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    • thanks ae - yes  I understand the claims are between me and the lender.  But with regards to the order for sale the judge specifically said it is the receiver who is appointed to sell - and he hasn't/ and isn't - which is why I am asking if I can apply to the court v the receiver for an order for sale right now?   The receiver is not part of the current proceedings heading to trial.  But he is responsible for selling the property - and he has consistently rejected offers over >5y.   This is specifically why I would like to understand if I can apply to the court to enforce the sale ??? As above - The judge has said otherwise the order for sale v the lender has to be dealt with via the trial.  Which they have deliberately delayed via the adjournment. Valuation is an issue. The lender chose the valuer.  I paid but his report basically belongs to and is referred to by the lender.  He did a prof valuation without doing a site visit.  He had done a site visit 5 months earlier for different potential lender.  The 1st valuation he erroneously did as fh.  He just did a re-write 5m later - but kept the same value for lh. I had a great offer on the table from a niche buyer which would have cleared the loan and given me a lot of £s.  But the lender rushed through the repo and the buyer got spooked and ran.  The lender then slashed the price by 30%+ from their valuation (fire sale price?).  As you suggest - they fully expected potential buyers to quickly grab the property at such a discount.  But it turned out they couldn't.  The market had dropped anyway. Then covid hit.  Every potential buyer was questioning the valuation.  The lender and receivers actions have eroded the equity.  This wouldn't make sense to any normal lender.  99.9% would have just sold to the 1st buyer willing to transact.  The lender/ receiver had such a willing buyer on day 1 of marketing.  But they spent 15months trying not to sell to them.  As I said, disclosure shows the ceo wanted (wants?) to keep it for himself - so common sense didn't (doesn't) prevail.   The lender has made a MoneyClaim v me.  I am disputing it because I maintain it is their actions that has caused the erosion of equity/ a debt to accrue. The lender's problem now is that they have spent so much money and added so much interest over 5y that they cannot sell the property for what they need/ want.  They are trying to blame me for this.  But it is their fault; not mine - because I am not in possession or in charge of selling it. As I also said above - if there is some legal reason why I cannot make an application to the court for an order for the receiver to sell - then can I ask the other entity which has a charging order and threatened to do so. ???    
    • We registered our child with a nursery last year for a June 2024 start date. This was before how the new 15 hours free childcare was going to work. At the time my wife paid a £50 deposit. A few weeks ago they sent out an email about how the new funding was going to work. The nurseries can use it as they wish and they said if the child wants to come for one full day we still have to pay £50 and we can't use all the hours for one day. They also drastically increased their day rate. As a result of this we were looking elsewhere and have found a much cheaper nursery so we are changing.  The original nursery now said you only get the deposit back if she starts because it comes out of the first month of fees. I don't think we filled any any form or anything so there were no terms and conditions. Are we entitled to get the deposit back or is it our fault for not asking what the terms were when we paid. 
    • Hi Baldilocks. Welcome to CAG. I've done some minor formatting edits to your post to make it easier to read for people on mobile. Try to keep to 1 or 2 sentences max before creating a line break in your post. It's the Consumer Rights Act 2015, not the Sale of Goods Act 2015. The Consumer Rights Act 2015 superseded The Sale Of Goods Act 1979 and the latter does not apply as I imagine this purchase was made after 1st October 2015. Can you confirm the make and model of the vehicle? Some vehicles have their service history stored within the on board computers now or have it available to view online at any point. How did you pay for the vehicle? Finance (what type), Debit/Credit Card etc? I would argue, that should the above points not be correct, you would be right to claim that the goods are not as described under the Consumer Rights Act 2015.  
    • Thanks everyone for all your help, but unfortunately my case was dismissed. This is the 2nd time I've had this happen now so I doubt ill be taking on any parking firms in future sadly. The judge said I lost it on the grounds that the sign said I had 28 days to declare who the owner of the vehicle was, and said I should have complied with this.  My costs are Judgment for the claimant £133.33 Issue fee Hearing fee Solicitors costs - total £265 grand total £398.33 Do those costs look about right?
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HSBC Paid Up


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Hi. I wasn't going to post until the whole thing was over, and its over so quick!

 

HSBC helped themselves to some hundreds of pounds of my money in the past few months including six penalty charges in one month. After reading the advice here, I sent a letter before action asking for the whole lot back. After more than 14 days (but hey, I'm reasonable), got a letter back saying that they were confident they would win their case in court, but mindful of the irrecoverable legal costs that they would incur, and for these commercial reasons alone, would offer me "x" hundred pounds (less than the total) in full and final settlement. Bull****. Same day I issue proceedings through money claim online. Paid the fee WITH MY HSBC MAESTRO CARD. Total claim now "x" hundred plus my fee.

 

Acknowledgement of Service Arrives. As does letter from solicitors acting for HSBC which states that they are confident they would win their case in court, but mindful of the irrecoverable legal costs they would incur, and for these commercial reasons alone, are offering me the whole lot, plus my issuing fee. Would I sign the letter and keep the details confidential please. So, I've taken the money. I win hands down stage 2, and am mentioning no details here.

 

I have to say what is bizzare about this whole bank charges business is that it operates completely unlike any other business in the world. (With the exception of Direct Debits which are for expected and regular bills,) no other business would simply hand you a fee then help themselves to the money. At least you would get a bill or invoice which you could then dispute. Here, they just grab the cash and run. HSBC have even stopped issuing letters about charges and why. A simple TOTAL CHARGES sits on your bank statement, which is completely unclear what it is for. So they are even saving the price of the computer generated letter, paper, envelope, and second class postage.

 

If the end of all this bank charges litigation is that you have to pay a fee every month for your bank account, at least you are paying for a service. The fact that everyone would pay the same would be fair, rather than people who get into financial trouble coughing up the £3bn the banks make each year from penalty charges alone, furthering the divide between those who have money and those who do not. How did anyone come up with a system to pay for bank accounts en masse by taking money from those who have less of it?

 

Anyway, my case shows the banks DO NOT want this to go to court, and will pay up in full with a little pressure. Thanks to all the advice given here.

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Good result - well done. Obviously if one of the conditions of acceptance was that you keep it confidential, then you must stick to that (assuming you accepted). However, this does not mean you cannot discuss the issues in general, and your post gives hope to all of the rest of us HSBC victims.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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So does that mean I shouldn't have posted here?
No - your post just about had the right balance, with this qualification:
I win hands down stage 2, and am mentioning no details here.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sorry - forgot to mention. Could you fill in the survey, anonymously, at this link: http://www.consumeractiongroup.co.uk/survey.php

 

 

Thanks.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Don't feel worried. The banks do not want this to go to court. Its easier to pay out "X" thousand than to finally have the whole £3bn business proved illegal over the last six years (£18bn!??? repaid??).

 

If it goes to court and...

If you win: you get your money back.

If you lose: they get the money they've already taken (so you won't miss it that much), plus whatever it took to issue the claim. Not a major sting.

 

Good luck, and let us know how it all goes.

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Don't feel worried. The banks do not want this to go to court. Its easier to pay out "X" thousand than to finally have the whole £3bn business proved illegal over the last six years (£18bn!??? repaid??).

 

If it goes to court and...

If you win: you get your money back.

If you lose: they get the money they've already taken (so you won't miss it that much), plus whatever it took to issue the claim. Not a major sting.

 

Good luck, and let us know how it all goes.

Sorry, I don't understand...this has not even entered my mind. 8)

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sorry, I don't understand...this has not even entered my mind. 8)

Well, I've already had to make do WITH the bank helping itself to my money. Which means changing budgets, not buying things you need, putting the car off road until you can cover tax. That stuff, the bank has ALREADY done to me. That I'm getting it back now doesn't mean that the past can be undone. If I'd lost and they hadn't paid me, I'd be more or less in the same situation I am now. I.E. Its pretty hard for things to get worse.

 

Am I clear?

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Of course - and you are right, court fees aside you would not be any worse off than before. However, when you consider that the reason for our claims is 'unfair terms in contracts,' and the OFT has said as much already, I don't see how a bank could win by claiming the penalty charges were legal and fair...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks for letting us know - was getting worried too!

 

Just keep watching the post now!

HSBC - Default Judgement - £4892

HSBC, PA 29/3/06 LBA 12/04/06

HSBC, Court Claim Filed - 26/04/06

Lloyds - Claim - £625

Lloyds PA sent 16/05/06

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I didn't want to post litigation in process thought I'd just post after resolving everything. And I've just started another one against Halifax. They shafted me up the gary about three years ago before I closed the account. Anyway, the events were:

 

*I didn't use DPA as had access to all my accounts online. However:

*Letter before action sent 4 April.

*Reply received offering partial refund 27 April (yes, longer than 14 days but I'm a reasonable chap).

*Moneyclaimonline issued proceedings 28 April (but I don't **** about).

*Full refund letter offer received 5 May, retuened same day, awaiting payment.

 

Just over a month.

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I didn't want to post litigation in process thought I'd just post after resolving everything. And I've just started another one against Halifax. They shafted me up the gary about three years ago before I closed the account. Anyway, the events were:

 

*I didn't use DPA as had access to all my accounts online. However:

*Letter before action sent 4 April.

*Reply received offering partial refund 27 April (yes, longer than 14 days but I'm a reasonable chap).

*Moneyclaimonline issued proceedings 28 April (but I don't **** about).

*Full refund letter offer received 5 May, retuened same day, awaiting payment.

 

Just over a month.

Did they not ask you to sign a confidentiality agreement? Is this again a random thing that some get and others don't?

 

Neil

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well done mate.

 

when they make me another pants offer, I lookin forward to issuing them with a court hearing and watching them squirm :)

Damo V HSBC - £981.50

Claim filed : 6th June

Claim Ref: 6QZ36353

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  • 3 months later...

An addendum to the thread. The money I got back did not get me out of financial trouble. I am self employed and some of my clients take ages to pay me, so my pay is neither regular, nor reliable, although when it comes its a lot. I discussed my overdraft requirements with them and they gave me a limit lower than what I asked for. Hence I went over the limit. HSBC since helped themselves to a further £200 from my account. I sent a letter explaining the details to them about how I work, and that I've previously taken them to court, and they did not want to defend, and I really don't want to go court again, but if they insist then I will. My complaint was responded to with a straight stage 3 letter saying they will pay back the lot, while assuring me that their T&C's were fair, blah blah. So I win again. Wonder if next month will bring me more charges...?

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i would accept as part settlement and tell them you are then claiming for the rest paper i hope you have another account ready as from what ive seen if you do more than 1 claim on same account they will and i quote them (make a commercial desicion) and close the account down

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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