Jump to content


  • Tweets

  • Posts

    • The funds were taken by eBay, rather than Paypal.  I presume Paypal collects the funds from eBay, and so eBay then sting me for the money.   But either way, before this money was taken from my account, my eBay account balance showed as -£85.  Yes, my bank account has been debited by this amount. eBay say that they are completely removed from the chargeback process, because it is carried out by the buyer's financial institution.  So, conveniently, they cannot help, other than by refunding the chargeback fee of £14. 
    • Perfect, thanks for the detailed response. Once question, do you know how long it takes for the breathing space to get applied? Say for example I have payments due in 4 days and I apply today how does that work? Also, sorry for sounding stupid but what do you mean by default once the breathing space is in place? I mean what does "Default" mean.  After the breathing space is over and I wanted more time, what would happen? I can and will afford the payments after a few months but I just need that breather to sort some stuff out, as I have said I have never missed a payment.
    • there isn't one yet use the default mentioned already there. that covers all 3 debts as i assume the PAPLOC is for all 3 debts? dx  
    • a chargeback via a paypal account used in an ebay sale doesn't usually result in funds being sucked from your bank account,  just that you attain a paypal negative balance. as you saying the money was taken by paypal from your bank account without you authorising this? or is it directly the buyers name that is shown? regarding the chargeback but either way you bank account HAS been debited? dx  
    • what solicitor is the PAPLOC from? then just search xxxx snotty letter dx  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

theauth0r v NatWest ***SETTLED IN FULL***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6494 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Requested 6 years worth of statements from CS on 27/04/2006 for a fee of £5

 

 

 

Just sent off my prelim letter requesting £2460.00

 

 

 

 

14 days 'n counting...........

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

  • Replies 50
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

I am negotiating this on behalf of my son. Free statements delivered in 5 days.The deadline for response to court order is this week. No response to initial letter until I sent a copy recorded. They have taken almost 3k in 4 years and I would be delighted to get it back for him.

 

Good luck with yours and many thanks (whatever the outcome) to Dave & Co for the hours they must have put in to this.

 

Quietly confident

Link to post
Share on other sites

I am negotiating this on behalf of my son. Free statements delivered in 5 days.The deadline for response to court order is this week. No response to initial letter until I sent a copy recorded. They have taken almost 3k in 4 years and I would be delighted to get it back for him.

 

Good luck with yours and many thanks (whatever the outcome) to Dave & Co for the hours they must have put in to this.

 

Quietly confident

 

Glad to hear it. But you're hijacking someone else's thread, and as posts build up, so will the confusion. So please start your own thread and post your updates and questions there. Thanks.

Link to post
Share on other sites

Received a notification letter today from the Customer Care Team.....

 

First of all they were thanked me for my letter, and then advised me that they have also requested 6 years worth of statements and would contact me by the 18th May 2006 to provide me with either a full response or further update of my investigation.

 

 

 

 

 

Bring it on!!!

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

Received my second letter today.....

 

"I am not yet in a position to respond to all your points in full because I am still awaiting duplicate statements on your account."

 

"I am extremely sorry to have to keep you waiting, but rest assured, I will contact you again within the next two weeks."

 

I take it I don't wait for them to respond, and send off the second letter Letter before action as the deadline is on the 21/05/06

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

20/05/2006

 

Received another letter today from the bank...

 

"We believe that our charges are fair.... blah blah blah..."

 

"However, we have taken the opportunity to review the charges applied to your account, and as an exceptional matter we are prepared to refund £245.00 as a gesture of goodwill.. blah blah blah."

 

".....and strictly on the basis that you agree not to disclose to any third party the fact, or any details relating to, this payment"

 

 

"If you agree to accept my offer on this basis, please sign and return the copy of this letter...blah blah blah"

 

 

 

Taken from 3.3 of the Step by Step Guide

 

3.) you will be offered a partial refund (accept this but sign nothing - the money is yours - note we are not claiming for the extra interest incurred on overdrafts - this more than covers their costs, so don't start to feel sorry for them.) You will probably receive a letter offering a full refund next.

 

 

How can I accept this offer without signing, as they state that I must sign the form to accep it ??

An offer of £245 is a nice offer considering im completely skint at present but I'm still willing to go all the way, for the extra 2K!!!!

 

 

I guess now I send the letter before action .................

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

That's right. They will cough up in the end.

 

You could say in your LBA letter (which is what I did) that you accept their partial offer of £xx.xx on the understanding that if they don't pay the remaining amount by (the end of your LBA deadline) then you will pursue them for the balance through the small claims court.

 

Expect them to then withdraw the offer and direct you to the Banking Ombudsman :rolleyes:

 

It's your party - you set the rules. Go get em! :D

Link to post
Share on other sites

You most certainly do - and the best of luck to you !

 

(Woohoooo, my 1,000th post ..........)

.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

Link to post
Share on other sites

LBA sent 22/05/06 - Royal Mail Special Delivery

 

14 days n' counting......................

 

 

Tic Tock, Tick, Tock, Tick, Tock.....

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

Received a letter today advising that they are sticking to their guns, as the charges applied were due to a "lack of funds in the account" but their good will offer of £xxx.xx still stands.

 

 

 

"I have alerted our lawyers and litigation department to your proposed action"

 

 

Guess its time to fill out the money claim form ready for the 05/07/06.........

 

:shock:;):D

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

good luck, I am going to request my statements tomorrow - can't wait I have been arguing with them for a while now about the way they charge. One operator's statement to me was and I quote: 'computers don't have any common sense' - that really says it all doesn't it. A question for anyone: If I have an overdraft with them which I am paying back at an agreed sum each month and they want to close the account if they demand the o/d back and I can't pay it what happens then?

 

Mel

Link to post
Share on other sites

Hi,

 

Nailbiting stuff! Avidly watching. I still have not had my statments yet as sent off DPA request 06/06/06 recorded and it seems to have been 'lost' so think will take your approach and just blumin well phone them!

 

GOOD LUCK :)

[SIZE=1] [SIZE=1][COLOR=royalblue][COLOR=black][B]NatWest [/B] Offer accepted - 24/07/06 - £615[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=black]-----------------------------------------------[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=black][B]Cap One [/B] Prelim - 22/08/06[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=#000000]LBA sent - 06/09/06 [/COLOR][/COLOR][/SIZE][SIZE=1][COLOR=royalblue][COLOR=#000000] MCOL issued 06/10/06 Served 11/10/06. Acknowledged - Deadline 25/10/06 [COLOR=Red] Offer of full settlement via personal cheque accepted £269. Wait 14 days in post for cheque from - 07/11/06 [/COLOR] [/COLOR] [/COLOR][/SIZE][SIZE=2][COLOR=magenta][B][COLOR=darkslateblue]Hit the [/COLOR][COLOR=darkslateblue][URL="https://www.paypal.com/cgi-bin/webscr"][COLOR=red]DONATE BUTTON[/COLOR] [/URL]and give 5% back to support this site! And don't forget the [COLOR=red]survey ;) [/COLOR][/COLOR][/B][/COLOR][/SIZE] [/SIZE]

Link to post
Share on other sites

  • 4 weeks later...

Yes, what next - I'm running out of nails........

Not far behind you and getting same treatment. I take it you didn't accept pultry offer? Am in same position and am hoping they will pay me something very soon as an offer of good will to get me out of a fix - ie pay my car tax!

Good luck Mr Author

[SIZE=1] [SIZE=1][COLOR=royalblue][COLOR=black][B]NatWest [/B] Offer accepted - 24/07/06 - £615[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=black]-----------------------------------------------[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=black][B]Cap One [/B] Prelim - 22/08/06[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=#000000]LBA sent - 06/09/06 [/COLOR][/COLOR][/SIZE][SIZE=1][COLOR=royalblue][COLOR=#000000] MCOL issued 06/10/06 Served 11/10/06. Acknowledged - Deadline 25/10/06 [COLOR=Red] Offer of full settlement via personal cheque accepted £269. Wait 14 days in post for cheque from - 07/11/06 [/COLOR] [/COLOR] [/COLOR][/SIZE][SIZE=2][COLOR=magenta][B][COLOR=darkslateblue]Hit the [/COLOR][COLOR=darkslateblue][URL="https://www.paypal.com/cgi-bin/webscr"][COLOR=red]DONATE BUTTON[/COLOR] [/URL]and give 5% back to support this site! And don't forget the [COLOR=red]survey ;) [/COLOR][/COLOR][/B][/COLOR][/SIZE] [/SIZE]

Link to post
Share on other sites

Bank are willing to pay up the full amount!!!!!

Submitted my claim for "immediate" payment, time to move onto my other bank accounts.

Woohoooooooo!!!

NatWest - £3750 - Settled

HSBC - £1100 - Settled

Link to post
Share on other sites

AWSOME. One more for the small people. Congratulations that man ;-))))))

[SIZE=1] [SIZE=1][COLOR=royalblue][COLOR=black][B]NatWest [/B] Offer accepted - 24/07/06 - £615[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=black]-----------------------------------------------[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=black][B]Cap One [/B] Prelim - 22/08/06[/COLOR][/COLOR][/SIZE] [SIZE=1][COLOR=royalblue][COLOR=#000000]LBA sent - 06/09/06 [/COLOR][/COLOR][/SIZE][SIZE=1][COLOR=royalblue][COLOR=#000000] MCOL issued 06/10/06 Served 11/10/06. Acknowledged - Deadline 25/10/06 [COLOR=Red] Offer of full settlement via personal cheque accepted £269. Wait 14 days in post for cheque from - 07/11/06 [/COLOR] [/COLOR] [/COLOR][/SIZE][SIZE=2][COLOR=magenta][B][COLOR=darkslateblue]Hit the [/COLOR][COLOR=darkslateblue][URL="https://www.paypal.com/cgi-bin/webscr"][COLOR=red]DONATE BUTTON[/COLOR] [/URL]and give 5% back to support this site! And don't forget the [COLOR=red]survey ;) [/COLOR][/COLOR][/B][/COLOR][/SIZE] [/SIZE]

Link to post
Share on other sites

Well done, its great to see someone getting paid up. I have filed my claim on MCOL and it was acknowledged on 06/06/06 for our timeframes are the same. Ive was claiming for a total of 1798 (which included the interest and the court costs). I have not had one offer from NW and yesterday as they had not submitted a defence I went online to aske for a judgement and went cak on this am to see that it has been rejected and NW have now entered a defence.... What a pile of Sh*te!

 

I cannot believe that they are so crap.... Im just sooo frustrated now!:evil: It is good to know that some ppl are getting paid though.... its give me a little bit of hope.

 

Well done again.....:)

Link to post
Share on other sites

CONGRATULATIONS

This is great news, well done.

Would you please fill out our survey - Bank Charges Refund Survey

(and don't forget we can only survive if we get donations!! cough cough)

 

 

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6494 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...