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Studio Cards admin fees HELP


nurse chrissy
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I have a small problem with Studio Cards & Gifts. I bought £39.70 of goods at Xmas which was due to be paid by 4th Jan. I was late paying the account and sent full payment on 10th January. Since then I have received a letter charging me £21.78 administration/service charges for late payment. This is the first and last time I will ever use this company. I phoned to complain about this and was spoken to by a foreign gentleman who was quite rude. Can anyone help me with this....what should I write to them and do I have to pay them this ridiculous amount. I am worried that if I dont pay then it will accumulate further interest. I was trying to find a template on this site to assist me but cant.

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Hi Chrissy and welcome :)

If you scroll down to the bottom of this page you can click onto other threads regarding the wonderful studio.

I sent them a letter saying that the charges were unlawful and that if I was not reimbursed within 14 days I would take the matter to court. They sent me £100 within a week (I had more than one charge obviously). They charged me a further £20 over the christmas period, I wrote again and they repaid right away.

Regards SG x

:rolleyes:
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Yes, welcome to our world Chrissy !! If I get any useful feedback or information from my newly started dealings with them I shall post it for you !!

 

Good luck !

 

Harry

Professional Halifax Loather

 

"In the dark, all cats are grey"

 

Illegitimi Non Carborundum

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