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HSBC - settled remainder of claim - even though customer had settled!!


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How about this, I have recently settled with Halifax before MCOL.

The daughter of a colleague at work had agreed a partial settlement with HSBC even though they had filed with court. She rec'd money before Xmas.

Now this week she received a letter from HSBC solicitors offering full settlement!!

Thinking - what have I got to lose she signed and sent back the offer.

Then hey presto HSBC credited her account with the remainder of her claim - what's that all about???:confused:

______________

S.A.R. received 21/10/06

Prelim received 25/11/06

LBA received 12/12/06

Offer made by telephone 29/12/06 - upped then accepted.

Received offer and acceptance form 30/12/06.

Sent acceptance 02/01/07

Money in bank 09/01/07 :D :D :D

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