the top of the pile now!

 

[glamorgeous]

Slick - what's bizarre with mine is that they had stated they would be settling, but then, obviously had a change of tack and are going to attend the preliminary hearing. Has anyone else had this - where Barclays sdtall before the hearing, but still settle?

 

Thanks

[saintly_1]

Glamorgeous i suggest you start your own thread your hi-jacking someone elses thread

[thespaceshanty]

Hey guys an update on my claim with Barclays - my court date is this Wednesday 18 July - I have contacted Baclays litigation team via email and phone many times and have heard nothing, looks like I am going to court!

[thespaceshanty]

Hey guys here's an update n how my claim is going...

 

5 December 2006 –

Sent first letter requesting 6 years worth of charges/statements

7 December 2006 –

Received standard letter informing me statements had been ordered, free of charge

12 December 2006 –

Received all 6 years worth of statements

28 December 2006 –

Sent first letter asking for debited money back minus interest, 14 day deadline - £2800.00

9 January 2007 –

Letter of refusal from Barclays stating charges are lawful, but £1000.00 offered as ‘good will’ payment

15 January 2007 –

Sent letter before action refusing ‘good will’ offer and requesting full amount plus interest totaling £3443.39

29 January 2007 –

One day before 14 day deadline, called Barclays to enquire into status of my complaint, told by Customer Service Manager, Andrew Walker that the complaint had been closed and no further action was needed on their part. I requested that the complaint be re-opened and properly addressed, he also looked forward to hearing from me via the courts!

30 January 2007 –

Claim filed with Money Claim Online for £3443.39 plus £120 court fee

5 March 2007 -

Claim defended by Barclays

8 March 2007 -

Allocation questionnaire arrived, completed and sent back

25 March 2007 –

Payment and AQ processed, court also received Barclays AQ

18 April 2007 –

Received notice of Preliminary Hearing set for 18 July at Croydon County Court

27 May-9 July 2007 -

Calling and emailing Barclay's Litigation team with an answer, no joy - no answer on phones and emails ignored...

18 July 2007 -

Off to Court! :O(

[Trucker]

Try this guy first thing Monday morning... he usually responds within 15 mins.

 

[email protected]

[thespaceshanty]

Thanks Trucker, already emailed him though - Paul is dealing with my claim, but I decided after trying so many times to email he whole team and still no eply, they are SO bad!! Not sure how the judge will respond to that!

[saintly_1]

Who is dealing with your claim ?

[saintly_1]

If you have the emails you sent print them all off and take them with you ....

[thespaceshanty]

Will do, tanks for the advise saintly1

[thespaceshanty]

Hi Saintly1, Paul Quinn is dealing with my claim

[saintly_1]

Paul Quinn .. the silent one ......... will say no more

[welshcakes]

Perhaps Paul is stressed, I know I would be! Do you think Barclays will be giving their Lit team staff a bonus lmao

[saintly_1]

LMAO ...... hehehehe

[thespaceshanty]

Just called Krysta, waiting for Paul to call me back.... ahhh!

[thespaceshanty]

They really are a joke, Paul has not rung me back and guess what, straight to voice mail now! I just hope the judge will take noe of this as it is no way professional!

[dar£n]

They really are a joke, Paul has not rung me back and guess what, straight to voice mail now! I just hope the judge will take noe of this as it is no way professional!

 

keep a record of all emails and telephone calls [including unanswered ones] so you can use it to show you have tried everything to keep this claim out of the courts.

everything you do to prove they had every chance but ignored you will help you if it comes to the big day..

[thespaceshanty]

I have, thanks dar£n, kept a record and printed out all the emails and the fax and have rough dates for calls -just left a really strong message on both Krysta's and Paul's answer machines, it's just so unprofessional of them not to want to stop this going to court and wasting so many peoples time!

[dar£n]

I have, thanks dar£n, kept a record and printed out all the emails and the fax and have rough dates for calls -just left a really strong message on both Krysta's and Paul's answer machines, it's just so unprofessional of them not to want to stop this going to court and wasting so many peoples time!

 

dont leave messages that are abusive or threatening in any way, always remain calm and appear professional.